LISTENING IN – IT’S A FATTY FATTY FRIDAY

By MICHAEL BAGINSKI/ Some situations just call for Bad Manners. The band, that is. And I think the world could use a little more of the effervescent British “two-tone” outfit led by the irrepressible singer Douglas Trendle (aka Buster Bloodvessel) right about now.

AIR CANADA HONOURS MISSING INDIGENOUS WOMEN

Air Canada marked the observance of Red Dress Day in Canada this week (May 5) by sharing a video created to honour Missing and Murdered Indigenous Women, Girls, and Two-Spirit peoples (MMIWG2S+).

TEXAS TWIST: Discovering the many colours of San Antonio

By MICHAEL BAGINSKI/ Surprising San Antonio – which offers its own unique twist on what it is to be a Texas town – at last boasts direct service from Canada – courtesy of Air Canada, which now flies three times weekly (through Oct. 23) from Toronto to the state’s most colourful destination.

PORTER TAKES PROACTIVE APPROACH TO FLIGHT DISRUPTIONS

Porter Airlines has partnered with HTS (Hopper Technology Solutions) to introduce a new product that gives passengers more flexibility with day-of-departure flight disruptions. Available as an optional add-on, the Delay and Cancellation Assistance product offers passengers real-time solutions if their flight is disrupted by more than two hours or cancelled within 24 hours of departure.

MORE CHINA FLIGHTS GOOD FOR TOURISM

Ottawa has announced an increase in the number of direct flights permitted to bring passengers and cargo to and from China. Transport Minister Steven MacKinnon says there will be “an incremental increase” in flights between the countries in response to Prime Minister Mark Carney’s outreach visit to Beijing in January.

SAINT LUCIA INTRODUCES NEW CDN. MARKETING MANAGER 

Giselle Williams is the new Marketing Manager, Canada for the Saint Lucia Tourism Authority (SLTA). She arrives with more than eight years of experience in destination marketing, business development, and travel trade engagement in the Canadian market having held senior roles with organizations including Unique Vacations Canada and a leading Caribbean Tourism Authority.

TRAVEL ADVISOR DAY ROUND-UP: A listing of the latest incentives on offer

It’s Travel Advisor Day (the first Wednesday of May) – and month – and suppliers and friends of agents from near and far are showing the love with a host of special incentives designed to make their efforts feel more appreciated, and, better still, a little more lucrative. Here’s a sampling of some of the heartfelt sentiment, and offers, ranging from bonus gifts cards to resort stays and love letters to cruise trips.

HAPPY DAYS: Finnair returns to Canada after 11 years

By MICHAEL BAGINSKI/ Finnair celebrated the inauguration of a new direct flight from Toronto to Helsinki on Monday (May 4) with the arrival of Finnair flight AY 31 to a traditional water salute at Pearson airport in the early evening. The service marks a return of Finland’s national carrier to Canada after an 11-year absence.

MYRTLE MOMENTS: Summer campaign helps travellers stretch dollars at The Beach

With travellers increasingly prioritizing value when planning vacations, Visit Myrtle Beach is launching a new destination-wide promotion designed to help visitors get more from their getaway. Through the new “Make More Myrtle Moments” campaign, participating accommodations across South Carolina’s Grand Strand are offering complimentary lodging nights on qualifying stays, making it easier for travellers to extend their time at The Beach while keeping their trip budget-friendly.

‘LIVING OFF AIR’: Cubans struggle to survive as rations dwindle

José Luis Amate López hasn’t had a customer in almost two weeks, not counting the scrawny brown kitten that slinks around the bodega where he works in central Havana. The shelves once laden with goods during his childhood sat nearly empty in late April, with barely anything to offer the 5,000 clients who depend on the state-run store for subsidized food.

IT’S SEXY TO BE AN AGENT AGAIN: And how Trevello is all dressed up, with places to go

By MICHAEL BAGINSKI/ There’s no better time to be a travel advisor, says the head of one of Canada’s leading IC organizations, Trevello. In fact, it’s sexy, laughs Zeina Gedeon, who has seen both sides of the coin – as a top gun at Air Canada/ACV and now as CEO of the former TPI – which has been around for over 30 years in Canada, yet is still energetically building for the future.

CRUISE SHIP OUTBREAK: Suspected hantavirus kills three, strands ship at sea

A Dutch cruise ship with nearly 150 people aboard, including 17 Americans, was waiting for help off the coast of Cape Verde in the Atlantic Ocean on Monday after a suspected outbreak of the rare hantavirus killed three passengers and left at least three others seriously ill, the World Health Organization and the ship’s operator said.

THE BIG APPLE RECLAIMS ITS SHINE: Comes to Canada for key trade mission

By MICHAEL BAGINSKI/ Canadian travel to the U.S. may be down, but tourism types from the Big Apple regard the dip simply as a momentary “pause” in long-standing relationship between neighbours and friends that has withstood the test of time, and will withstand current circumstances.

RETAIL ROUND-UP: Agent news, fams & incentives

This week: Trevello advisors convene in Belfast, Northern Ireland; Maritime Travel boosts its tech platform; Collette hosts its BDMs Down Under; Utah tourism’s three-city Canadian sales mission; and Visit Malta’s new agent training program.

TRANSAT LAUNCHES SUN PACKAGES WITH PORTER: Enhances southern sun options

Transat and Porter Airlines are taking another step forward in their commercial partnership by launching new Transat packages that combine Porter non-stop flights to Nassau, Grand Cayman, Cancun and Puerto Vallarta.  Packages feature a curated selection of hotels in each destination, with a mix of all-inclusive and European Plan offerings depending on the property.

‘SYSTEM ISN’T WORKING’: Feds to quadruple airline fines 

The federal government plans to quadruple to $1 million the maximum fine for airlines that repeatedly violate passengers’ rights. Transport Minister Steven MacKinnon says fining airlines is a last resort, but the current system isn’t working.

ROUND-UP: April 27-May-4, 2026

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

MEXICO BEEFS UP TOURIST SECURITY AFTER SHOOTING

Officers with bomb-sniffing dogs circled cars and searched bags of tourists filing into historic Teotihuacan pyramids outside of Mexico City just days after a lone gunman opened fire on tourists, killing one Canadian and injuring a dozen more.

IS THIS THE GOLDEN MOMENT FOR GREAT LAKES CRUISES?

By WALLACE IMMEN/ Victory Cruise Line is seeing a spike in new bookings for its Great Lakes cruises and owner John Waggoner knows why: “I hear it every day: There’s a stalemate in Middle East and the airlines are raising fares and cutting flights…”

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