Aviation

WESTJET, MECHANICS UNION AGREE TO TENTATIVE DEAL:  

A potential strike between WestJet and its mechanics union appears to have been avoided. A statement from the Calgary-based airline Sunday night says a tentative deal between it and the Aircraft Mechanics Fraternal Association has been agreed to. WestJet had issued a 72-hour lockout notice on Saturday to the union, saying it was response to AMFA announcing a strike vote.

WESTJET SCHEDULES COULD BE REDUCED: Issues 72-hour lockout notice to mechanics union

WestJet has issued a 72-hour lockout notice to the union representing its mechanics, and warns a work stoppage could happen as early as Tuesday. The Calgary-based airline says in a statement that the decision follows an announcement of a strike vote by the Aircraft Mechanics Fraternal Association, which represents approximately 670 aircraft maintenance engineers and skilled trade groups with the carrier.

SOUTHWEST WANTS LESS QUIRK, MORE CASH

Southwest Airlines is studying changes to its quirky boarding and seating policies as it searches for ways to raise more revenue. Airline officials say they are studying possible changes but won’t have anything to announce until September. That tease is leading to speculation about whether Southwest might ditch some longstanding traditions, including the practice of passengers picking their own seats only after they board a plane.

AIR CANADA SEES ‘STRONG SIGNALS’ ON BUSINESS TRAVEL

Canadians’ diminishing appetite for post-pandemic travel helped nudge Air Canada to an $81-million first quarter loss, though the company boosted passenger revenues by nearly 11 percent year over year in the quarter ended March 31. The airline also says it is seeing “very strong signals” on business travel on the horizon.

WESTJET HAS HIGH HOPES FOR HALIFAX, ATLANTIC CANADA

In visit to Halifax this week, WestJet Group CEO Alexis von Hoensbroech detailed the airline’s efforts and growth strategy in the region, including the resumption of transatlantic service, increased service to popular sun destinations in the winter, and enhanced east-to-west domestic air service to connect Canadians from coast-to-coast.

HOW IT WORKS: New Air Canada coach service connects Hamilton, K/W to YYZ

Air Canada has launched new – and free – motorcoach service connecting southern Ontario’s Hamilton-Wentworth and Kitchener/Waterloo Regions to Toronto Pearson International Airport, at the same time enabling customers to create a single itinerary when booking travel with Air Canada through YYZ.

AIR CANADA SUSPENDS NEW SEAT SELECTION FEE

Air Canada as pressed pause on a new seat selection fee a mere couple of days after it implemented the policy. For years, customers with economy fares have been able to change the seat automatically assigned to them at check-in free of charge. However, travel agents received notice from the company this month that lower-tier passengers who had not purchased a seat in advance would have to pay a fee to change their automatically designated spot, starting April 24.

TRANSAT FLIGHT DISPATCHERS THREATEN STRIKE

Another round of labour trouble is threatening to disrupt Air Transat, with the company’s 28 airline dispatchers in a position to strike, having voted for a strike mandate to protest what the union says is “disappointing progress” in labour talks. No Air Transat aircraft can depart without the approval of a flight plan by a flight dispatcher, though no strike date has been announced.

DUBAI REVIVES $35-BILLION PLAN TO MOVE AIRPORT, BUILD NEW CITY

Dubai International Airport, the world’s busiest for international travel, will move its operations to the city-state’s second, sprawling airfield in its southern desert reaches “within the next 10 years” in a project worth nearly US$35 billion, its ruler said Sunday. Sheikh Mohammed bin Rashid Al Maktoum’s announcement marks the latest chapter in the rebound of its long-haul carrier Emirates after the coronavirus pandemic grounded international travel.

PEARSON CATERER REACHES DEAL

Food service workers are returning to return to work at Pearson Airport after reaching a tentative agreement with airline caterer Gate Gourmet nearly two weeks after walking off the job, meaning travellers through Toronto may soon find a full menu option on flights once again.

DON’T SLOW THE FLOW: USTA warns against tempering tech at airports

Preventing passenger screening technology using automated face matching technology is misguided and dangerous and will only serve to undermine security and disgruntle travellers by creating longer customs line-ups and delays, the US Travel Association is warning.

WESTJET SCORING POINTS IN EDMONTON

Calling Alberta’s capital “the heart of our ambitious growth strategy,” WestJet’s chief executive told Edmonton’s business and community leaders Wednesday that the airline is intent on being the city’s top airline and cementing its “well-deserved position on the global stage, making it one of the most connected cities of its size in North America.”

U.S. GETS TOUGH WITH AIRLINES: Automatic fare refunds, more disclosure for consumers

The US government issued final rules Wednesday to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or cancelling a reservation. The Transportation Department said airlines will be required to provide automatic cash refunds within a few days for cancelled flights and “significant” delays, which it defines as three hours for domestic flights and six hours for international ones.

AGENTS PAY PRICE FOR SKIPLAGGING: And it’s unfair, says WTAAA

As airfares continue to surge, travellers are increasingly turn to “skiplagging” for more affordable options – a practice frowned upon by airlines. But it’s travel advisors who often pay the price, says the World Travel Agents Associations Alliance (WTAAA), which is urging airlines to stop penalizing agents when clients break the rules.

MORE AIR TRAFFIC CONTROLLERS IN THE PIPELINE

Flight simulator maker CAE Inc. says it has signed an agreement with Nav Canada to help train flight service specialists and air traffic controllers beginning this fall. In July, IATA called out air traffic control organizations in North America, which include Nav Canada, for staffing shortages that “continue to produce unacceptable delays and disruptions.”

FOUL BALL: FAA to probe baseball coach in cockpit during Toronto flight

US authorities are investigating after a video that surfaced on social media showing a man who appears to be Colorado Rockies hitting coach Hensley Meulens sitting in the pilot’s seat “at cruise altitude” while bound for Toronto. The Instagram post, which has been taken down, included a caption that said “the captain and the first officer” of a United Airlines charter flight had allowed the poster to sit in the cockpit during the flight from Denver.

GET USED TO IT: Annoying or flexible, airlines ‘love’ ancillary fees

Jay Sorensen flies both business class and economy. While the differences between the two have always been stark – priority boarding and free alcohol are decades-old features of first-class travel – lately the gulf seems to have widened, says the consulting firm president. Economy-class trips are defined by shrinking legroom, narrower cushion space, diminishing rewards for frequent fliers and, especially, the myriad fees that can pile up like thunderclouds as airlines increasingly offer top-up options on their tickets.

MORE ASIA WITH WESTJET VIA KOREAN AIR CODESHARE

WestJet guests will gain access to six additional cities across four Asian countries from Incheon International Airport (ICN) through an expansion of WestJet’s codeshare agreement with Korean Air, one of the world’s only 5-star airlines as awarded by Skytrax. The new service will begin on May 17, corresponding with the previously announced launch of seasonal service between YYC and ICN.

MADE IN CANADA: WestJet buys first sustainable fuel

WestJet reports that it has purchased the first Sustainable Aviation Fuel (SAF) supplied in Canada by Shell Aviation, marking another milestone in the company’s mission to achieve net-zero emissions by 2050, and signifying another step forward in making Canada’s aviation industry more sustainable.

EMIRATES APOLOGIES FOR DUBAI DISRUPTION

In an open letter to customers affected by the historic rain event in Dubai and the United Arab Emirates last week, Emirates Airlines president Sir Tim Clark apologized Saturday for disruptions to its service due to the weather and the carrier’s response, which he admitted was “far from perfect,” but which also gave a glimpse into the airlines’ “all hands on deck” response to providing thousands of passengers with rooms, meals, water and medical attention.

YVR VOTED BEST AIRPORT IN NORTH AMERICA: But Doha is best in the world

Vancouver International Airport (YVR) has been named Best Airport in North America at the prestigious Skytrax World Airport Awards in Frankfurt, Germany. Skytrax is recognized as the world’s premier international airport awards, with honours assessed according to votes cast by more than 13-million passengers worldwide.

AIR CANADA DROPS PUCK FOR PWHL FAN FLIGHT

Citing an ongoing commitment to gender equality, Air Canada has announced the first Professional Women’s Hockey League (PWHL) edition of its popular Fan Flight program, giving young fans a chance to attend a game during the upcoming PHWL Finals.

CATERERS STRIKE AT PEARSON, NO SNACKS FOR PAX

About 800 airline food service staff at Toronto’s Pearson airport went on strike Tuesday, leaving thousands of passengers without meals. Gate Gourmet employees voted 96 percent against an offer from the Swiss-owned travel catering company on Monday night, Teamsters Canada said.

LYNX BLAMES SABRE FOR REFUND WOES

Lynx Air says Sabre Corp. has “refused to assist” with passenger reimbursement for the now-defunct ultra-low-cost carrier, which ceased operations and filed for creditor protection in late February.

TRAVEL AND TRAFFIC DISRUPTED IN U.S. CITIES: Demonstrations cause chaos

Pro-Palestinian demonstrators blocked roadways in Illinois, California, New York and the Pacific Northwest on Monday, temporarily shutting down travel into some of America’s most heavily used airports, onto the Golden Gate and Brooklyn bridges and on a busy West Coast highway.

AIR CANADA CANCELS ISRAEL FLIGHTS

Less than a week after re-instating flights between Canada and Israel, Air Canada cancelled service due to the weekend’s missile and drone attack against the country by Iran. Air Canada stated on its website that operations to Tel Aviv were “paused” with flights cancelled on Sunday, Monday, and Tuesday. At press time, the carrier said the next scheduled flight is now Thursday, April 16.

SO MUCH FOR LOYALTY: American Airlines urged to reconsider punitive measures

Calling American Airlines’ decision to award loyalty points only to clients that book directly or through a small number of “preferred agencies a “punitive measure” against travel agencies that choose to use third-party booking platforms, the World Travel Agents Associations Alliance (WTAAA) warns the policy is “a threat to the travel agent ecosystem.”

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