Air Canada customers will have the freedom and flexibility to change their travel plans when booking on aircanada.com (Canadian edition), thanks to a new partnership with travel app Hopper.

For a fee, travellers can now add ‘Cancel for Any Reason’ to eligible non-refundable fare types booked on the Air Canada website.

Powered by Hopper, customers can use the function to easily cancel their flight up to 24 hours before scheduled departure. Depending on the level of coverage purchased, upon cancellation a refund of 80 or 100% of the original eligible booking is issued immediately to the user’s preferred payment method – with no additional wait time or extra steps needed.

The feature is available for Standard, Flex, Premium Economy Lowest and Business Class Lowest fares.

“A cornerstone of Air Canada’s customer promise is to offer the best selection of flights at appealing fare levels. We do this by providing a menu of branded fares, each with its own attributes so customers can design their travel to suit their needs. But we also know that travel plans can change, so we are pleased to partner with an innovative Canadian travel technology partner such as Hopper to offer Cancel for Any Reason, giving customers added flexibility and peace of mind when booking,” said Air Canada VP Mark Galardo.

How it works

When customers select an eligible fare on aircanada.com, they will be automatically offered the option to choose a Cancel for Any Reason plan for eligible fare types. Should they later need to cancel the trip, they can do so on the My Bookings page of the Air Canada website and receive their refund subject to applicable terms and conditions. The Cancel for Any Reason feature is offered in addition to the standard Air Canada Refund and Cancellation Policy.