The Travel Agent Next Door has undergone a restructuring designed to position the host agency for continued growth in the next decade, following its 10th anniversary this year. Well-known travel industry executive Jeff Element will become Chief Operating Officer, based in Toronto, overseeing Marketing & Training, Finance, Support & Operations.
Air Greenland and Canadian North are teaming up to offer direct flights every Wednesday between Nuuk and Iqaluit starting June 26. Air Greenland will be operating the once-weekly flight on its Dash 8 aircraft with Canadian North providing flights on its Boeing 737 aircraft for passengers from Montreal, Ottawa, and Kuujjuaq to meet up with the flight heading to Nuuk.
Goway GroupsOnly is growing the team with the addition of Elana Gindel as Group Sales & Reservations Manager. Based in Toronto, she will lead Goway GroupsOnly’s Europe and South Pacific teams and help grow the market in these foundational destinations for the tour company.
Guests of all ages will be able to soar with dragons in a colourful world filled with Viking adventures in “How to Train Your Dragon – Isle of Berk,” one of the five worlds that will comprise the new Universal Epic Universe theme park opening in Orlando in 2025.
Chris Thompson has seen a lot during his 41 years in travel – wars, terrorist attacks, a once-in-a-generation depression, and – worst of all – a pandemic that shook the foundations of the travel industry, each in their own way resulting in profound changes in the way people see – and want to see – the world. And how they get there. But one thing the outgoing president and CEO of Brand USA knows hasn’t changed: the power of travel to transform lives, and how it might just save the world we live in.
With recent events raising questions about the state of competition in the airline industry in Canada, the Competition Bureau says it is seeking feedback from Canadians as it prepares to launch a market study of competition in domestic air passenger services in the country.
Expedia TAAP (Travel Agent Affiliate Program) has announced the expansion of its reward program into Canada. Following its launch in the US in 2022, the program incentivizes travel advisors with redeemable points for booking travel through the Expedia TAAP platform. Travel advisors who sign up for TAAP Rewards will be able to earn rewards points on eligible bookings, which they can then redeem for gift cards from a variety of popular retailers, including Amazon, H&M and Starbucks.
Sandals Resorts celebrated its top travel advisors – including Canadians – at its recent STAR Awards in Saint Vincent and the Grenadines. It was the 19th annual convening of the resort chain’s top agents, held fittingly at Sandals’ newest resort, and included learning, team building, community engagement, celebration, and plenty of R&R under the Vincentian sun.
Travel Leaders Network reports that Roger Block will step down from his role as president at the end of the year but will remain with the organization as a Senior Advisor effective Jan. 1, 2025. Block has had a 45-year career in retail travel, with leadership positions at Travel Leaders Network, Carlson Wagonlit Travel and Travel Agent International, and has served in numerous capacities in the industry, including advisory boards and chairing the ASTA Board of Directors.
Lynx Air hopes to sell off everything from life jackets to oxygen masks as it tries to recoup a portion of the losses it suffered before filing for creditor protection earlier this year. In recent court filings, the defunct discount carrier said it has worked out deals with a pair of aviation companies abroad to sell plane parts and equipment ranging from seats to tires and transponders.
American Airlines has distanced itself from a court filing in which the carrier said a nine-year-old girl should have noticed there was a camera taped to the seat of an airplane lavatory. A former flight attendant is accused of luring girls to use the lavatory after taping his iPhone to the toilet seat.
With a colourful Jamaican vibe and a reggae beat – not least at the Sandals closing night gala beach party – the Caribbean Hotel and Tourism Association (CHTA) held its 42nd annual Caribbean Travel Marketplace in Montego Bay last week, attracting approximately 1,200 international delegates from 25 countries (including many Canadians) to the region’s “most important” event, which proved to be the largest since 2007, and similarly the biggest in the region since the pandemic, eclipsing last year’s gathering in Barbados.
Unprecedented ocean heat and a brewing La Nina has experts warning of an “ominous” Atlantic hurricane season – set to officially start June 1 – that will be one of the busiest on record. In its annual outlook, released late last week, the US National Oceanic and Atmospheric Administration predicted between 17 and 25 named storms will brew up this summer and fall, with eight to 13 achieving hurricane status and four to seven of them becoming major hurricanes.
VIA Rail is enhancing service between Ottawa and Toronto with the introduction of several new departures. Starting today (May 27) a new 641 early-morning frequency will operate from Monday to Thursday, leaving Ottawa at 4:19 a.m. for arrival in Toronto at 8:48 a.m., with stops in Kingston, Belleville, Cobourg, and Port Hope.
Singapore Airlines (SQ) says it will halt meal services and get all cabin crew to buckle up when planes fly through turbulence as part of tighter cabin measures after one person died and dozens were injured on a flight from London last week. The airline said it has adopted a “more cautious approach to managing turbulence in-flight” after the Boeing 777 jet heading to Singapore hit extreme turbulence in the Irrawaddy basin, hurling people and items around the cabin.
A record was broken in the US ahead of the Memorial Day weekend for the number of airline travellers screened at airports across the country, the US Transportation Security Administration reported Saturday. That included the busiest day for the world’s busiest airport – Atlanta.
Last week was a busy week for WestJet, as the carrier delivered news on its fleet integration with Sunwing, called for a rethink of airport fees in Canada, introduced a new fare category, and launched flights to Korea; in other news last week, Britian hit a milestone for Canadian visitors; two Montreal airports went to court; Silversea welcomed a new ship; and Windstar fast-tracked commission payments to agents.
More Canadians are visiting Britain – and spending – than ever before, according to the latest official statistics highlighted by Britain’s national tourism agency, VisitBritain. Canada’s appetite for travel to Britain is surging with more than 1 million Canadian (1,003,000) visits in 2023, up 12% over 2022 and an increase of 15% since 2019, the year before the pandemic.
WestJet Airlines has plans to soon introduce a new cheaper fare category that would be available to travellers willing to fly without a carry-on bag. CEO Alexis von Hoensbroech says the new fare category will be introduced within “a couple of weeks.”
Virgin Voyages said it plans to crack down on predatory sales tactics being used by some of its ‘First Mate’ travel agent partners who are soliciting customers and offering misleading ‘discounts’ to boost their sales. North American sales VP John Diorio, said in an email to travel agent partners that this has become an ‘important and serious’ issue.
Travellers are prioritizing leisure trips more than ever, and the overwhelming majority of them consider travel experiences to be more important than material possessions, according to a survey of the world’s most experienced travellers. More than a third of travellers (39%) responding to the 2024 Spring Global Rescue Traveller Sentiment and Safety Survey said travel is a higher priority today than it was pre-pandemic.
Five new hires are selflessly roaming the halls of one of the world’s busiest transportation hubs, hoping to provide a paw-sitively stress-free travel experience for anxious passengers. Meet Istanbul Airport’s therapy dogs – always ready to offer support with snuggles, belly rubs and sloppy kisses.
The WestJet Group has released ‘Soaring Together’ its first progress report highlighting the airline’s accomplishments across Canada since the launch of its growth strategy nearly two years ago.
A town in Japan has had enough of tourists. Fujikawaguchiko, which is known for a number of scenic photo spots that offer a near-perfect shot of Japan’s iconic Mount Fuji, has begun constructing a large black screen on a stretch of a sidewalk to block the view of the mountain. The reason: misbehaving foreign tourists.
Porter Airlines is expanding its Porter Pass program to reflect its growing North America network with new options making it simpler to customize, plan, and enjoy economy air travel. The pass gives frequent travellers on particular routes or within regions a simple and cost-effective way to purchase up to 100 flight credits at a set price, for travel over the course of one year.
WestJet is pushing back its planned integration of Sunwing Airlines, which the Calgary-based carrier acquired last year. In an email, WestJet said it will weave the discount airline’s fleet into its own by April 27, 2025, six months after the integration date initially set for this October.
In recognizing the importance for travellers to travel sustainably, The Travel Corporation (TTC) family of brands (among them Trafalgar, Insight and Contiki) has introduced a downloadable checklist designed to help clients (and those who book them) become more responsible travellers, ultimately helping to protect and make a positive impact on the planet, its people, and wildlife.
Carmen Riu has decided to retire as co-CEO of Spanish-based RIU Hotels & Resorts. Nearly 70, she will depart before summer, leaving her executive and institutional representation roles at company, where she currently shares her position with her brother Luis Riu, who will now continue as the company’s sole CEO.
A judge on Wednesday said Elvis Presley’s estate could be successful in arguing that a company’s attempt to auction Graceland is fraudulent as he halted a foreclosure sale of the beloved Memphis tourist attraction. Shelby County Chancellor JoeDae Jenkins issued a temporary injunction against the proposed auction that had been scheduled for Thursday. The injunction keeps in place a previous restraining order issued after Presley’s granddaughter Riley Keough filed a lawsuit to fight off what she said was a fraudulent scheme.
A Singapore Airlines flight hit severe turbulence over the Indian Ocean and descended 6,000 feet (around 1,800 meters) in a span of about three minutes, the carrier said Tuesday, leaving a British man dead and more than two dozen other passengers injured.