On March 29, 2022, the Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved 19 claims against the Ontario Travel Compensation Fund totalling $32,966 to assist 27 consumers who did not receive the travel services for which they had paid.
The approved Ontario Travel Compensation Fund claims are as follows:
Fly Jamaica Airways
7 claims to assist 9 consumers, totalling $9,570
Jet Airways
6 claims to assist 7 consumers, totalling $4,088
Sunmed Holidays Inc.
6 claims to assist 11 consumers, totalling $19,308
In addition, the following claim totalling $4,188 was denied:
Sunmed Holidays Inc.
1 claim for 2 consumers, totalling $4,188 as the travel services were cancelled by the claimant and were 100% nonrefundable at the time of cancellation. The consumers were claiming for the value of a future travel voucher (credit) provided by Sunmed Holidays Inc. as a goodwill gesture.
Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund.
www.tico.ca or email TICO at tico@tico.ca.