Aviation

AGENTS MEET THE REAL NEW ZEALAND

Accompanied by key suppliers from New Zealand, the South Pacific country’s national carrier called in Toronto and Calgary this week as part of a North American mission designed to “harness everything New Zealand… and bring a touch of New Zealand” to the trade.

THE HEAT IS ON: Boeing brass to step down

Boeing CEO Dave Calhoun will step down from the embattled plane maker at the end of the year after a series of mishaps at one of America’s most storied manufacturers. Board Chair Larry Kellner has also told the company he doesn’t plan to stand for re-election in May. Boeing also said Monday that Stan Deal, president and CEO of its commercial airplanes unit, will retire immediately from the company.

IS FLYING GETTING MORE DANGEROUS?

By the simplest measurement, the answer to that question is ‘no’ but you would never know that by reading about the torrent of flight problems in the last three months. The last deadly crash involving a North American airliner (Colgan Air, which operated for Continental Express, United Express and US Air Express) occurred in February 2009 – 15 years ago – an unprecedented streak of safety, especially given there were 9.6 million flights in the US alone last year.

US REGULATORS INCREASE SCRUTINY ON UNITED

US Federal regulators are increasing their oversight of United Airlines following a series of recent issues including a piece of the outer fuselage falling off one jet, an engine fire and a plane losing a tire during takeoff.

COURT CLIPS KLM’S WINGS FOR ‘GREENWASHING’

In a decision hailed by an environmental group as a historic victory, an Amsterdam court has ruled that Dutch national airline KLM misled consumers in statements about sustainable aviation in a case that accused the carrier of “greenwashing.”

PANDEMIC LOAN CONDITIONS COSTLY TO TRANSAT CEO

Conditions on federal loans to Transat A.T. Inc. mean the tour operator’s CEO lost out on nearly half a million dollars in compensation last year. A document prepared by the Montreal-based company for its shareholders shows that strings attached to $743 million in emergency loans from Ottawa during the pandemic deprived chief executive Annick Guérard of $489,500 in cash in 2023.

WHAT TO DO WHEN WINGING IT THROUGH BUFFALO

Canadians are not only polite, but also a punctual bunch, observe execs at Buffalo Niagara International Airport.  With this in mind, the facility – a popular gateway for southern Ontarians heading to New York, Florida, and other points in the US – is eager to point out to travellers from north of the border that it has plenty of options and activities for those who arrive early at BUF before winging off to somewhere else.

ADVOCATES AND AIR CANADA CLASH OVER ACCESSIBILITY

Advocates and Air Canada served up opposing views of on-board accessibility for passengers in the House of Commons on Tuesday, though both sides agree that consistency remains a problem. Air Canada CEO Michael Rousseau told the House transport committee that an overwhelming majority of the 1.3 million passengers who requested special assistance last year had a positive experience. About 1,950 – or 0.15% – filed complaints.

LESS IS MORE AS WESTJET TOUTS SUSTAINABLE GAINS

WestJet says it achieved an 11 percent reduction in its fuel emissions intensity in 2023, compared to (pre-pandemic) 2019, aligning with its ongoing commitment to responsible growth and the International Civil Aviation Organization’s (ICAO) goal for achieving net zero carbon emissions by 2050.

FLYING BY THE SEAT OF THEIR PANTS

Beleaguered Boeing is now telling airlines to inspect switches on pilots’ seats in its 787 Dreamliner jets after a published report said an accidental cockpit seat movement likely caused the sudden plunge of a LATAM Airlines plane flying to New Zealand.

WESTJET NAMES NEW PRESIDENT

The WestJet Group has named Diederik Pen as President of WestJet Airlines effective April 1. In adding the title to his current role Chief Operating Officer of the Group, Pen will continue to report to Alexis von Hoensbroech, WestJet Group’s Chief Executive Officer.

NO MORE ‘CHIT-CHAT’: Feds to hold air accessibility summit

The federal government says it will host a summit on air accessibility in May amid what it calls “completely unacceptable” barriers to Canadians living with disabilities. Transport Minister Pablo Rodriguez says airlines have failed to meet the treatment standards that passengers with disabilities deserve, calling for more responsibility from the aviation sector.

UNITED CEO TRIES TO REASSURE TRAVELLERS

The CEO of United Airlines says that a slew of recent incidents ranging from a panel that fell off a plane to another jet losing a wheel on takeoff will cause the airline to review its safety training for employees. In a memo to customers on Monday, Scott Kirby tried to reassure travellers that safety is the airline’s top priority.

PROBLEMS KEEP GROWING AT BOEING AND UNITED: Missing panel latest mishap

Another day, another problem for Boeing and United Airlines. On Friday, a post-flight inspection revealed a missing panel on an older Boeing 737-800 that had just arrived at its destination in southern Oregon after flying from San Francisco, officials said, the latest in a series of recent incidents involving aircraft manufactured by the company.

STRIKE THREAT AT YVR

About 200 food service workers at Vancouver’s airport have voted to take strike action if their demands for pay increases in a first contract are not met. In a media release, Unite Here Local 40 said job action “could disrupt daily airport operations as the spring break and Easter weekend rush approaches.”

UP OR DOWN? TWO VIEWS ON WHERE AIRFARES ARE HEADED

After entertaining new entrants for several years, Canada’s airline market is once again on the path to consolidation, raising the likelihood of higher fares and fewer flight options. Since May, newer low-cost carriers Swoop and Lynx Air have disappeared from the skies and WestJet has scooped up Sunwing Airlines.

REVENUE RISING AT TRANSAT

Revenue increased by almost 18 percent, but overall profit declined for Transat in the first quarter, with the travel company citing the (now resolved) threat of strike by flight attendants, fierce competition, and supply chain challenges as factors contributing to a $61 million net loss. At the same time, record customer deposits for future travel (+14%) have been achieved.

PEARSON REGAINS TOP AIRPORT RANKING

Toronto Pearson has been named the “Best Airport over 40 million passengers in North America” for the sixth time in seven years by Airports Council International (ACI) – World, the global trade representative of the world’s airports. The airport regained the prestigious ranking in 2023 after achieving the honour for five consecutive years between 2017 and 2021, but missing in 2022.

PASSENGERS ON FLIGHT ‘BOUNCED OFF THE ROOF’

As officials investigate what caused a “strong shake” before a sudden plunge on a plane traveling between Australia and New Zealand, a passenger on Tuesday described a wild ride, with people without seatbelts thrown from their seats and some crashing into the plane’s ceiling.

NEW PORTER FLIGHTS: California here they come

It’s California here we come (again) as Porter Airlines adds seasonal roundtrip flights on two new non-stop routes between Montreal and Los Angeles and San Francisco International Airport (SFO), creating further connections from eastern Canada to US west coast this summer.

A STRONG START: Air demand soaring in 2024

The International Air Transport Association (IATA) says its data of global passenger demand for indicates a strong start for the year. Total demand, measured in revenue passenger kilometers (RPKs), was up 16.6% compared to the year previous, while total capacity was up 14.1%; and the load factor was 79.9% (+1.7%).

MISSING RECORDS: Boeing investigated over door blowout

The US the Department of Justice has launched a criminal investigation into the Boeing jetliner blowout that left a gaping hole on an Alaska Airlines plane this January. Citing documents and people familiar with the matter, the Wall Street Journal says investigators have contacted some passengers and crew – including pilots and flight attendants – who were on the Jan. 5 flight.

A TOUGH WEEK: United experiences four plane mishaps

Last week was a tough week for United Airlines, which experienced four separate incidents aboard its flights, including an emergency landing, lost tire, engine fire, and runway roll-off. No injuries were reported as a result of any of the incidents.

STILL MISSING – AFTER ALL THESE YEARS: The tragic, mysterious case of flight MH370

A decade ago on March 8, a Malaysia Airlines flight vanished without a trace, becoming one of aviation’s biggest mysteries. Investigators still do not know exactly what happened to the plane and its 239 passengers. But Malaysia’s government says it may renew the hunt for MH370 after an American marine robotics company that tried to find the plane in 2018 proposed a fresh search.

WHAT LYNX FAILURE SAYS ABOUT THE CANADIAN AIRLINE INDUSTRY

Lynx Air is the latest in a long line of low-cost airlines to fail in Canada. The airline ceased operations on Feb. 26, four days after announcing it had entered creditor protection on Feb. 22. This scenario is not novel in Canadian commercial aviation; Canada has had its fair share of discount carrier failings due to poor financial health.

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