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Career Changes

KAREN SCOTT CAPLICE AT TRAVEL EDGE
17 OCT 2019: Karen Scott Caplice has been promoted to director, Advisor Relationships – Canada for Travel Edge Luxury Agency. With over 30 years of travel experience, Scott Caplice is a key part of the vision in securing Travel Edge as a luxury travel agency in North America, focused on customized support and benefits to help professional travel advisors grow their business. MORE

TIM CROYLE TO RETIRE FROM WESTJET
07 OCT 2019: WestJet announced that Tim Croyle, vice-president, WestJet Vacations and Cargo has decided to retire. Croyle joined WestJet in 2003, as manager-airports projects holding a variety of roles before moving to WestJet Vacations in 2010 where he was subsequently promoted to his current position. MORE

ETHIOPIAN AIRLINES APPOINTMENT
New country manager for Canada
01 OCT 2019: Ethiopian Airlines announced Samson Arega as the new Country Manager for Ethiopian Airlines Canada as of Sept 20, 2019. Arega started his career with Ethiopian Airlines and has been with the company since he graduated from university. MORE

ASHTON MARCUS AT REACH GLOBAL MARKETING
27 SEP 2019: Reach Global Marketing Ltd. has announced Ashton Marcus as the new director of public relations and marketing. In her new position, Marcus will lead the Reach Global communications team and will report to president and owner Charmaine Singh. MORE

Kathleen Cormier to COO at Gray Line Westcoast Sightseeing
26 SEP 2019: Gray Line Westcoast Sightseeing has announced the promotion of Kathleen Cormier to Chief Operating Officer. Cormier joined the company earlier this year as Vice President, Mergers. She will now assume responsibility for all operations for the company, as well as for the newly acquired Gray Line Niagara Falls/Buffalo, New York working with their local team.   MORE

MOVING ON UP
Travel Industry Today makes changes
25 SEP 2019: Effective immediately Michael Baginski, who has served as editor at large at Travel Industry Today for the past year, will take the role of editor and become a partner in the company. Senior partner Jen Savedra moves to editor in chief. Travel Industry Today has been an integral part of the Canadian travel trade media since 2007 and these changes strengthen the company as it looks forward to new challenges and an exciting future.   MORE

NEW PRESIDENT AND CEO FOR TOURISM TORONTO
17 SEP 2019: Tourism Toronto has announced the appointment of Scott Beck as president and CEO. For the past 14 years, Beck has served as the president and CEO of Visit Salt Lake in Salt Lake City, Utah, and will begin his new role on October 15. Beck served on the Executive Committee of Destinations International for six years and served as the organization's International Board Chair from 2014-2015. MORE

SEAWORLD CEO RESIGNS
17 SEP 2019: The CEO of SeaWorld Entertainment stepped down Monday, just months into his tenure leading the theme park company. Gustavo “Gus” Antorcha resigned from his job as the top executive at SeaWorld as well as his position on the company's board of directors. MORE

MICHAEL UNGERER JOINS MSC GROUP
12 SEP 2019: MSC Group has announced that industry veteran Michael Ungerer joined its cruise business as CEO of MSC’s new luxury brand. He will be based out of the Company’s global headquarters in Geneva and will report to Pierfrancesco Vago, executive chairman of MSC Group’s cruises business and broader passenger division.   MORE

HAPPY ANNIVERSARY
Maureen Barnes-Smith Celebrates 25 Years with Unique Vacations
12 SEP 2019: September 2019 marks a major milestone in the career of Maureen Barnes-Smith, director of Sales & Marketing, Unique Vacations Canada Inc., affiliate of Sandals Resorts and Beaches Resorts, as she celebrates 25 years with the company. MORE

SANDRA JOAQUIM JOINS RED LABEL VACATIONS
10 SEP 2019: Red Label Vacations has announced Sandra Joaquim as the organization’s account manager, Strategic Partnerships. Joaquim will support and develop strategic partnerships along with key preferred suppliers for RLV’s retail brands. MORE

MAJOR CHANGES AT CLUB MED CANADA
05 SEP 2019: Club Med Canada wishes to inform its business partners of a significant change to its teams. Carolyne Doyon has been named president and chief executive officer of Club Med North America and Amélie Brouhard is named vice president, Canada and Mexico MORE

MARNI OTIS TO RED LABEL VACATIONS
05 SEP 2019: Red Label Vacations Inc. (RLV) has announced the hiring of Marni Otis who joins the team as RLV’s director of e-commerce and marketing for its retail divisions. MORE

THE AGENCY SOLUTION
A conversation with Flemming Friisdahl and Louise Gardiner
05 SEP 2019: The Travel Agent Next Door has a new division - The Agency Solution. Louise Gardiner has signed on as vice president and will oversee the strategic development and sales of the new storefront agency services network. She will recruit smaller store front agencies in the $3 million and under range that are seeking relief from the cost and workload of their admin and back office functions.   MORE

NEW CEO FOR APPLE LEISURE GROUP
04 SEP 2019: Apple Leisure Group announced the appointment of Alejandro Reynal as chief executive officer. In a planned transition, Reynal will succeed Alex Zozaya, who will serve in a full-time capacity as executive chairman and lead the Board of Directors. Both appointments were effective September 3, 2019. MORE

ROBIN DANES JOINS TRANSAT
04 SEP 2019: Transat has announced the appointment of Robin C. Danes, sales manager, Ontario and Atlantic Canada. Danes joined the Transat commercial team on September 3 and will be based in Toronto. She will be responsible for managing the team of Business Development Representatives in Ontario and Atlantic Canada and for the execution of commercial actions in the region.  She will report to Nicole Bursey, Commercial Director Ontario, West, Atlantic. MORE

LIBBIE RICE TO LEAVE ENSEMBLE
30 AUG 2019: President of Ensemble Travel Group, Libbie Rice has announced that she will be leaving the company next month.  Rice has been with Ensemble since 2011 and says it’s a positive departure, remarking "My heart and soul has been in the organization, and I feel that the organization is in good hands moving forward.” MORE

KEVIN POHLMANN TO WESTJET
28 AUG 2019: WestJet has announced the hiring of Kevin Pohlmann to the Agency Sales team as business development manager. Pohlmann is sharing responsibility with Emily Spadafora in supporting the territory of British Columbia to the company’s travel trade partners. MORE

PAUL JACOBS AT FLIGHT CENTRE TRAVEL GROUP
28 AUG 2019: Flight Centre Travel Group (FCTG) has announced the appointment of Paul Jacobs to the role of senior vice president of Customer Experience for Leisure Brands of the company’s Americas division. Flight Centre Travel Group maintains three core business segments, leisure, corporate and at-destination. MORE

DEAN SULLIVAN TO PLAYA HOTELS & RESORTS
20 AUG 2019: Playa Hotels & Resorts has named Dean Sullivan, VP of Marketing & Public Relations.  Sullivan will report to Kevin Froemming, Executive VP and CCO of Playa Hotels & Resorts and will be based out of the company’s Ft. Lauderdale office. MORE

CATHAY PACIFIC CEO RESIGNS
19 AUG 2019: The CEO of Cathay Pacific Airways, one of Hong Kong's most prominent companies, resigned Friday following pressure by Beijing on the carrier over participation by some of its employees in anti-government protests. Rupert Hogg became the highest-profile corporate casualty of official Chinese pressure on foreign and Hong Kong companies to support the ruling Communist Party's position against the protesters. MORE

KATINA ATHANASIOU TO CSO AT NORWEGIAN CRUISE LINE
14 AUG 2019: Norwegian Cruise Line has announced Katina Athanasiou as the Company’s Chief Sales Officer, responsible for driving the cruise line’s sales strategy by maximizing opportunities across all third-party booking channels and deepening travel partner relationships. MORE

MICHAEL WATERMAN TO CSO AT VISIT ORLANDO
14 AUG 2019: Visit Orlando president and CEO George Aguel announced industry veteran Michael D. Waterman has been appointed chief sales officer for Visit Orlando. Waterman will oversee the travel industry and convention sales teams for the official tourism association, reporting directly to Aguel. MORE

NEW PRESIDENT FOR ROYAL SCENIC
13 AUG 2019: Ivy Yeung, CEO of Royal Scenic, announced the appointment of Adeline Piek-ham-Hsieh to the role of President at Royal Scenic as of August 1st, 2019.  Piekham-Hsieh brings a wealth of airline knowledge and travel industry experience most recently in her role as General Manager Canada Sales for the Delta/Air France/KLM/Alitalia Joint Venture. MORE

CAROLINA BELLINA AT AMRESORTS
07 AUG 2019: AMResorts announced the appointment of Carolina Bellina as senior director of Canadian Sales and Consortia Relations.  Bellina will develop budgets, sales and marketing plans for the Canadian market and North American consortia relations, reporting to Claudio Zboznovits, vice President of Global Sales and Business Development. MORE
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