Starting May 29, all Sunwing Vacations package customers will travel on board WestJet Airlines as the airline fully transitions its aircraft to its parent company’s fleet. The latest step in the integration of the companies coincides with the launch of Sunwing’s initial 2025 summer schedule. Here’s what travel advisors, and their clients, can expect.

For Sunwing Vacations package customers travelling from May 29 onwards, the following core changes to the customer journey will be in effect, in accordance with WestJet policies and ancillaries:

• Clients will be entitled to one free personal item and one free carry-on item
• An Early Booking Baggage Incentive for the first checked bag free of charge will be available to Sunwing Vacations clients who book a qualified vacation package by the first of the month, for travel at least two months following the booking deadline
• Checked bags are also available for purchase for last-minute bookings, starting from $35 per bag
• Clients can select Standard Economy or Exit Row seating starting from $15, with limited Extended Comfort seating available for an additional cost on select flight routes
• Ancillaries including baggage, seat selection and excursions will be available through Sunwing’s Manage My Booking up to 24 hours before departure
• WestJet reservation codes (required for flight check-in) will be available in Manage My Booking five days before departure
• Flight check-in will be available on WestJet.com or the WestJet App 24 hours before departure, or at the WestJet airport counter.

“Looking ahead, with the final Sunwing Airlines aircraft being integrated into WestJet’s fleet, all Sunwing Vacations package customers will travel on board WestJet flights effective May 29,” said Andrew Dawson, President of Sunwing Vacations Group. “This transition will enhance connectivity and enable us to service more clients across the country on a year-round basis, and we can’t wait for more travel advisors and clients, including in the province of Québec, to experience the benefits and value of an all inclusive Sunwing vacation this summer and beyond.”

Summer schedule

Sunwing will offer more than a dozen popular sun destinations with direct flights from six key Canadian gateways.

Included in the program will be Cancun, Los Cabos and Puerto Vallarta in Mexico; Punta Cana and Puerto Plata in the Dominican Republic; Montego Bay in Jamaica; Varadero in Cuba; the island of St. Maarten and more.

Key highlights for this summer season include:

• Daily flights from Toronto to Cancun, Cayo Coco, Montego Bay, Punta Cana and Varadero, four flights per week to Cayo Santa Maria, three flights per week to Holguin, two flights per week to Liberia in Costa Rica, plus weekly flights to Aruba, Freeport in Grand Bahama, Los Cabos and Puerto Plata
• Daily flights from Montreal to Cancun, Punta Cana and Varadero, four flights per week to Holguin, three flights per week to Montego Bay, plus regular flight options to Cayo Coco, Cayo Largo, Cayo Santa Maria and Cienfuegos in Cuba, Freeport in Grand Bahama, Puerto Plata, Rio Hato in Panama and St. Maarten
• Two flights per week from Québec City to Cancun and Punta Cana, plus weekly flights to Cayo Coco and Varadero
• Weekly flights from Vancouver and Calgary to Cancun, Los Cabos and Puerto Vallarta, plus weekly flights from Edmonton to Cancun.

“We’re thrilled to introduce our initial summer lineup featuring many of the popular sun destinations our advisors and mutual clients know and love, along with trending sun destinations including St. Maarten, Freeport and Panama,” said Dawson.

For more information and resources on the upcoming changes to the customer journey, including helpful resources and FAQs, advisors are encouraged to visit Sunwing’s Agent Portal at https://www.sunwingagents.ca/en/login

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