SEEING STARS: Sandals celebrates top agents at 19th annual awards

Sandals Resorts celebrated its top travel advisors – including Canadians – at its recent STAR Awards in Saint Vincent and the Grenadines. It was the 19th annual convening of the resort chain’s top agents, held fittingly at Sandals’ newest resort, and included learning, team building, community engagement, celebration, and plenty of R&R under the Vincentian sun.

BLOCK READY FOR NEW ROLE AT TRAVEL LEADERS NETWORK

Travel Leaders Network reports that Roger Block will step down from his role as president at the end of the year but will remain with the organization as a Senior Advisor effective Jan. 1, 2025. Block has had a 45-year career in retail travel, with leadership positions at Travel Leaders Network, Carlson Wagonlit Travel and Travel Agent International, and has served in numerous capacities in the industry, including advisory boards and chairing the ASTA Board of Directors.

EVERYTHING MUST GO!: Lynx selling off life jackets, oxygen masks in bid to recoup losses

Lynx Air hopes to sell off everything from life jackets to oxygen masks as it tries to recoup a portion of the losses it suffered before filing for creditor protection earlier this year. In recent court filings, the defunct discount carrier said it has worked out deals with a pair of aviation companies abroad to sell plane parts and equipment ranging from seats to tires and transponders.

NO KIDDING: AA backs off blaming child over toilet cam

American Airlines has distanced itself from a court filing in which the carrier said a nine-year-old girl should have noticed there was a camera taped to the seat of an airplane lavatory. A former flight attendant is accused of luring girls to use the lavatory after taping his iPhone to the toilet seat.

RESILIENCE, RAPID GROWTH, (AND REGGAE): The Caribbean celebrates at ‘most important’ Marketplace

With a colourful Jamaican vibe and a reggae beat – not least at the Sandals closing night gala beach party – the Caribbean Hotel and Tourism Association (CHTA) held its 42nd annual Caribbean Travel Marketplace in Montego Bay last week, attracting approximately 1,200 international delegates from 25 countries (including many Canadians) to the region’s “most important” event, which proved to be the largest since 2007, and similarly the biggest in the region since the pandemic, eclipsing last year’s gathering in Barbados.

‘LOOKING A LITTLE SCARY’: Atlantic hurricane season officially arrives this week

Unprecedented ocean heat and a brewing La Nina has experts warning of an “ominous” Atlantic hurricane season – set to officially start June 1 – that will be one of the busiest on record. In its annual outlook, released late last week, the US National Oceanic and Atmospheric Administration predicted between 17 and 25 named storms will brew up this summer and fall, with eight to 13 achieving hurricane status and four to seven of them becoming major hurricanes.

VIA BOOSTS OTTAWA-TORONTO SERVICE

VIA Rail is enhancing service between Ottawa and Toronto with the introduction of several new departures. Starting today (May 27) a new 641 early-morning frequency will operate from Monday to Thursday, leaving Ottawa at 4:19 a.m. for arrival in Toronto at 8:48 a.m., with stops in Kingston, Belleville, Cobourg, and Port Hope.

SINGAPORE AIRLINES TIGHTENS SAFETY MEASURES AFTER TRAGIC TURBULENCE

Singapore Airlines (SQ) says it will halt meal services and get all cabin crew to buckle up when planes fly through turbulence as part of tighter cabin measures after one person died and dozens were injured on a flight from London last week. The airline said it has adopted a “more cautious approach to managing turbulence in-flight” after the Boeing 777 jet heading to Singapore hit extreme turbulence in the Irrawaddy basin, hurling people and items around the cabin.

TRAVEL PIONEER: David Collett, P. Lawson Travel

The Canadian travel industry is celebrating the life of an important early figure: David William Collett, who died recently at the age of 93. Collett was an executive at P. Lawson Travel and also served as Skal Toronto president in 1982. The following obituary, including remembrance service details, appeared in the Toronto Star on Saturday.

RECORDS SHATTERED FOR WEEKEND TRAVEL IN U.S.

A record was broken in the US ahead of the Memorial Day weekend for the number of airline travellers screened at airports across the country, the US Transportation Security Administration reported Saturday. That included the busiest day for the world’s busiest airport – Atlanta.

ROUND-UP: May 20-24, 2024

Last week was a busy week for WestJet, as the carrier delivered news on its fleet integration with Sunwing, called for a rethink of airport fees in Canada, introduced a new fare category, and launched flights to Korea; in other news last week, Britian hit a milestone for Canadian visitors; two Montreal airports went to court; Silversea welcomed a new ship; and Windstar fast-tracked commission payments to agents.

THE MAGIC MILLION: Canadian visits to Britain top million mark for first time

More Canadians are visiting Britain – and spending – than ever before, according to the latest official statistics highlighted by Britain’s national tourism agency, VisitBritain. Canada’s appetite for travel to Britain is surging with more than 1 million Canadian (1,003,000) visits in 2023, up 12% over 2022 and an increase of 15% since 2019, the year before the pandemic.

LESS IS BETTER: WestJet will introduce new no carry-on fare

WestJet Airlines has plans to soon introduce a new cheaper fare category that would be available to travellers willing to fly without a carry-on bag. CEO Alexis von Hoensbroech says the new fare category will be introduced within “a couple of weeks.”

THAT’S ENOUGH:  Virgin Voyages cracks down on predatory sales tactics

Virgin Voyages said it plans to crack down on predatory sales tactics being used by some of its ‘First Mate’ travel agent partners who are soliciting customers and offering misleading ‘discounts’ to boost their sales. North American sales VP John Diorio, said in an email to travel agent partners that this has become an ‘important and serious’ issue.

TRAVEL MORE VALUABLE THAN MATERIAL THINGS

Travellers are prioritizing leisure trips more than ever, and the overwhelming majority of them consider travel experiences to be more important than material possessions, according to a survey of the world’s most experienced travellers. More than a third of travellers (39%) responding to the 2024 Spring Global Rescue Traveller Sentiment and Safety Survey said travel is a higher priority today than it was pre-pandemic.

ISTANBUL AIRPORT EMBRACES PAWS-ITIVITY

Five new hires are selflessly roaming the halls of one of the world’s busiest transportation hubs, hoping to provide a paw-sitively stress-free travel experience for anxious passengers. Meet Istanbul Airport’s therapy dogs – always ready to offer support with snuggles, belly rubs and sloppy kisses.

SHOCKER ON THE RIVERS: Paddle-wheelers Bound for Scrap Heap

Can the big wheels keep on turning? A well-known fleet of paddle-wheelers that evoke the Proud Marys and Showboats that plied the rivers of early America face being cut up for scrap after a bankruptcy sale that has the cruise industry abuzz.

LISTENING IN: Boom boom boom boom

The Blues Brothers movie from 1980 is one of my favourite movies, not least for its stellar list of iconic musical guests – Aretha Franklin, Cab Calloway, James Brown, and Ray Charles amongst them. And, of course, blues great John Lee Hooker, whose appearance qualifies as more of a cameo than a performance.

ENOUGH ALREADY: Japanese town is building screen to block Mt. Fuji

A town in Japan has had enough of tourists. Fujikawaguchiko, which is known for a number of scenic photo spots that offer a near-perfect shot of Japan’s iconic Mount Fuji, has begun constructing a large black screen on a stretch of a sidewalk to block the view of the mountain. The reason: misbehaving foreign tourists.

PORTER EXPANDS PASS PROGRAM

Porter Airlines is expanding its Porter Pass program to reflect its growing North America network with new options making it simpler to customize, plan, and enjoy economy air travel. The pass gives frequent travellers on particular routes or within regions a simple and cost-effective way to purchase up to 100 flight credits at a set price, for travel over the course of one year.

WESTJET DELAYS INTEGRATION OF SUNWING AIRLINES

WestJet is pushing back its planned integration of Sunwing Airlines, which the Calgary-based carrier acquired last year. In an email, WestJet said it will weave the discount airline’s fleet into its own by April 27, 2025, six months after the integration date initially set for this October.

TREADRIGHT CHECKLIST: How to help plan sustainable travel

In recognizing the importance for travellers to travel sustainably, The Travel Corporation (TTC) family of brands (among them Trafalgar, Insight and Contiki) has introduced a downloadable checklist designed to help clients (and those who book them) become more responsible travellers, ultimately helping to protect and make a positive impact on the planet, its people, and wildlife.

CARMEN RIU READY TO RETIRE

Carmen Riu has decided to retire as co-CEO of Spanish-based RIU Hotels & Resorts. Nearly 70, she will depart before summer, leaving her executive and institutional representation roles at company, where she currently shares her position with her brother Luis Riu, who will now continue as the company’s sole CEO.

NOT SO FAST: Graceland foreclosure sale halted as Presley estate’s calls fraud

A judge on Wednesday said Elvis Presley’s estate could be successful in arguing that a company’s attempt to auction Graceland is fraudulent as he halted a foreclosure sale of the beloved Memphis tourist attraction. Shelby County Chancellor JoeDae Jenkins issued a temporary injunction against the proposed auction that had been scheduled for Thursday. The injunction keeps in place a previous restraining order issued after Presley’s granddaughter Riley Keough filed a lawsuit to fight off what she said was a fraudulent scheme.

NICOLE BURSEY EXPLAINS: How Transat’s EBB can help agents’ bottom line

Transat’s newly launched Early Booking Bonus (EBB) is key opportunity that offers a wealth of advantages for both travel agents and vacationers. Transat Commercial Director Nicole Bursey explains why the promotion is not just a sales event but a strategic opportunity that significantly impacts annual revenue streams for travel agencies.

BERMUDAIR KICKS OFF CANADA SERVICE

BermudAir launched service to Canada with its inaugural flight to Toronto Pearson last week (May 17) and will follow this week with Halifax service (May 25). The nation’s flagship airline will provide direct year-round service to YYZ three times a week – Tuesday, Friday, and Sunday – with a flight time of two and a half hours, and weekly YHZ flights on Saturdays.

8 OF THE BEST RESORTS IN TRANSAT’S EBB SALE

Are you looking to recommend the perfect all-inclusive family resort for your clients’ next South vacations? Mexico, the Dominican Republic, Costa Rica, Cuba, Jamaica, and even underrated Panama and Colombia are home to resorts that are ideal for families, ensuring a holiday packed with sun, fun, and cherished memories.

VIA RAIL ON TRACK FOR RECORD RIDERSHIP

Via Rail notched a big jump in ridership last year, continuing a three-year trend ahead of an expected record number of customers in 2024. In its annual report last week, the Crown corporation said some 4.1 million passengers hopped aboard its trains in 2023, a one-quarter jump from the year before. The higher demand boosted revenues by 29 percent to $430.7 million.

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