Edmonton International Airport (YEG) has a new sensory room to support passengers with sensory sensitivities, including autism, anxiety and other cognitive or neurodivergent challenges. Developed in collaboration with Autism Edmonton, the space is located post-security in the domestic-international departures lounge across from Gate 49.
It offers a peaceful retreat from the bustling airport environment for passengers to unwind in a calm and tranquil setting.
Inside the sensory room, passengers will find a quiet space with:
- Interactive panels for tactile, visual and auditory engagement
- A 1.5-m. sensory pad to provide a safe and comfortable retreat
- A soothing visual experience with a time-lapsed video display of the Northern Lights
- Lit benches with changing colours provide relaxing seating
- Rows of aircraft seating donated by airline partners help travellers familiarize themselves
with the in-flight experience
“At YEG, we believe airports should be accessible and welcoming for all passengers. We also understand that the airport environment can be overwhelming for some individuals,” said airport VP Carmen Donnelly. “Working with the guidance of Autism Edmonton, we designed our sensory room to offer respite for neurodivergent passengers, including those with autism, anxiety or other sensory processing challenges. We hope this calming space helps make the travel experience easier and more accessible by providing a soothing environment for passengers to take a break before their flight.”
Melinda Noyes, Executive Director, Autism Edmonton, said, “Autistic individuals have repeatedly told us that travel can be an overwhelming experience for them with their sensory system being overloaded with the sights and sounds an airport brings. Plus, the anxiety of the unknown increases the stress a person can have… Filled with carefully chosen sensory items, it will be a vital escape for people looking to self-regulate.”
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