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YVR VOTED BEST AIRPORT IN NORTH AMERICA: But Doha is best in the world

Vancouver International Airport (YVR) has been named Best Airport in North America at the prestigious Skytrax World Airport Awards in Frankfurt, Germany. Skytrax is recognized as the world’s premier international airport awards, with honours assessed according to votes cast by more than 13-million passengers worldwide.

AIR CANADA DROPS PUCK FOR PWHL FAN FLIGHT

Citing an ongoing commitment to gender equality, Air Canada has announced the first Professional Women’s Hockey League (PWHL) edition of its popular Fan Flight program, giving young fans a chance to attend a game during the upcoming PHWL Finals.

HELLO DOLLIES: Windsor Castle celebrates centenary world famous doll house

Throughout 2024, Britian’s Royal Collection Trust will celebrate the 100th anniversary of Queen Mary’s Dolls’ House at Windsor Castle, the largest and most famous dolls’ house in the world. Queen Mary’s Dolls’ House was built between 1921 and 1924 as a gift from the nation to Queen Mary following the First World War.

UP IN FLAMES: Fire guts famous Copenhagen landmark

There’s one less spire in the “City of Spires” after fire gutted the Boersen, Copenhagen’s famed former stock exchange building on Tuesday – a calamity being compared to the destruction of Notre Dame in Paris in 2019.

NYC HITTING A HOME RUN WITH CANADIAN MARKET

There’s always something new in New York, a constant that helps inspire a million Canadians a year to visit, says senior city tourism exec Reginald Charlot.

TRANSAT CELEBRATES ROOKIE CAMP GRADS

Transat staff may not have got much sleep, but the reward was a successful inaugural ‘Rookie Camp’ in Mexico, which saw 100 travel advisors from across the country graduate with honours.

CARNIVAL BOOSTS BOOKING TOOL FOR AGENTS

Carnival Cruise Line is introducing a series of new features to its online booking tool for travel advisors, GoCCL Navigator. The enhancements streamline the booking process, providing travel advisors with the tools and resources they need to maximize efficiency and improve their overall experience to support their business and income growth.

MARRIOTT NAMES NEW CANADIAN EXECS

Marriott International has appointed two new members to its Canadian senior leadership team. Susie Grynol will join Marriott International as Market VP, Eastern Canada, while Keri Robinson will assume the position of Area VP, US Western Mountain Pacific and Western Canada, expanding her current responsibilities.

‘BACK AT ITS BEST’: Travel poised for record-breaking year

The winds of war notwithstanding, the World Travel & Tourism Council (WTTC)) is projecting a record-breaking year for Travel & Tourism in 2024, with the sector’s global economic contribution set to reach an all-time high of US$11.1 trillion. 

CATERERS STRIKE AT PEARSON, NO SNACKS FOR PAX

About 800 airline food service staff at Toronto’s Pearson airport went on strike Tuesday, leaving thousands of passengers without meals. Gate Gourmet employees voted 96 percent against an offer from the Swiss-owned travel catering company on Monday night, Teamsters Canada said.

LYNX BLAMES SABRE FOR REFUND WOES

Lynx Air says Sabre Corp. has “refused to assist” with passenger reimbursement for the now-defunct ultra-low-cost carrier, which ceased operations and filed for creditor protection in late February.

SCOTLAND TAPS GAELIC INTEREST FOR NEW TOURISM STRATEGY

A new tourism strategy aimed at delivering authentic and memorable visitor experiences by celebrating Gaelic culture, heritage and language has been launched in Scotland. The new plan highlights an increasing interest in the Gaelic language and culture from both domestic and international visitors.

TRAVEL AND TRAFFIC DISRUPTED IN U.S. CITIES: Demonstrations cause chaos

Pro-Palestinian demonstrators blocked roadways in Illinois, California, New York and the Pacific Northwest on Monday, temporarily shutting down travel into some of America’s most heavily used airports, onto the Golden Gate and Brooklyn bridges and on a busy West Coast highway.

AIR CANADA CANCELS ISRAEL FLIGHTS

Less than a week after re-instating flights between Canada and Israel, Air Canada cancelled service due to the weekend’s missile and drone attack against the country by Iran. Air Canada stated on its website that operations to Tel Aviv were “paused” with flights cancelled on Sunday, Monday, and Tuesday. At press time, the carrier said the next scheduled flight is now Thursday, April 16.

SO MUCH FOR LOYALTY: American Airlines urged to reconsider punitive measures

Calling American Airlines’ decision to award loyalty points only to clients that book directly or through a small number of “preferred agencies a “punitive measure” against travel agencies that choose to use third-party booking platforms, the World Travel Agents Associations Alliance (WTAAA) warns the policy is “a threat to the travel agent ecosystem.”

MEET ONVIGO, CANADA’S NEWEST HOST AGENCY

Onvigo says it’s a host agency with a “twist.” The brainchild of Chippy Jegathesan, CEO of Canadian consolidator Voyzant, the enterprise recently launched with a “no fees, no (social) barriers” model designed to “empower individuals from all backgrounds to thrive in the travel industry.” The agency also aims to equally appeal to existing independent agents, those who may have been “away” for a while during the pandemic, and especially individuals looking to join the industry.

GRANDE PRAIRIE IMAGINES INTERNATIONAL FLIGHTS

The Grande Prairie Airport has received $140,000 from the Alberta provincial government to explore renovations that could include adding customs and the Canada Border Services Agency (CBSA). The money will fund a Canadian Border Services Agency Facilities Study.

CRUISE LINE HAS WIND IN ITS SAILS

Small-ship luxury cruise Windstar Cruises is expanding its fleet with the addition of two all-suite motor yachts, Star Seeker and Star Explorer. The first of the two ships, new-build Star Seeker, is expected to be delivered in December of 2025, followed by Star Explorer in December, 2026.

‘TIRED AND AGED,’ TORONTO PEARSON PLANS FACELIFT

Toronto’s airports authority has announced a multibillion-dollar plan to update and modernize Toronto Pearson Airport. The program will see the refurbishment of existing airport assets, including high-speed taxi lanes, a modernized airfield electric lighting and control system, and interim terminal facilities.

BETTER BUSINESS BUDGETS: Tips for corporate travel

With rising travel costs and some airlines introducing surge pricing policies on checked baggage, plus new paid seat options, Corporate Traveller Canada’s latest poll paints a vivid picture of the strains facing Canadian business travellers today.

ACTA LAUNCHES PANEL SERIES: First Up – Cruising

ACTA is launching quarterly professional development sessions focusing on different segments within the travel and tourism industry. The new initiative aims to provide a platform for learning and discussion of industry trends, enhancing industry knowledge and fostering dialogue. The 2024 spring session leadership panel takes place April 26 at 1 p.m. EST and will focus on the cruise segment.

OUT OF THIS WORLD: Universal Orlando reveals two new hotels

Universal Orlando Resort’s two newest hotels – Universal Stella Nova Resort and Terra Luna Resort – are set to settle into earthly orbit in early 2025, promising to place guests “in the centre of marvellous galaxies and diverse planetary elements for an experience unlike anywhere else in the universe.” Opening Jan. 21 and Feb. 25 respectively, Stella Nova and Terra Luna are co-owned and operated by Loews Hotels & Co., boasting a combined total of 1,500 guest rooms featuring an extra-terrestrial theme.

ROUND-UP: April 8-12, 2024

This week’s round-up reveals a new Caribbean marketing organization in Canada, a bold move from NCL, extended visa requirements for Brazil (again), an impending strike that could affect meals on flights from YYZ (including Air Canada and WestJet), and it’s National Tourism Week!

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