THIN AIR
Qantas to pay $79 million for selling seats on cancelled flights
Qantas Airways agreed to pay AU$ 120 million Australian dollars (CA $104.2 million) in compensation and a fine for selling tickets on thousands of cancelled flights. The Australian Competition and Consumer Commission sued the Sydney-based airline in the Federal Court last year. The commission alleged that Qantas engaged in false, misleading or deceptive conduct by advertising tickets for more than 8,000 flights from May 2021 through to July 2022 that had already been cancelled. MORE
BOMB THREAT GROUNDS BA FLIGHT IN BERMUDA
A British Airways transatlantic flight bound for London from Bermuda had to abort take-off due to a bomb threat to the aircraft. The threat was emailed to LF Wade airport just as the flight with 197 people on board was due to leave Sunday night. Passengers disembarked and were accommodated in Bermuda overnight. MORE
WTTC URGES HARNESSING ‘SAFE’ AI
The transformative power of Artificial Intelligence (AI) and its role in shaping the future of Travel & Tourism are examined in new reports by the World Travel & Tourism Council, which cites its commitment to a digital future that prioritizes safety, ethical considerations, and responsible AI adoption. MORE
AIR TRANSAT’S EXCLUSIVE WONKA-THEMED FLIGHT TO BRUSSELS
Travellers on Air Transat heading to Brussels from Montreal-Trudeau International Airport on May 5, were treated to a […] MORE
OUT IN IS IN
A trade guide for Scotland’s adventurous side
With outdoor adventure and escaping the hustle and bustle of day-to-day life remaining a top reason to travel, Visit Scotland says there’s never been a better time for travel advisors to get clients thinking about Scotland – a country with “endless options” for being active. MORE
ORLANDO TAKES PRIDE IN GAY DAYS
Known for diversity and inclusivity, Orlando has been a pioneer in LGBTQ+ tourism dating back to the original Gay Days in 1991. A winning family travel destination in the 2022 “Gay Travel Awards,” the Florida city promotes inclusivity through events, nightlife, and activities that welcome all and embraces the ethos: “the place where dragons, coasters and Pride flags fly.” MORE
SEABOURN SERVES UP NEW ‘COLLECTION’ CRUISES
Set to debut in the Western Med. on Seabourn Venture in Spring, 2025, “The Collection” is a series of exclusive sailings featuring unique, one-of-a-kind shoreside experiences that includes exclusive access to private cultural events, fine dining at world-renowned wineries, and premium tickets to iconic tennis tournaments in select marquee ports. MORE
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AIRBUS STAYS HUMBLE AS BOEING FLOUNDERS
And there’s a reason for that
In the latest round of their decades-long battle for dominance in commercial aircraft, Europe’s Airbus established a clear sales lead over Boeing even before the American company encountered more fallout from manufacturing problems and ongoing safety concerns. MORE
WESTJET, MECHANICS UNION AGREE TO TENTATIVE DEAL
A potential strike between WestJet and its mechanics union appears to have been avoided. A statement from the Calgary-based airline Sunday night says a tentative deal between it and the Aircraft Mechanics Fraternal Association has been agreed to. WestJet had issued a 72-hour lockout notice on Saturday to the union, saying it was response to AMFA announcing a strike vote. MORE
MSC Cruises – Exclusive Webinar Series
MSC Cruises Canada will conduct an exclusive webinar series tailored specifically for travel agents in Canada. The first session will take place May 9. Hosted by MSC business development managers Annie Archambault, Mokhtar Kerkeni, Tammy Thompson and Facinet Yansane, the webinars are designed to offer useful insights into the company while boosting agents' knowledge and sales skills. MORE
SUDBURY AIRPORT TAKES AIM AT HUMAN TRAFFICKING
A new awareness campaign will train staff at the Greater Sudbury Airport and educate travellers to recognize and respond to the signs of human trafficking. Angels of Hope Against Human Trafficking, a local non-profit organization providing support to survivors and public education about one of the country’s fastest-growing crimes, will launch a campaign entitled Spot the Signs, Break the Chains on May 12. MORE
HAWAII HELPS CONNECT VISITORS TO VOLUNTOURISM
The Hawaiʻi Tourism Authority (HTA) has partnered with Kanu Hawai‘i to make it easier for visitors to search and sign up for enriching volunteer opportunities throughout the state. Travellers planning their trips in the Hawaiian Islands can now access the Mālama Hawai‘i Volunteer Dashboard at GoHawaii.com/malama, the state’s official website for visitors. MORE
As more people reconsider how they travel on a warming planet, a small but growing contingent in Europe wants to switch from high-emission, short-haul planes to more climate-friendly sleeper trains. But for all the climate benefits – plus the enduring romance of overnight train journeys – it’s not always simple building a vacation around them. MORE
The World Food Travel Association (WFTA), the world's leading authority on food and beverage tourism, has released its "2024 State of the Industry – Food & Beverage Tourism" report, which is available as a free download. The report is the WFTA's annual bellwether assessment and analysis of the food and beverage tourism industry (also known as culinary tourism or gastronomy tourism). MORE