If you’re like us, the first thing you do upon arrival at a hotel is connect.
The second thing, invariably is to wonder why it has to be so hard to so, due to complicated logins, and passwords that can be hard to track down and may have to be re-entered endlessly throughout one’s stay. Now, IHG Hotels & Resorts says it has a solution.
The hotel giant, which has more than 5,000 properties worldwide, has introduced
a new feature of its IHG One Rewards mobile app that will automatically connect IHG One Rewards members to Wi-Fi on either their iOS and Android devices.
Hailed as a first-of-its-kind innovation available at scale in hotels, IHG Wi-Fi Auto Connect is available through the newly redesigned IHG app and is enabled by and IHG’s proprietary internet solution, IHG One Rewards Wi-Fi.
With this new solution, guests who opt-in via their mobile devices will join the internet upon entering a hotel without having to worry about separate login codes or passwords, saving time, and enjoying a better user experience, says IHG, which says it registers more than 5.3 million monthly Wi-Fi logins.
A one-time set-up is required via the app where member users can enable auto connection via settings. The functionality empowers guests visiting a hotel for an overnight stay, or simply for meetings or dining at a restaurant in a hotel.
“We know that our guests expect seamless instant connectivity and convenience, especially when it comes to Wi-Fi. At IHG, we are constantly looking for ways to enhance the guest experience, and IHG Wi-Fi Auto Connect is just one example of how we’re doing that,” says IHG Hotels & Resorts Sr. VP Brian McGuinness.
In addition to the improved Wi-Fi experience, the app has new enhancements designed for speed and convenience, including a new lock screen widget feature on iOS. Widgets allow guests to see their points balance and upcoming stays from the lock screen of their device, and to quickly launch the app. The app has also recently launched booking features allowing guests to select room enhancements during booking, including rooms with specific views or more space.
To app can be downloaded at Apple App of Google Play stores.