CASHING IN: ‘Anti-ethical’ US carrier bases business model on deportations

A budget airline that serves mostly small U.S. cities began federal deportation flights Monday out of Arizona, a move that’s inspired intense criticism, protests, an online boycott petition, and sharp rebuke from the carrier’s flight attendants, who say transporting “handcuffed and shackled” passengers would be unsafe in case of emergency.

‘STRUGGLING’ AIR CANADA FLIGHT ATTENDANTS FILE FOR CONCILIATION

The union representing 10,000 flight attendants at Air Canada and Air Canada Rouge has filed for conciliation with the federal minister of labour, citing an impasse with the airline. If settlement is not reached, the flight attendants could be in a strike position by August.

TRAVEL WITH MEANING: Tourism Cares provides free tools to travel advisors

This month, Tourism Cares is honouring the work of travel advisors by launching a special Travel Advisor Appreciation Month campaign focused on sustainability in travel. Throughout the month, Tourism Cares is providing exclusive, free tools and resources to help advisors lead the way in building a more responsible future for tourism.

CANADA COMPASS: Whistler Blackcomb Epic Pass covers summer and winter

Dubbed North America’s ‘most beautiful’ mountain resort, Whistler Blackcomb opens this weekend (May 16) for the summer season. And with features including the continent’s largest bike park, sightseeing trails with amazing vistas, ancient glaciers, and alpine lakes and wildflowers, Vail Resorts notes that the destination is not just for winter experiences.

JAMAICA – WHERE CULTURES AND LOVE MEET

Jamaica is a wealth of blended identities – from the Taíno indigenous community to the incorporation of immigrants throughout the centuries. Now, an incredibly popular location for destination weddings, travellers who wish to plan a South Asian wedding can easily honour their own heritage and simultaneously the heritage of the island playing host.

THE WORLD’S MOST PROFITABLE AIRLINE: Staff receive 22-week salary bonus

Emirates says it is the world’s most profitable airline, having reported last week that it earned annual profits of $5.2 billion. The Dubai-based carrier served 53.7 million passengers out of its hub of Dubai International Airport, compared to 51.9 million passengers in the fiscal year prior. 

US TRAVEL CHILL GOES BEYOND CANADA

Expedia Group, which owns the lodging reservation platforms Hotels.com and VRBO as well as an eponymous online travel agency, is the latest American company to report slowing business with both international visitors and domestic travellers.

FROM BUS TO ROBUST, COLLETTE SUPPORTS AGENTS

By Michael Baginski/    Collette celebrated Travel Agent Month with a special gathering for Toronto-area travel advisors Tuesday atop the X Hotel at Exhibition Place, offering arguably the most spectacular view of the city, and the island airport.

MSC CRUISES EXPANDS FLY&CRUISE PROGRAM IN CANADA

MSC Cruises Canada is expanding ‘Fly&Cruise’ program for the summer and winter 2025-26 seasons. Designed to let Canadian guests seamlessly book both their flights and cruises together, the package solution aims to provide stress-free and flexible vacation experience for clients while also adding commissionable air rates for travel advisors. The program is supported by airline partners including Air Canada, Air Transat and WestJet and includes cross-Canada gateways.

NEW PANAMA HYATT HAS UNIQUE CANADIAN BACKSTORY

With 70 guestrooms and suites, Hotel La Compañía del Valle is now welcoming guests to the first phase of its new luxury destination in Valle de Antón in central Panama. Part of The Unbound Collection by Hyatt, and boasting Canadian connections, the countryside retreat is located 130 km. west of Panama City, sitting approximately 600 m. above sea level within the crater of an extinct volcano.

NEPAL HOMESTAYS CONNECT WITH COMMUNITIES

Three new trips showcasing the cultural and natural beauty of Nepal have been announced by Community Homestay Network, a leading homestay and immersive local experiences operator in Nepal, which has been named one of TIME’s ‘World’s Greatest Places of 2025’. 

‘SHAMEFUL’ TREATMENT: Frustrated US destinations step up to court Canada

By Michael Baginski/    Holding to account “the big orange elephant in the room” and the “shameful way the current president has represented us on the national stage as of late,” Illinois governor J.B. Pritzker says matter of factly that he “doesn’t blame anyone from Canada whose appetite for visiting the U.S. might have soured.”

CROSS BORDER TRAVEL TAKES ANOTHER HIT

Travel to the United States took another hit in April as an “elbows up” attitude persists among Canadians, who eschewed the country amid anger over tariffs and annexation threats from the U.S. president. 

NEW EXPEDITION SHIP FOR G ADVENTURES

Proclaiming a “bold new chapter of polar exploration,” G Adventures will introduce a new expedition vessel for the upcoming Antarctica season. Currently chartered through Danish maritime company SunStone, the presently named ‘Ocean Adventurer,” will replace G’s ‘Expedition’ ship and take its name in tribute to the signature “little red ship.”

RETAIL ROUND-UP: Agent news, fams & incentives

This week: Travel Leaders Network has host of new supplier partners; Trevello celebrated in Jamaica with Sandals; Brand USA announced its FAM contest winners; two top Virtuoso execs have been promoted; and St. Kitts has extended its SKY Travel Agent Program, offering exclusive incentives for travel advisors.

IRISH EYES SMILE ON CANADIAN TRAVEL TRADE

Tourism Ireland recently hosted its ‘Senses of Ireland’ roadshow in Canada, with over a dozen partners taking part (banner photo) and close to 200 travel advisors in attendance at events in Victoria, Kelowna, Edmonton, and Ottawa.

A SWIFT BOOT TO THE BOTTOM LINE: And where Air Canada has redeployed US capacity

Air Canada lowered its financial forecast for the year as travellers continue to shy away from trips to the United States amid cross-border tensions, pushing the airline to hunt for demand elsewhere. The company’s transborder bookings have dropped at least 13% for the next six months, chief executive Michael Rousseau said on Friday, prompting the carrier to cut flight capacity south of the border.

TRAFALGAR EXPANDS INTO RIVER CRUISING

Known for decades for its land/coach tours, Trafalgar has announced that it is expanding into river cruising, starting in 2026. The company will debut in Europe with two river cruise journeys along the Rhine and Danube, with travel advisors now able to book the trips (ahead of the general public).

US TO SPEND BILLIONS ON TROUBLED AIR TRAFFIC CONTROL

The Trump administration has proposed a multibillion-dollar overhaul of a U.S. air traffic control system that it said still relies on floppy disks and replacement parts found on eBay and has come under renewed scrutiny in the wake of recent deadly plane crashes and technical failures.

DISNEY TO BUILD NEW THEME PARK IN UAE

Disney is planning to build a seventh theme park in the United Arab Emirates (UAE). The company says the waterfront resort will be built on Yas Island on the outskirts of Abu Dhabi, which is already home to Formula One’s Abu Dhabi Grand Prix, the Ferrari and Warner Bros. amusement parks, SeaWorld and a waterpark.

ROUND-UP: May 5-9, 2025

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

NEW US BILL WOULD LET SNOWBIRDS NEST FOR LONGER: But will they want to?

By Michael Baginski/    Three members of Congress from across the U.S. political and geographical spectrum – one an avid supporter of Donald Trump; another a Republican who has been targeted by the POTUS; and an opposition Democrat – having come out in support of Canadian snowbirds, proposing that the reliable long-stay visitors be allowed to stay in U.S. even longer than is currently permitted.

INDIA SUSPENDS AIRLINE SERVICES AMID PAKISTAN CRISIS

India’s Civil Aviation Ministry late Thursday confirmed in a statement the temporary closure of 24 airports across northern and western regions of the country amid heightened tensions with Pakistan. In advisories to passengers, key domestic airlines said their flights would remain suspended from airports including Amritsar in northern Punjab and Srinagar in India-controlled Kashmir, bordering Pakistan.

CANADA COMPASS: How to tiptoe through Ottawa’s tulips this year

Residents and visitors alike can tiptoe through the tulips in Ottawa starting today (May 9) as the the Canadian Tulip Festival returns for its 73rd year. The free event will run for 11 days and feature over 300,000 blooming tulips in 26 gardens, alongside a vibrant lineup of events for all ages.

GIANT GANDALF STATUES SET TO FLY (YOU FOOLS) FROM NZ AIRPORT

For more than a decade, passengers at New Zealand ’s Wellington Airport have boarded flights below the figures of two giant, hovering eagles from the Hobbit films, one bearing a bellowing wizard Gandalf. But today (Friday) the majestic creatures, which underscore the capital city’s connection to Peter Jackson ’s “Lord of the Rings” and Hobbit films – a niche dubbed “Tolkien tourism” – are departing the terminal for good, Wellington Airport says.

CAN VISTA CLAIM TO HAVE THE FINEST CUISINE AT SEA?

A surf and turf burger in the Waves Grill tops a thick patty of wagyu beef with medallions of lobster. A spicy salad in Red Ginger stacks strips of crispy duck with succulent cubes of watermelon and cashews. And wherever you go there are decadent pastries that are tiny works of art.

LISTENING IN: It’s Miller time

I get plenty of random e-mail (as we all do) and one of the regular ones persists in advising me who I can expect to see perform at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla., should I be in the neighbourhood, and so inclined. But I must say, the place does present a stellar line-up and in many cases I would if I could, such as an upcoming gig by the great Steve Miller.

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