Last Sunday a British Airways flight ran into a catering issue when it was discovered that the catering carts were ‘not properly chilled’ making the planned in-flight meal unusable on BA252 from Turks and Caicos to London. When the plane made a scheduled stop in Nassau, the crew went into the terminal to buy KFC chicken buckets and distributed pieces to passengers in economy and business class.

The flight was an hour late taking off after staff made the large takeaway order and the passengers had a further eight hours and 20 minutes of flying time and some were not happy.

One social media user branded the incident an ‘absolute disgrace’, but others were more understanding saying the airline did not want to risk getting the whole flight sick.

“I think BA did the best they could, given the circumstances,” one user wrote.

Passengers were also reportedly offered refreshment vouchers in London to compensate for the disruption to usual service standards.

A BA spokesman, with typical British wit said, “Our teams sprung into action and made sure our customers had something to eat.

“We apologise to customers that their full meal service was not available and we had to wing it on this occasion. We’re sorry if we ruffled any feathers.”