On February 25, 2020, the Travel Industry Council of Ontario’s (TICO) Board of Directors approved a payment from the Travel Industry Compensation Fund in the amount of $1,772.54 to assist three consumers who did not receive travel services for which they had paid. The payments were due to the failure of Adria Airways located in Slovenia that ceased operations on September 30, 2019.

The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario-registered travel agency or travel wholesaler or due to the cessation of an end supplier airline or cruise line.

The Fund only covers consumers who have booked through an Ontario-registered travel agent. The Fund is administered by TICO, a not-for-profit corporation.