The federal government says it is committed to a fully accessible and inclusive Canada for all its citizens and visitors, including ensuring that airline passengers with disabilities will have a “safe, dignified and reliable travel experience.”
If you’re like us, the first thing you do upon arrival at a hotel is connect.
The second thing, invariably is to wonder why it has to be so hard to so, due to complicated logins, and passwords that can be hard to track down and may have to be re-entered endlessly throughout one’s stay. Now, IHG Hotels & Resorts says it has a solution.
A marine conservation charity and Inuit hunters are praising cruise operators for agreeing to avoid a Nunavut waterway where thousands of narwhal migrate each summer.
American Airlines says it will appeal a court decision that would force the airline to break up its partnership with JetBlue Airways in the Northeast. American and JetBlue face a late-June deadline to end the agreement in which they coordinate flights and share revenue.
Quebec City rocked to Rendez-vous Canada last week, while in other round-up news, there was more tech trouble for Air Canada, BC assessed its COVID support, ACV unveiled its winter sun season, and the flip of the calendar to June marked the official start of hurricane season.
Air Canada experienced technical problems causing flight delays for the second time in a week yesterday. The airline advised travellers to check the status of their flights online amid delays caused by an IT issue. South of the border, Spirit Airlines experienced similar problems on Thursday.
An Austrian federal court said last week that the state can’t be held liable for a COVID-19 infection from an outbreak at an Alpine ski resort as the pandemic hit Europe in early 2020.
Hurricane season officially began June 1, and forecasters are predicting a “near-normal” season. But Mike Brennan, the new director at the National Hurricane Center in Miami, says there’s really nothing normal when it comes to hurricanes.
The US Coast Guard has suspended the search for a 35-year-old man who was reported missing from a Carnival cruise ship off of Florida’s Atlantic Coast. The agency said the man fell from the Carnival Magic about 300 km east of Jacksonville early Monday.
The American Museum of Natural History in New York has a new building, a sweeping piece of architecture designed to connect visitors with their place in the natural world.
MSC Cruises may still have only the third-largest cruise fleet in the world, but it keeps expanding in grand fashion. At a ceremony in France, the cruise division of MSC Group took delivery of its 22nd ship, MSC Euribia. It’s the final evolution of the line’s popular Meraviglia class and the second ship for MSC Cruises to be powered by Liquefied Natural Gas.
A trip down nostalgia road this week with the Sweet classic, “Ballroom Blitz.” For me it takes me back to CHUM sock hops in junior high (which always ended, I might add, with the conflicting slow dance nervousness/elation of “Stairway to Heaven.”)
Artificial intelligence (AI) is no stranger to the travel industry. Many travel companies¬¬ – including major airlines, hotels, and car rental companies – leverage AI in a variety of ways, enabling travellers and agents to quickly make changes to bookings, elevating experiences through personalized controls, and managing customer service inquiries. But has AI advanced so much that it can actually provide a perfect travel itinerary for one’s next trip? The short answer – it’s complicated.
Whether travelling by plane, train or automobile, Francophone travellers are struggling to access services in their language, Canada’s official languages commissioner says. And it’s an ongoing struggle that has gotten worse in the last decade, especially as people begin travelling again, says Raymond Theberge
After three years of construction and a cost of $300 million, the reimagined Nassau Cruise Port has opened its doors to cruisers, not only offering enhanced service for cruises to the Bahamas’ capital city, but ushering in a regeneration of the city’s downtown core.
Travel advisors continued to learn, expand, dine, discover, and, of course, sell, in this week’s round-up of Canada’s retail scene.
The Big Easy is enticing at any time of year, but summer is when New Orleans sizzles – and not just from the heat. This year, from June through August, over 20 hotels throughout New Orleans are offering travel advisor rates, which agents can supplement with a VIP pass to make the most of their visit to the Louisiana city.
New Zealand’s national airline is asking passengers to step on the scales before they board international flights. Air New Zealand says it wants to weigh 10,000 passengers during a monthlong survey so pilots can better know the weight and balance of their planes before takeoff.
Blue Diamond Resorts, the Caribbean’s fastest growing hotel company, continues as a favourite among discerning travel critics, wracking up a wealth of prestigious honours and nominations from top media recognizing the appeal of its guest experiences across several brands.
Calling the recent move by some US civil rights groups to issue a “travel advisory” for visitors to Florida a “stunt,” members of the state’s tourism trade are taking exception to the claim that the destination is “openly hostile toward African Americans, people of colour, and LGBTQ+ individuals.”
The pilots union at the country’s biggest airline is opening the gate to bargaining ahead of time – as early as this summer. Air Canada says its pilots group has triggered an option to launch negotiations around a new collective agreement a year early.
Just in time for the summer season, an increase in GO Transit services between Toronto and Niagara Falls has made it easier for visitors to get to the famous Falls, and popular nearby Niagara-on-the-Lake.
The 2023 series of Sandals and Beaches Resorts’ exclusive Canadian Masterclass online sessions continue in June and throughout the summer, designed to inform travel advisors on the all-inclusive chain’s latest developments – including the opening of its new Dunn’s River resort – while offering monthly prize trip opportunities for all attendees.
Lufthansa has signed a deal with the Italian government for a 41 percent minority share in the long-struggling ITA Airways, formerly Alitalia. Lufthansa will also have the option of buying the remaining shares at a later date. Once the deal is completed, ITA Airways would be Lufthansa Group’s fifth carrier.
A Carnival cruise ship that navigated rough seas off the South Carolina coast over the Memorial Day weekend “terrifying” passengers has resumed sailing on its next cruise, the cruise line says
Brian Keaulana is the quintessential Native Hawaiian waterman, well-known for his deep understanding of the ocean, gifted with surfing and lifeguarding skills passed down from his big-wave rider father. Now, as one of the islands’ standard-bearers of surfing, Keaulana wants to further boost the sport in his homeland by building an artificial wave pool – a splashy proposal that is making waves, particularly among some Native Hawaiians.
On a day when a toddler was shot in the head by a stray bullet while playing outside at daycare in Utah – just another day in the life of a country where gun violence has claimed nearly 17,000 lives in the first half of 2023 alone – the US Travel Association gamely tackled the issue of gun violence in America at last week’s IPW travel trade event in San Antonio.
A rocky start to the travel high season in Europe is fuelling fears of a repeat of last summer’s post-pandemic air travel chaos that unleashed delays, cancellations, and mountains of lost luggage from London to Sweden to Amsterdam.
With a lineup of key seasonal sun destinations throughout the Caribbean, Mexico, and Central America, Air Canada Vacations has unveiled its 2023/24 offerings aimed at early planners for the winter season.
Marriott International has launched a new incentive program that enable agents to earn Marriott Bonvoy points on every booking logged with up to 1,000 Marriott Bonvoy points available per room, per night that can be used to redeem points for travel.