EXPEDIA TAAP MOVES BEYOND BOOKINGS: Introduces new back-office API and tools
by Staff Writer - Expedia Travel Agent Affiliate Program (TAAP) is redefining its role beyond a booking platform, introducing new capabilities that help travel advisors and agencies streamline back-office operations, reduce manual work and scale their businesses more effectively.
MIND THE GAPS: Booking security threats that agencies often overlook
by Staff Writer - Booking flights and accommodation online means vacationers share a lot of sensitive information with travel businesses – names, addresses, passports, and more besides. However, this data may be at high risk of hacker interception – especially if travel firms don’t take steps to protect it adequately enough.
ROBOTAXIS ARE COMING TO LONDON: The city’s famed black cab drivers are skeptical
by Staff Writer - The Ford Mustang Mach-E cruises down a London road choked with traffic, using its onboard AI system to avoid jaywalkers and cyclists, and navigate roadwork as it drives to its destination.
NO REAL IMPACT: Canadians lukewarm on benefits of AI in workplace
by Staff Writer - As the federal government lays out the groundwork for the country’s journey into AI, the effects of the emergent technology are already being felt in the country’s workplaces.
LOVE-HATE RELATIONSHIP: Canadians sour on social media, but continue to use
by Staff Writer - Once hailed as the future and saviour of communication for society, the ills of social media have become readily apparent to many Canadians, even as they continue to like, share, and scroll. New data from the non-profit Angus Reid Institute finds that Canadians are still overwhelmingly enmeshed in the social media environment, but that many aren’t sure about the impact it’s having on them, personally, and on broader society.
‘THE FUTURE IS NOT WRITTEN’: AI and where travel distribution may be going
by Staff Writer - Artificial Intelligence is shifting power in travel distribution away from visibility and toward trust, redefining how travellers discover, evaluate and book experiences. Rather than eliminating intermediaries, AI is reshaping where value – and control – sits across the travel ecosystem.
PORTER TAKES PROACTIVE APPROACH TO FLIGHT DISRUPTIONS
by Staff Writer - Porter Airlines has partnered with HTS (Hopper Technology Solutions) to introduce a new product that gives passengers more flexibility with day-of-departure flight disruptions. Available as an optional add-on, the Delay and Cancellation Assistance product offers passengers real-time solutions if their flight is disrupted by more than two hours or cancelled within 24 hours of departure.
WHO WILL OWN TRAVEL IN 2046? AI, trust and power redraw the map
by Staff Writer - Who will control travel 20 years from now: artificial intelligence, governments, or the travellers themselves? What will determine value in an AI-driven industry? And will travel remain accessible to all, or become a privilege?
HOW AI HAS CHANGED TRAVEL PLANNING: TripGenie compares past three years
by Staff Writer - As AI becomes an everyday part of travel planning, one thing is increasingly clear: while the technology may be global, how travellers use it is anything but uniform. New data from TripGenie, Trip.com's AI travel assistant, reveals that three years of real-world usage have surfaced new patterns in how travellers plan, decide and navigate their journeys.
WHO’S WATCHING YOU?
by Staff Writer - For digital nomads, logging on to work from a cafe, co-working space, hotel lobby or airport lounge is a way of life. Remote working has been made possible by reliable high speed internet and turbocharged by the pandemic. For some remote workers, for various reasons that includes working from somewhere other than their home.
THE HUMAN TOUCH: Travellers show growing concerns about AI
by Staff Writer - Despite the rapid rise of generative AI tools in travel planning, 60% of travellers still prefer human-curated recommendations and verified information, according to a survey of more than 7,000 users conducted by Civitatis, a leading global marketplace for guided tours and excursions in Spanish and Portuguese.
FRIEND OR FOE?: Would limiting dynamic pricing make travel costs go up?
by Staff Writer - U.S. state lawmakers are rapidly advancing a new wave of legislation aimed at restricting algorithmic and AI‑driven pricing – including what many are calling “price surveillance” bills – which threaten dynamic pricing for flights and hotels.
MODERN TECH REVEALS ANCIENT ROME: Livestream tour allows hidden home to ‘open’ to tourists
by Staff Writer - Perhaps signifying a new trending in touring, one of the best-preserved ancient Roman homes on the Palatine Hill is now open to the public for the first time, albeit via a livestreamed tour of its hard-to-reach underground frescoes and mosaics.
IS AI THE ENEMY OF TRAVEL?
by Staff Writer - Artificial intelligence is a net positive for travel, according to a show-of-hands after a lively debate that rounded off the Technology Summit at this year’s WTM London. The role of AI in travel was debated by two teams who considered the straightforward proposition of whether the now ubiquitous tech is “the enemy of travel?”
GOING MOBILE: Smartphone, digital ID the future of travel
by Staff Writer - The International Air Transport Association’s 2025 Global Passenger Survey (GPS) highlights two key trends that are redefining the passenger travel experience: More travellers are managing every stage of their journey using smartphones; and use of biometrics and digital identity is expanding to enable more seamless airport processing – and travellers like it.
SABRE AI SOLUTION A BIG LEAP – FOR CONSUMERS
by Staff Writer - Sabre has launched SabreMosaic Concierge IQ for airlines, an all-in-one generative AI chat solution that helps travellers plan, book, and manage trips in one seamless conversation. Moreover, according to the travel technology giant, it does so with the “same empathy and judgement as a skilled human agent” while accomplishing what otherwise would be hours-long work in seconds.
TRAVELLERS EMBRACE DIGITAL TOOLS, BUT DOUBTS REMAINS
by Staff Writer - Digital travel tools such as smartphone-based passports, smart glasses and live translation apps are gaining traction among global travellers, especially younger respondents. But widespread adoption still faces resistance due to privacy concerns and technological limitations, according to the Global Rescue 2025 Traveller Safety and Sentiment Survey. 
DON’T RELY ON AI FOR TRIP INSURANCE
by Staff Writer - With travellers increasingly turning to tools like ChatGPT as a quick way to plan their trips, an insurance expert is warning that users might not realize the potential travel disruptions they could face caused by misinformation the technology may provide, such as missed flights or incorrect visa information.
PASSENGERS HAVE CHANGED, WHY HASN’T AIR TRAVEL?
by Staff Writer - Passengers are living digital-first lives. They manage their finances, health, and mobility from their phones. But when it’s time to fly, they’re often still asked to queue, print, and repeat. And that has to change, according to leading aviation industry IT provider SITA, which says passengers are simply demanding that the aviation industry catch up to them.
AMEX GBT AND SAP CONCUR AIM TO RESHAPE BUSINESS TRAVEL
by Staff Writer - American Express Global Business Travel (Amex GBT and SAP Concur have announced a strategic alliance to launch a new integrated travel and expense platform designed to reshape how technology and services come together in managed travel.
