07 FEB 2019: New York area airports have a new tracking system which gives passengers real-time information on TSA screening and taxi wait times. The system helps passengers plan for potential disruptions as well as allowing airport agencies to funnel more resources to areas experiencing longer wait times.
The real-time data is displayed on screens at the airports and on the airports’ respective websites.
It is now available at Newark Liberty International, JFK, LaGuardia, and New York Stewart International airports. The only exception is United Airlines’ Terminal C at Newark which will be implemented later this year.
“With this real-time data posted on each of the airport’s websites, wait times are now readily available to help reduce passenger stress,” said Port Authority executive director Rick Cotton.
“At the same time, as we saw during the recent government shutdown, the information makes it easier for airport staff to monitor checkpoint wait times.”
The system also monitors congestion and shortages of taxis at the terminals.