‘SYSTEM ISN’T WORKING’: Feds to quadruple airline fines 

The federal government plans to quadruple to $1 million the maximum fine for airlines that repeatedly violate passengers’ rights. Transport Minister Steven MacKinnon says fining airlines is a last resort, but the current system isn’t working.

ROUND-UP: April 27-May-4, 2026

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

MEXICO BEEFS UP TOURIST SECURITY AFTER SHOOTING

Officers with bomb-sniffing dogs circled cars and searched bags of tourists filing into historic Teotihuacan pyramids outside of Mexico City just days after a lone gunman opened fire on tourists, killing one Canadian and injuring a dozen more.

IS THIS THE GOLDEN MOMENT FOR GREAT LAKES CRUISES?

By WALLACE IMMEN/ Victory Cruise Line is seeing a spike in new bookings for its Great Lakes cruises and owner John Waggoner knows why: “I hear it every day: There’s a stalemate in Middle East and the airlines are raising fares and cutting flights…”

LISTENING IN – SWEET HOME SAN ANTONIO: Texas hotel celebrates blues legend

By MICHAEL BAGINSKI/ The Gunter hotel in San Antonio, Texas, wears its musical heritage on its sleeve. So much so that every room in the 116-year-old property (part of the Marriott portfolio since 2018) is furnished with its own turntable and copy of a record album by Robert Johnson, “King of the Delta Blues.”

AIR CANADA FLIGHT OPS WORKERS RATIFY CONTRACT

Air Canada reports that its Flight Operations Crew Schedulers and its In-Flight Crew Schedulers have approved a new collective agreement between the airline and the Unifor union. The four-year collective agreements are in effect until May 22, 2029.

NEXION CANADIAN CONFERENCE A BIG HIT

By MICHAEL BAGINSKI/ Nexion’s first dedicated Canadian conference was a big hit this week – literally – as many of the approximately 125 attendees concluded the two-day event at the Toronto Airport Marriott by busing to the ballpark to see the Jays beat the Red Sox on Tuesday night.

TRAVELBRANDS INTRODUCES INTREPID PARTNERSHIP

TravelBrands has announced a new partnership with Intrepid Travel, strengthening its specialty tour offering through Exotik Journeys (a TravelBrands company) to bring premium, small-group travel experiences to Canadian advisors.

GRENADA IN FOCUS: Where nature comes naturally

Grenada may be known for its beaches, but the island’s natural side is what makes it unforgettable. Travellers can step away from the coast and discover a greener landscape where waterfalls tumble into natural pools, crater lakes sit quietly in the hills and hiking trails lead you to sweeping rainforest views.

WE CAN TALK ABOUT IT: Fees, value, and the confidence to explain both

By MIKE FOSTER/ Few topics create as much quiet discomfort among travel advisors as fees. It’s not because advisors don’t believe their work has value. Most do. The discomfort comes from something subtler: uncertainty about how to describe that value in a world where information feels free, tools feel powerful, and clients sometimes arrive convinced they already know the answers.

DAWSON RETURNS AT ROYALTON

Canadian travel industry veteran and, until recently, president of Sunwing Vacations Group Andrew Dawson, has joined Royalton Hotels International as Chief Financial Officer. The Canadian-based all-inclusive hospitality brand operates more than two dozen luxury properties across the Caribbean and Mexico.

RETAIL ROUND-UP: Agent news, fams & incentives

This week: 2026 ACTA Awards nominations are open; Uniglobe Travel top performed convened in Cancun; Ensemble takes stock ahead of its Horizon event next week; TRAVELSAVERS founder Rick Mazza received a prestigious CLIA award; Virtuoso held its annual Symposium in Seoul; Saint Lucia’s agents months return; and Utah is offering Canadian travel advisors a chance for a FAM.

WESTJET FLIGHT ATTENDANTS FILE NOTICE OF DISPUTE

Flight Attendants at WestJet, represented by CUPE 8125, have issued a formal notice of dispute following more than seven months of ongoing negotiations that the union says has not produced sufficient progress on key issues.

TELL IT LIKE IT IS, WTAAA WARNS AIRLINES

In a complex global political and economic climate, the World Travel Agents Associations Alliance is calling on airlines to adopt a more transparent and collaborative approach to airline-imposed surcharges – especially as it pertains to travel professionals, who are increasingly relied upon as travellers face fluctuating costs and disruption.  

WISH YOU WERE HERE: The islands of Guadaloupe

By MICHAEL BAGINSKI/ Air Canada has wrapped up its first season of flying to Guadeloupe from Toronto, but that hasn’t stopped us dreaming about returning when the flights resume next winter. But what we’d really like is to be there right now. Enjoy this photo essay:

HYATT PROMPTS NEW LOOK FOR BAHIA PRINCIPE: New sub-brands reflect brand refresh

Bahia Principe Hotels & Resorts has refreshed its visual identity and brand architecture with the aim of strengthening its position in the all-inclusive segment and enhancing the booking experience. The new customer-centric structure simplifies the experience by organizing sub-brands into clearly defined adults-only and all-ages categories.

OLYMPICS FURTHERS MILAN’S TOURISM TRANSFORMATION

Milan has added the title of Olympic city to its long-held monikers as Italy’s fashion and finance capital, a legacy that crowns two decades of growth that reshaped the skyline and boosted investment, tourism and cultural life.

THAT WAS QUITE AN EVENING: Shooting raises questions about Trump security

A small army of Secret Service agents are mandated by Congress to keep the American president, his family, cabinet members and various dignitaries safe.  The American president is arguably the world’s most protected person, but the job is proving to be tricky.  “I can’t imagine that there’s any profession that is more dangerous,” Trump said of his job, just hours after the incident.

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