News

GONE BUT NOT FORGOTTEN: COVID anniversary brings back bad memories

Five years after COVID upended the world (the World Health Organization declared the coronavirus pandemic on March 11, 2020), the tourism industry’s revival is still up in the air. The sector, which employs two million Canadians, was hit harder by COVID-19 than nearly any other sector.

LOOKING ON THE BRIGHT SIDE: Quebec expects summer tourism boom

The weak Canadian dollar and the eroding relationship between the US and Canada may in fact bring a major boost to Quebec’s economy in 2025, says Alliance de l’industrie touristique du Québec. The tourism group calculated that Quebecers who cancel trips to the US and instead travel in the province will spend about $1.5 billion this year.

FEDS GIVE GREEN LIGHT TO GHANA FLIGHTS

Canada has reached a first-time Blue Sky air transport agreement with Ghana, a West African country the government says is a “growing market.” The new agreement includes the right for Canada and Ghana to designate multiple airlines to operate scheduled air services between the two countries.

PASSENGERS PICK WORLD’S BEST AIRPORTS

Airports Council International (ACI) World, in partnership with Amadeus, has announced the winners this years 2024 ASQ Airport Experience Awards – considered the benchmark for excellence in airport customer experience as determined exclusively by passengers. Three Canadian airports made the grade, but perhaps not the ones you might think.

SIZE MATTERS AT WESTJET: Airline to relax carry-on dimensions

Effective May 6, WestJet will accept new maximum carry-on baggage sizing to seamlessly align with common international cabin baggage dimensions adopted by other North American carriers and luggage manufacturers, including partner carrier, Delta Air Lines.

PASSPORT PROMISE: 30 days or its free

Like a good pizza delivery pledge, the federal government says it will process Canadians’ passport applications within 30 days or they’re free. Citizens’ Services Minister Terry Beech says that change is coming this year, along with an online renewal option that will launch in the summer.

GERMAN STRIKE AFFECTS FLIGHTS

A one-day strike by workers at 13 German airports, including the Frankfurt and Munich hubs and all the country’s other main destinations, caused the cancellation of most flights on Monday. The 24-hour walkout, which started at midnight, involves public-sector employees at the airports as well as ground and security staff.

TRUMP SEEING RED OVER TURNBERRY VANDALISM

Pro-Palestinian activists targeted US president Donald Trump’s Turnberry golf course and hotel in southwest Scotland on Saturday, painting “Gaza Is Not For Sale” in giant letters on the lawn and using red spray paint on the club house’s exterior wall.

5 WAYS TO HELP EMPOWER WOMEN YEAR-ROUND THROUGH TRAVEL

With International Women’s Day celebrated on the weekend (March 8), G Adventures, is calling on travellers to rethink how they travel, with a list of simple actions that demonstrate how empowering women is something that can be weaved into holiday plans 365 days a year.

UNEXPLODED WWII BOMB HALTS EUROSTAR TRAVEL

The discovery of a huge unexploded World War II-era bomb near the tracks by workers severed Paris’ high-speed rail links with London and Brussels on Friday, causing cascading disruptions to scores of other trains to and from France’s busiest railway station, the Gare du Nord in Paris, as well as chaos on roads in the capital as bomb-disposal experts worked to make the half-ton explosive safe.

ROUND-UP: March 3-7, 2025

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

AMERICAN TRAVELLERS EXPECT BACKLASH

Nearly three-quarters of Americans surveyed after President Trump’s address to Congress this week believe they will be less welcome while travelling abroad in 2025 due to recent international policy proposals introduced by the US, which include the imposition of tariffs in Canada and Mexico.

U.S. TRAVEL AT RISK, WARNS ACTA

ACTA says that travel to the US is now at risk thanks to the imposition/ threat of US tariffs on Canadian goods by Donald Trump’s administration. Canadians are also turned off by Trump’s assertion that Canada should be the US’s 51st state.

BRITISH BLOCKBUSTER: VisitBritain kicks off film screen tourism campaign in Canada

VisitBritain hosted a blockbuster film-inspired reception for travel trade in Toronto in support of its new global screen tourism campaign this week. The event followed similar gatherings in Dubai and Australia, with over a dozen more to come to launch the ‘Starring GREAT Britain’ campaign, which features a star-studded film drawing on iconic film and TV moments made in the UK.

THE TROUBLE WITH TAR BALLS

They’re the (occasional) bane of beachgoers: tar balls – small, dark pieces of oil that annoyingly stick to one’s feet while walking in the sand, and which are difficult to clean. For some others, tar balls can cause rashes or allergic reactions. But where do they come from?

DEAN MOORE JOINS GOWAY AS CHIEF OPERATING OFFICER

Goway has named industry veteran Dean Moore as Chief Operating Officer. The appointment comes as the Toronto-based travel company celebrates its 55th anniversary amid a sustained period of sustained growth, which included a major company rebrand in 2024.

WESTJET SUNWING EXECUTIVE SHUFFLE

A retirement and two promotions will change the look of the looking of the WestJet’s executive team as the integration between WestJet and Sunwing continues: Andrew Dawson has announced that he will step down early next year and Samantha (Sam) Taylor and Tanya Foster have immediately taken on important new roles.

WHERE TO BEWARE NATIONAL ELECTIONS WHEN TRAVELLING

Travellers should be aware of heightened risks associated with visiting countries experiencing potentially volatile national elections, advises leading travel risk and crisis management firm Global Rescue, which has released a risk assessment for countries with national presidential and parliamentary Elections in 2025. But breathe easy, Canada doesn’t rate – though some other destinations clearly do.

FLYING HIGH ON LAND, AIR AND SEA: A Four Seasons future snapshot

Four Seasons opened its first hotel in 1961 in Toronto, and since that time has become a global leader in luxury hospitality and branded residential, currently operating 133 hotels and resorts and 55 residential properties in major city centres and resort destinations in 47 countries. And there are more than 60 projects under planning or in development.

MSC CRUISES SET FOR SUMMER IN EUROPE, CARIBBEAN

MSC Cruises is set for summer with a host of Mediterranean itineraries featuring both beaches and cityscapes; northern exposure in Iceland and the Norwegian fjords, and a first look at MSC World America, as she sails her inaugural summer season in the Caribbean.

EMMA IN GERMANY: Meet the new face of German tourism

The German National Tourist Board’s (GNTB) inaugural AI influencer project utilizes artificial intelligence to promote Germany as a travel destination on an international scale. With the launch of ‘Emma’ – an AI-generated influencer – the GNTB has created an interactive brand ambassador designed to virtually inspire potential travellers to visit the European country.

A FIGHT FOR THE FUTURE: Industry issues call to action on tariffs

Canada’s travel and industry isn’t taking US tariffs (and the economic damage they cause) lying down. “These new developments have the potential to significantly disrupt both inbound and outbound travel, with implications on tourism businesses, travellers, and the local economy,” summed up The Tourism Industry Association of Ontario (TIAO) President and CEO, Andrew Siegwart.

BORDER SECURTIY AT RISK, CBSA UNION WARNS

The federal union that represents Canada’s front-line customs and immigration officers says it’s worried about staffing levels at the Canada Border Services Agency as the country responds to US President Donald Trump’s tariff threats.

‘ALL THEY DO IS BRING CHAOS’: Florida cities brace for Spring Break

Miami Beach officials have announced they are bringing back enhanced security measures for practically the entire month of March, including parking restrictions and increased fees for non-residents. The new rules were introduced last year after three consecutive years of spring break violence

RETAIL ROUND-UP: Agent news, fams & incentives

This week: News from The Travel Agent Next Door, Trevello Canada, Direct Travel and Virtuoso; ACTA is planning town hall events next week; plus, incentives from Intrepid Travel and New York City.

WATERPARK WILL SPARK MONTREAL TOURISM

Plans for major recreational tourism project in Mirabel, Que, have been unveiled with expectations that the first phase of the multifunctional complex will open in 2028. The $175-200 million entertainment hub, featuring a world-class indoor water park, will be located about an hour from Montreal, and is expected to become a major economic and tourism driver for the region and Greater Montreal, say city officials.

ITB BERLIN OPENS WITH OPTIMISM

Just one year shy of 60 years old, the world’s largest travel trade show kicked off today (Tuesday) at ITB Berlin 2025 amidst discernible industry optimism about the future. According to the latest World Travel Monitor findings of IPK International, global outbound travel in 2024 increased by 13%, regaining the pre-pandemic levels of 2019.

SUNWING BACK ON TRACK: Resumes regular operations

Sunwing reported late last week that it has resumed regular operations following the severe disruptions it suffered due to major snowstorms earlier in February. The carrier further issued claims information for passengers who were affected by the extreme weather events.

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