Riviera River Cruises has promoted Marilyn Conroy to executive vice president Sales and Marketing North America. Conroy is an industry veteran who joined Riviera in late 2018 as vice president Sales and Marketing. She has more than four decades of experience in cruise line sales and marketing at Silversea Cruises, Crystal Cruises and Cunard Line. Earlier this year, Riviera also expanded its presence in the western US and Canada with the addition of Barbara Sargent, regional sales director.

“We’re excited by the response we’ve gotten since expanding our sales staff to the West Coast, and to better serve travel advisors there we’re making our reservation line available later in the day,” said Conroy.

“We’re pleased to see that Riviera River Cruises is no longer such a hidden gem on Europe’s waterways.”

Responding to increased demand, the company will be expanding the hours of operation for its reservation line to accommodate travel advisors in the western US and Canada in 2020.

Starting Jan. 1, Riviera’s reservation line will operate from 9 a.m. Eastern Time/6 a.m. Pacific Time to 8 p.m. Eastern Time/5 p.m. Pacific Time.

Riviera’s reservation team is led by Chris Barker and also includes Merle Twigg, Ryan McVinnie and Suzanne Williams.

Riviera River Cruises offers 15 itineraries on 10 rivers and waterways, including exclusive departures for solo travelers. Its fleet of 13 ships is one of the youngest in Europe, with none older than six years.