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TRAVELBRANDS HOSTS AGENT APPRECIATION EVENTS

TravelBrands celebrated its relationship with travel advisors and partners at gala evening events held in Toronto (Tuesday) and Montreal (Wednesday) this week. About 1,000 attendees were expected at the Agent Appreciation Events, which featured presentations, reception, and a massive trade show.

GOWAY SUPPORTS RHINO CONSERVATION

Dedicated to sustainable practices and the preservation of natural heritage around the world, Goway has donated $14,000 to Project Rhino, an alliance of dedicated organizations focused on safeguarding the rhinoceros population in KwaZulu-Natal, South Africa from poaching.

TRAVELLERS SHRUG OFF BOEING WOES

Strong demand heading into the summer-vacation season is an indication that travellers seem unfazed by recent incidents in the industry that ranged from a panel blowing off a jetliner midflight flight to a tire falling off another plane during takeoff, according to the head of Delta Airlines.

ST. LAWRENCE CRUISE SEASON UNDER WAY: MSC Poesia first to arrive in Quebec City

MSC Poesia docked at the Port of Québec April 10, officially kicking off the 2024 Destination Saint Lawrence international cruise season. Nine ports of call are gearing up to welcome 46 different ships from 29 cruise lines in 2024, while bookings to date are estimated to represent over 400,000 passenger-days and some 500 days in port.

OPULENT OPENINGS IN LOS CABOS

2024 and 2025 are shaping up to be especially busy years for property openings in Los Cabos, Mexico, with some of the finest hoteliers in the world expected to introduce new marvels of architecture – each rich in amenities – to the coastlines of Los Cabos’ tourism corridor.

WHEN YA GOTTA GO, YA GOTTA GO

A passenger has been fined for urinating in a cup during a delay in deplaning after landing at Sydney Airport. The incident, after a three-hour Air New Zealand flight from Auckland, occurred last December and a Sydney court fined the 53-year-old man AUS$600 for offensive behaviour in February, officials said Friday.

ACTA ANGER AT AMERICAN AIRLINES RESURFACES

ACTA says its review of American Airlines’ policy statements on loyalty points and NDCs in February has only reinforced its strong opposition to the measures and is urging the airline to reconsider.

TICO NAMES ADVISORY COUNCIL MEMBERS

The Travel Industry Council of Ontario (TICO) has announced the members of its two new advisory councils – the Consumer Advisory Council (CAC) and Industry Advisory Council (IAC). Part of a contentious review and reorganization of the provincial regulator, the bodies were mandated following “Minister’s Orders” in August 2023.

RETAIL ROUND-UP: Ensemble, CAA, SkyTeam

Ensemble went off the charts, CAA is minding the (knowledge) gap, and SkyTeam named its Canadian honour roll of travel partners in this week’s round-up.

IMPENDING STRIKE THREATENS FOOD ON FLIGHTS FROM YYZ

A strike by over 800 workers at a catering company could mean no food and beverages on many flights out of Toronto Pearson Airport this month. The job action could begin as early as April 16, according to Teamsters Local Union 647.

HOW MUCH DOES BOEING BOSS MAKE? Airline woes cost CEO over $10 million

When Boeing boss David Calhoun steps down at the end of the year, he’ll be forgoing compensation that in 2023 was valued at US$33 million. Admittedly the figure – nearly all of it in stock awards – will be cut by nearly a fourth in 2024, but will still total approximately $25 million.

HILTON HAS HIGH HOPES FOR CANADA: Accelerates cross-country expansion

With 180 hotels open and nearly 90 hotels in the pipeline – including the imminent launch of its Spark and Motto brands – Hilton says it is accelerating development efforts in Canada with plans to expand its portfolio of hotels by 50% over the next five years. 

WESTJET WILD ABOUT WINNIPEG

WestJet has announced additions to its Winnipeg network, featuring new year-round, daily service to Montreal, as well as increased, daily, year-round service to Ottawa, beginning June 3. The airline also announced new seasonal service between Winnipeg and Nashville, set to take off on Sept. 16.

SANDALS OFFERS BONUS COMMISSION AND TRIP INCENTIVE

During the month of April, travel advisors can earn an extra 1% bonus commission on all new bookings made with Unique Vacations Inc. or on the Sandals Travel Agent Portal to any Sandals or Beaches resort in Jamaica, Bahamas, Curaçao or Saint Vincent. Agents could also win a trip to the new Sandals Saint Vincent and the Grenadines, which opened its doors on March 27.  

SOUTHWEST HIT BY MORE BOEING MISHAPS

A Southwest Airlines jet returned to Denver Sunday morning after the engine cover fell off and struck the wing flap during takeoff, according to the Federal Aviation Administration. The Boeing 737 landed safely, and the passengers headed to Houston were being put onto another aircraft, Southwest Airlines said in a statement.

CONVICTION AT LAST IN UK TRAVEL AGENCY ROBBERY

After almost 20 years, a man has been convicted of the murder of a British police officer who was shot dead during an armed robbery of a travel agency in northern England in 2005.

THE FUTURE IS BRIGHT: New Caribbean tourism group has fresh vision for Canada

A new Caribbean tourism group founded by the Caribbean Tourism Organization’s former Canadian BDM has launched in Canada. One Caribbean Canada is the brainchild of Nancy Drolet, who has assembled an inaugural list of 18 destinations and several hotels in the region, with the notion of banding together to better promote the Caribbean in this country.

MAJOR BOOST FOR YUL: $4-billion plan to increase capacity, reduce congestion

The authority overseeing the Montreal airport plans to spend nearly $4 billion in a bid to reduce congestion and ramp up capacity at the country’s second-biggest flight hub. The announcement comes after rising passenger volumes and surging car traffic last summer prompted a wave of frustration among travellers trying to make their planes on time.

FOUR EASY WAYS TO CELEBRATE NATIONAL TOURISM WEEK

National Tourism Week (NTW) – April 15-19 – is coming up. The campaign is orchestrated by the Tourism Industry Association of Canada (TIAC) and billed as a crucial platform for highlighting the pivotal role of tourism in Canada.

TRANSAT HOSTS FIRST-EVER ‘ROOKIE CAMP’ FOR NEW AGENTS

Spring training for ball players may be over, but it’s continuing for travel advisors, with Transat’s inaugural ‘Rookie Camp’ taking place this week in Mexico. The exclusive training initiative for new travel professionals, which the travel company calls “unprecedented” in Canada, is aimed at agents with less than three years’ experience and represents a “significant step forward in Transat’s ongoing commitment to nurturing talent and fostering growth within the travel industry.”

HYATT VIVID COLOURS CANCUN

The adults-only Hyatt Vivid Hotels & Resorts brand has debuted with the opening of Hyatt Vivid Grand Island in Cancun, Mexico. The newest resort in Hyatt’s Inclusive Collection marks the continued growth of Hyatt’s brand footprint in Mexico with additional openings to follow later this year.

ELEPHANT ATTACK KILLS 79-YEAR-OLD TOURIST

A bull elephant charged a truck that a 79-year-old American was riding in with other tourists on a game drive in a Zambian national park, flipping over the vehicle and killing her, a safari company said. The attack injured five others on March 30 in the vast Kafue National Park, which covers 22,400 sq. km. and is one of Africa’s largest animal reserves.

ECLIPSE WON’T AFFECT FLIGHTS

Despite an advisory for pilots, Canadian airlines say travellers won’t see their flight times affected by Monday’s total solar eclipse, though passengers should protect their eyes during the astronomical event.

HOTELS THAT PLAY BALL FOR SPORTS FANS, AND OTHER ROAD TRIP TIPS

Baseball’s back! And for some, that means summer road trips to fun cities or famous diamonds like Fenway Park or Wrigley Stadium, sometimes paired with following their favourite teams, or perhaps just the love of the game. After all, sports and travel go together like peanuts and Cracker Jack.

BEHIND THE WAX: Who’s hot at Madame Tussauds

It’s a long way from Queen Victoria to Doja Cat (a rapper), but Madame Tussauds is pulling back the curtain to provide a glimpse into the research process that may culminate in the iconic attractions’ next wax models.

MOVING ON UP: Fred Dixon named top dog at Brand USA

Satisfying nearly nine months of avid curiosity in the trade, Fred Dixon has emerged as the choice to be the new CEO of Brand USA, the US’s important destination marketing organization. Currently President and CEO of NYC Tourism + Conventions, the well-known Dixon will succeed Chris Thompson on July 15.

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