American Airlines is testing a new technology at three airports across the US during the boarding process that aims to cut down on passengers who try to cut the line. The technology, which is being tested in Albuquerque, Tucson, and Washington (Reagan) alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.

“The new technology is designed to ensure customers receive the benefits of priority boarding with ease and helps improve the boarding experience by providing greater visibility into boarding progress for our team,” said American Airlines.

American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when travelling with a companion of higher status, the agent has a quick way to override the alert and accept the pass, the airline says.

Although the technology is just in a trial phase, the airline said it has been pleased with the results so far.

If you enjoyed or found this story useful, we’d appreciate if you would forward it to a colleague or friend who may also enjoy it. If, on the other hand, a friend shared it with you, welcome! You can get all the latest travel news and reviews from Travel Industry by simply clicking HERE.