This week: TRAVELSAVERS CANADA is celebrating 25 years; and both Tauck and Oceania Cruises introduced enhanced version of the agent specialist/rewards programs.
TRAVELSAVERS Canada
TRAVELSAVERS Canada is marking its 25th anniversary with the organization now numbering 300 affiliates agencies in this country.
“This anniversary isn’t just about looking back, it’s about building on our momentum for the future,” said Jane Clementino, Sr. VP and GM, who joined TRAVELSAVERS Canada in 2022 and is presiding over an era of rapid growth.
“We’ve remained focused on empowering agencies for 25 years and our success story is really theirs. It’s the result of collaboration, innovation, and an unwavering commitment to growth,” she says.
These a comprehensive suite of programs to enhance agency operations, enhance client engagement, and advance professional development. Agencies have access to initiatives such as Travel Club, OnlineXpress, cruiseexpress, and The Affluent Traveler Collection, which collectively enable advisors to address diverse client needs while fostering business growth.
There is also the Breakaway program, which encourages independent contractors to start their own agencies and strengthen their independence, and an initiative to place and support ICs from other consortia at TRAVELSAVERS Canada agencies.
Tauck
Premium guided travel operator Tauck has made enhancements to its Advisor Rewards Program. Building on agent feedback, Tauck has streamlined the program to provide more flexibility and higher value: advisors can now redeem up to 100 points annually (equivalent to $20,000 in travel value) while earned points remain valid for two years instead of one.
Further, for the first time, advisors can combine points earned across multiple years, creating more opportunities to apply rewards toward Tauck journeys without the pressure of year-end expirations.
Together, says Tauck, these changes make it easier for advisors to enjoy Tauck experiences and bring that knowledge back to their clients.
Register for the program at Advisor Connect on Tauck.com.
Oceania Cruises
The newly updated and enhanced Oceania Insiders University (OIU), formerly Oceania Cruises University, is a free e-learning platform built for travel advisors, featuring a series of self-guided modules spotlighting key amenities and elements that set Oceania Cruises apart.
Offering three levels of coursework – Core, Bachelors and Masters – the purpose of the learning platform is to help deepen expertise and gain insights into the Oceania Cruises brand.
Sample modules include: The Finest Cuisine at Sea, Award-Winning Itineraries, Oceania Club Loyalty Program, and Building Group Business.
“Travel advisors are vital to both our business and our guests, and with this e-learning platform it ensures they excel at providing outstanding service,” said Brennan Quesnele, Sr. VP of Sales and Trade Marketing for North America. “We encourage any advisor to leverage the continuing education provided within Oceania Insiders University so that they can build brand confidence and reap the rewards of certification.”
The new streamlined modules empower advisors to expertly select the voyages that best fit guest preferences, leading to higher customer engagement and brand affinity. After completing all three levels and then making three bookings, advisors can earn up to $750 in gift card rewards.
Alongside the training modules available through Oceania Insiders University is the Oceania Cruises Travel Advisor Center. This invaluable trade tool features marketing brochures and materials, voyage calendars, a booking dashboard, details on how to locate the relevant Oceania Cruises sales team contact, and a wealth of other resources. For details, visit oceaniacruises.com/advisor.
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