THE WAY TO GO:  Goway taps into hot industry trend

Goway is celebrating having booked 500 group vacations worldwide in the past year – a milestone the tour company says marks its Groups Only division’s most profitable period to date and showcases the burgeoning demand for custom group travel experiences.

COURT CLIPS KLM’S WINGS FOR ‘GREENWASHING’

In a decision hailed by an environmental group as a historic victory, an Amsterdam court has ruled that Dutch national airline KLM misled consumers in statements about sustainable aviation in a case that accused the carrier of “greenwashing.”

ROUND-UP: March 18-22, 2024

ACTA and Avalon Waterways are combining for a 2024 cruise summit and TTAND turned 10; in other news highlights, there were glad tidings for all-inclusives, and plenty of cruise happenings – not least a name for Disney’s newest ship, a date for the MSC World America debut, and release of NCL’S latest agent tool.

PANDEMIC LOAN CONDITIONS COSTLY TO TRANSAT CEO

Conditions on federal loans to Transat A.T. Inc. mean the tour operator’s CEO lost out on nearly half a million dollars in compensation last year. A document prepared by the Montreal-based company for its shareholders shows that strings attached to $743 million in emergency loans from Ottawa during the pandemic deprived chief executive Annick Guérard of $489,500 in cash in 2023.

ACTA, AVALON ANNOUNCE 2ND RIVER CRUISE SUMMIT

Avalon Waterways and ACTA are reprising their successful European River Cruise Summit for a second year during which 130 Canadian travel advisors will be invited to sail the Danube River aboard the Avalon Illumination on Oct. 28, 2024. Deadline to apply is April 8.

80TH ANNIVERSARY: ‘Great Escape’ exhibit remembers war horror, heroics

On March 24, 80 years ago, in one of the most ingenious and audacious acts of defiance of World War II, 76 prisoners of war tunneled out of a German POW camp into a snowy forest. For most of the escapees, it ended tragically. Three made it to safety, but the others were recaptured and 50 of them were executed.

THE CLOCK’S TICKING FOR MSC WORLD AMERICA

It’s really unusual to get a birth announcement a year in advance. But MSC Cruises thinks the arrival of its new flagship MSC World America is an event cruisers need to make a priority in their planners for 2025.

WHAT TO DO WHEN WINGING IT THROUGH BUFFALO

Canadians are not only polite, but also a punctual bunch, observe execs at Buffalo Niagara International Airport.  With this in mind, the facility – a popular gateway for southern Ontarians heading to New York, Florida, and other points in the US – is eager to point out to travellers from north of the border that it has plenty of options and activities for those who arrive early at BUF before winging off to somewhere else.

ADVOCATES AND AIR CANADA CLASH OVER ACCESSIBILITY

Advocates and Air Canada served up opposing views of on-board accessibility for passengers in the House of Commons on Tuesday, though both sides agree that consistency remains a problem. Air Canada CEO Michael Rousseau told the House transport committee that an overwhelming majority of the 1.3 million passengers who requested special assistance last year had a positive experience. About 1,950 – or 0.15% – filed complaints.

DISNEY HAS A DATE WITH DESTINY

Disney Cruise Line revealed the first details about its next ship, including its name – Disney Destiny – as the ship marked a construction milestone this week with a keel laying ceremony at the Meyer Werft shipyard in Papenburg, Germany. The ship will sail in 2025.

LESS IS MORE AS WESTJET TOUTS SUSTAINABLE GAINS

WestJet says it achieved an 11 percent reduction in its fuel emissions intensity in 2023, compared to (pre-pandemic) 2019, aligning with its ongoing commitment to responsible growth and the International Civil Aviation Organization’s (ICAO) goal for achieving net zero carbon emissions by 2050.

COLIN WOOD RETURNS TO VOX, HAWAII

VoX International has announced the return of Colin Wood as Senior Account & Business Strategy Director to lead the Hawaii Tourism account and support overall client strategy and business development for the Toronto-based marketing and PR firm.

UNLIMITED OPPORTUNITIES TO EXPLORE OFF-SHORE IN CUBA

Cuba is renowned for its sandy beaches, but there’s more: unlimited opportunities for adventure and discovery lie just beyond the shore. From calm, shallow waters that are ideal conditions for a family swim to sunken shipwrecks on the ocean floor waiting for the true adventurer, the Caribbean Sea offers unforgettable experiences above and below the surface.

DIGITAL DIGEST: AI vs. the tyranny of the search bar

Those who are open to innovations are best equipped to make the most of artificial intelligence for their businesses, delegates at the recent ITB Berlin travel trade show in Germany were told. For example, AI enables the search and reservation processes to at last “escape the tyranny of the search bar.”

IT TAKES A VILLAGE: Anniversary milestone for The Travel Agent Next Door

It sounded like an Oscar speech, so many people thanked by Flemming Friisdahl. And in a way, celebrating the 10th anniversary of the company he founded, The Travel Agent Next Door, was an Oscar of sorts from the Canadian travel industry. But the point, Friishdahl was determined to make, was he couldn’t have done it alone.

FLYING BY THE SEAT OF THEIR PANTS

Beleaguered Boeing is now telling airlines to inspect switches on pilots’ seats in its 787 Dreamliner jets after a published report said an accidental cockpit seat movement likely caused the sudden plunge of a LATAM Airlines plane flying to New Zealand.

WESTJET NAMES NEW PRESIDENT

The WestJet Group has named Diederik Pen as President of WestJet Airlines effective April 1. In adding the title to his current role Chief Operating Officer of the Group, Pen will continue to report to Alexis von Hoensbroech, WestJet Group’s Chief Executive Officer.

NO MORE ‘CHIT-CHAT’: Feds to hold air accessibility summit

The federal government says it will host a summit on air accessibility in May amid what it calls “completely unacceptable” barriers to Canadians living with disabilities. Transport Minister Pablo Rodriguez says airlines have failed to meet the treatment standards that passengers with disabilities deserve, calling for more responsibility from the aviation sector.

THE GREATEST SHOW ON SNOW: Never boring, meet the quirky sport of skijoring

Nick Burri clicks into his ski bindings, squats to stretch his knees and scans the snowy racecourse. Moments later, he’s zipping past a series of gates at high speed and hurtling off jumps. But it’s not gravity pulling him toward the finish line: It’s the brute force of a quarter horse named Sirius.

UNITED CEO TRIES TO REASSURE TRAVELLERS

The CEO of United Airlines says that a slew of recent incidents ranging from a panel that fell off a plane to another jet losing a wheel on takeoff will cause the airline to review its safety training for employees. In a memo to customers on Monday, Scott Kirby tried to reassure travellers that safety is the airline’s top priority.

ACV STRENGTHENS SALES TEAM

Air Canada Vacations has strengthened its sales team with several new additions and internal appointments – moves the tour company says “underscore our dedication to building strong partnerships, providing unparalleled support, and driving growth opportunities for the travel community and our travel partners.”

EMPOWERING CARIBBEAN COMMUNITIES: Sandals Foundation celebrates 15 years

The Sandals Foundation is celebrating its 15th anniversary this week with a vow to remain steadfast in its commitment to improving the lives of people across the Caribbean. Through initiatives focused on education, community development, and environmental conservation, the philanthropic division of the prominent resort chain has positively touched 1.5 million lives since its inception in 2009.

CRYSTAL LAUNCHES LUCRATIVE AGENT INCENTIVE

Canadian agents have a chance to share in $450,000 worth of incentives in the 2024 Crystal Grand Challenge, a major promotion launched by the cruise line to celebrate what it calls its “triumphant return to the high seas” and to rewards its top travel advisors, as well as newcomers.

FAMILY AFFAIR: Rocky Mountaineer taps second gen for CEO

Rocky Mountaineer is looking to the second generation as Tristan Armstrong, son of Founder Peter Armstrong, steps into the role of chief executive officer. The Vancouver-based luxury train company is the largest privately-owned premium tourist train in the world and has hosted 2.3 million guests since it was founded in 1990.

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