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HIGHTAILING IT FOR HIGHER GROUND: Helene takes aim at Florida, Georgia

Helene became a hurricane Wednesday after the huge storm rapidly strengthened in the Caribbean Sea and moved north along Mexico’s coast on a path toward the US, leading residents to evacuate, schools to close, and officials to declare emergencies in Florida and Georgia.

KEEPING VISITORS SAFE AT DEADLY PEGGY’S COVE

Japneet Singh, a security patroller at Nova Scotia’s famed Peggy’s Cove – a longtime treasure of Atlantic Canada’s coastline southwest of Halifax – is no stranger to the perils of the sea. Singh’s summer job is to watch over the black rocks overlooking the Atlantic Ocean, which are routinely slapped violently with salty waves, and covered in slippery algae that can take an unsuspecting visitor by surprise.

RETAIL ROUND-UP: ACTA/Avalon, Onvigo, Nexion, Virtuoso

It’s (almost) almost all about cruising as the countdown begins for ACTA’s upcoming river cruise summit with Avalon Waterways has begun, Nexion announces a cruise summit in 2025, and Virtuoso names its top cruise lines. Meanwhile, Onvigo agents are dreaming about Cancun after a recent fam (banner photo)

KEEP CALM AND CARRY ON… TO ST. KITTS

In a travel world bursting at the seams with overpacked, over-touristed destinations, travellers could use a little St. Kitts and Nevis – two Caribbean sister islands that can bring a little calm to our frenetic lives – according to St.Kitts’ new tourist authority CEO.

VACATION VIBES: Sunwing gets its flamingos in a row for winter season

Sunwing Vacations Group hosted its second annual leadership event last week north of Toronto, bringing together approximately 150 leaders across its six vacation and retail travel brands for a day of celebration and learning about key business, brand and strategic updates that are positioning the group for continued future growth.

EMBRACING THE UNCONVENTIONAL: 10 years of Moxy Hotels

Moxy Hotels, the bold and playful brand known for its vibrant social spaces and spirited service, is celebrating its 10th anniversary this month (September). Since its inception in 2014 with the first Moxy Hotel opening in Milan, Moxy has been a disrupter in the hotel space by challenging the status quo, while creating a lighthearted, social atmosphere for modern travellers.

CUBA, CAYMAN BRACE FOR BLAST: Florida, Mexico next in path

Hurricane watches were issued for parts of Cuba and Mexico on Monday as a cluster of storms located south of the Cayman Islands is expected to strengthen into a major hurricane – to be named Helene – in upcoming days with it moving north toward the Florida and the US as it cuts a path between Cuba and Mexico’s Yucatán peninsula in upcoming days.

CHOLERA VACCINE NOW AVAILABLE TO CANADIANS

The only single-dose oral vaccine approved in Canada to protect against cholera is now available commercially through travel health professionals in this country. Distributed by leading global travel vaccine supplier Bavarian Nordic, VAXCHORA helps deliver protection against the sudden intestinal infection within 10 days after a single oral dose.

GOING FOR THE GOLD: Transat Distribution channels Olympic-sized success

Rocking an Olympic-themed atmosphere, Transat Distribution Canada welcomed its English Canada members in Toronto over the weekend for the organization’s annual conference. Some 250 participants were on hand from across the TDC network, including Transat execs, agency owners, advisors (including from the agent@home program), and 60 preferred partners.

KIMPTON SET TO INTRODUCE FIRST ALL-INCLUSIVE RESORT

Playa Hotels & Resorts has officially opened reservations for Kimpton Tres Rios, its newest managed property – and first ever all-inclusive – for stays in early 2025. Set on a white sand beach and surrounded by lush mangroves, the all-age luxury resort is located in Mexico’s Riviera Maya has undergone a significant transformation since early 2023.

HOW CHINA ‘WEAPONIZES’ TOURISM FOR POLITICAL GAIN

China promised tiny tourism-dependent Palau a million tourists a year if the country would only drop its allegiance to Taiwan, says the country’s President Surangel Whipps Jr. But the Chinese tactic of “weaponizing” tourism saw its visitors to the Pacific archipelago suddenly decline by half when Whipps Jr. declined the offer.

STAKES RAISED ON AIR CANADA PILOT VOTE

The head of the Air Canada pilots union says she’ll step down if members opt not to approve a tentative deal with the airline, raising the stakes as aviators mull whether to accept hefty salary gains or drive an even harder bargain.

CATO URGES INDUSTRY ACTION AT TICO AGM

The Canadian Association of Tour Operators (CATO) is urging Ontario’s travel trade to unite and make their voices heard at the Sept. 24 Travel Industry Council of Ontario annual meeting, particularly in calling for the provincial government to comprehensively review and update the Travel Industry Act, as well as to demand progress on a review of TICO’s own operations as the regulatory body for Ontario’s travel industry.

NORTHERN IRELAND MINISTER TALKS TRAVEL IN TORONTO

As Belfast continues to celebrate a year-long program of culture inspired by Belfast’s designation as a UNESCO City of Music in 2024 and its well-known literary reputation, Northern Ireland’s economic minister called in Toronto last week to talk travel with the trade.

ALASKA AIRLINES BUYS HAWAIIAN, PROMISES SEPARATE BRANDS

Alaska Airlines has closed its $1 billion purchase of Hawaiian Airline, shortly after the US federal government removed the last major regulatory obstacle to the deal. Alaska says it will keep Hawaiian as a separate brand, eliminating the need to repaint planes.

DASILVA NAMED TOLLMAN SUCCESSOR AT TTC TOUR BRANDS

The Travel Corporation (TTC) today announced the appointment of Melissa DaSilva as Interim CEO of TTC Tour Brands, effective immediately. DaSilva, who most recently served as President of TTC Tour Brands North America and brings over three decades of travel industry expertise to her new role, succeeds Gavin Tollman who will exit the business when the company sale closes later this year.

ROUND-UP: Sept. 16-20, 2024

Air Canada’s pilot strike was settled – or was it? In a big week of news last week, ACTA also revealed foundational shifts in the retail travel industry, a new Explora Journeys vessel set sail, Flair flew to Guadalajara, Mexico, for the first time, and a eminent travel agent in this country announced retirement plans.

YOU WANT TO COMPLAIN?: CTA considers a new plan for ticked travellers

A new proposal from the country’s transport regulator would charge airlines $790 for each passenger complain it resolves – regardless of which party wins the dispute. The Canadian Transportation Agency (CTA) has launched a one-month consultation on the proposed reforms, which would apply to valid customer complaints processed and settled by the regulator.

HOW TO RECOUP COSTS WHEN TRAVELLING TO AN EVENT THAT GETS CANCELLED

Ariella Kimmel and Mandi Johnson were grabbing a bite to eat in Vienna, when their August trip to the Austrian capital was upended. The Canadian duo had travelled to the city to see Taylor Swift in concert only to learn her shows would be cancelled because of two men plotting to launch an attack on fans outside the venue, Ernst Happel Stadium. 

CATSA UPGRADE SPEEDS SECURITY LINES

At YVR, removing laptops and liquids from your carry-on at security is a thing of the past, thanks to a fresh use of half-century-old technology. Vancouver is the first flight hub in the country to deploy CT scanners in a bid to detect explosives and other threats, according to CATSA. And the agency plans to install the technology, which provides 360-degree views via computerized X-ray imaging, at airport checkpoints across the country in the coming years.

CHERISHED LOUISBOURG LIGHTHOUSE SHINES ON

To mark its 100th anniversary this year, the Louisbourg Lighthouse, which stands at the same location as the first lighthouse in Canada originally built in Cape Breton in 1734, has revealed a full refurbishment designed to help the historic structure on for another century

FRUSTRATION IN THE RANKS: Could pilots reject Air Canada deal?

Low entry-level pay in the tentative deal between Air Canada and its pilots could be a stumbling block ahead of a union vote on the agreement, some aviators and experts say. While the tentative agreement’s cumulative 42 percent wage hike over four years applies to all flight crew – a big topline gain after a decade of two per cent annual raises – many could still feel left out of the windfall.

TICO LISTS CLAIMS PROTOCOLS FOR CANADA JETLINES

The Travel Industry Council of Ontario has posted a closure advisory, including claims protocols, for Canada Jetlines, which ceased operations on Aug. 15, and was declared bankrupt on Sept. 11, 2024. On the same date, Canada Jetlines Vacations terminated its TICO registrations.

RIU ‘AMPLIFIES’ ITS MESSAGE TO CANADA

On a day that was “all about RIU,” close to 125 senior managers and executives from across the Sunwing Travel Group convened Tuesday with RIU Hotels & Resorts execs to learn the latest from one of the Canadian travel company’s most important partners.

GOWAY’S NORTHERN LIGHTS SHINE BRIGHT

Goway has reinvigorated its product line to Northern Europe with the introduction of 14 new itineraries across Denmark, Finland, Norway, and Sweden. The tour company says its new tours showcase the depth of experiences available in the Nordic nations, from beautiful city centres to magnificent natural settings, including the fjords and the Arctic Circle.

UNDER PRESSURE: Pax suffer bleeding ears, noses on Delta flight

The US Federal Aviation Administration is investigating after a Delta Air Lines flight with cabin pressure issues left some passengers with bleeding eardrums, headaches and bloody noses. The flight was travelling Sunday from Salt Lake City to Portland, Oregon, when pilots of the five-year-old Boeing 737-900ER aircraft noticed a pressurization problem and made an emergency landing back in Utah’s capital, according to the flight log.

WALT DISNEY WORLD: New vacation club option opens at Polynesian resort

Disney Vacation Club will begin offering a new opportunity to call Disney’s Polynesian Villas & Bungalows “home” with the addition of the new Island Tower, opening in Orlando on Dec. 17. Sales will open to current Disney Vacation Club members on Oct. 1 and the public on Oct. 29.

WHO’S TRAVELLING? Millennials to surpass Boomers as top travellers

Move over Baby Boomers, you’re not the belle of the travel ball any longer. That status will be usurped by Millennials (people born between 1981 and 1996), who are forecast to be the most active travel demographic in 2025. However, it’s the former who still hold the purse strings, according to data presented by ACTA at the association’s travel summit last week in Toronto.

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