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FLYING HIGH ON LAND, AIR AND SEA: A Four Seasons future snapshot

Four Seasons opened its first hotel in 1961 in Toronto, and since that time has become a global leader in luxury hospitality and branded residential, currently operating 133 hotels and resorts and 55 residential properties in major city centres and resort destinations in 47 countries. And there are more than 60 projects under planning or in development.

MSC CRUISES SET FOR SUMMER IN EUROPE, CARIBBEAN

MSC Cruises is set for summer with a host of Mediterranean itineraries featuring both beaches and cityscapes; northern exposure in Iceland and the Norwegian fjords, and a first look at MSC World America, as she sails her inaugural summer season in the Caribbean.

EMMA IN GERMANY: Meet the new face of German tourism

The German National Tourist Board’s (GNTB) inaugural AI influencer project utilizes artificial intelligence to promote Germany as a travel destination on an international scale. With the launch of ‘Emma’ – an AI-generated influencer – the GNTB has created an interactive brand ambassador designed to virtually inspire potential travellers to visit the European country.

A FIGHT FOR THE FUTURE: Industry issues call to action on tariffs

Canada’s travel and industry isn’t taking US tariffs (and the economic damage they cause) lying down. “These new developments have the potential to significantly disrupt both inbound and outbound travel, with implications on tourism businesses, travellers, and the local economy,” summed up The Tourism Industry Association of Ontario (TIAO) President and CEO, Andrew Siegwart.

BORDER SECURTIY AT RISK, CBSA UNION WARNS

The federal union that represents Canada’s front-line customs and immigration officers says it’s worried about staffing levels at the Canada Border Services Agency as the country responds to US President Donald Trump’s tariff threats.

‘ALL THEY DO IS BRING CHAOS’: Florida cities brace for Spring Break

Miami Beach officials have announced they are bringing back enhanced security measures for practically the entire month of March, including parking restrictions and increased fees for non-residents. The new rules were introduced last year after three consecutive years of spring break violence

RETAIL ROUND-UP: Agent news, fams & incentives

This week: News from The Travel Agent Next Door, Trevello Canada, Direct Travel and Virtuoso; ACTA is planning town hall events next week; plus, incentives from Intrepid Travel and New York City.

WATERPARK WILL SPARK MONTREAL TOURISM

Plans for major recreational tourism project in Mirabel, Que, have been unveiled with expectations that the first phase of the multifunctional complex will open in 2028. The $175-200 million entertainment hub, featuring a world-class indoor water park, will be located about an hour from Montreal, and is expected to become a major economic and tourism driver for the region and Greater Montreal, say city officials.

ITB BERLIN OPENS WITH OPTIMISM

Just one year shy of 60 years old, the world’s largest travel trade show kicked off today (Tuesday) at ITB Berlin 2025 amidst discernible industry optimism about the future. According to the latest World Travel Monitor findings of IPK International, global outbound travel in 2024 increased by 13%, regaining the pre-pandemic levels of 2019.

SUNWING BACK ON TRACK: Resumes regular operations

Sunwing reported late last week that it has resumed regular operations following the severe disruptions it suffered due to major snowstorms earlier in February. The carrier further issued claims information for passengers who were affected by the extreme weather events.

NASSAU-PARADISE ISLAND: Following in the footsteps of James Bond

Sixty years after the fourth James Bond movie was filmed in The Bahamas, some evidence of “Thunderball” still remains for fans to discover. Sean Connery was so enamoured with Nassau-Paradise Island (NPI) after the shoot that he bought a villa in an exclusive gated community at the western end of New Providence.

CANADA’S FIRST HARD ROCK HOTEL READY TO ROLL

Canada’s first Hard Rock hotel is ready to roll, opening reservations for June 1. Located within 100 Kellogg Lane, Hard Rock Hotel London, Ontario, is part of Canada’s largest indoor entertainment complex, including The Factory, and sits in the heart the city’s vibrant Old East Village.

CHRISTABEL SUNDRAM TO LEAD NEW HUNTINGTON CRUISE DIVISION

Huntington Travel Group has launched a cruise product line and named industry veteran Christabel Sundram as cruise product manager to lead the division. The company says its new product offering expansion marks a significant milestone in its commitment to providing comprehensive travel products.  

TRAVEL’S NEXT BIG TRENDS

From food to film, events to star-gazing, and social media to AI, clients’ travel choices continue to be shaped by a wide range of – and sometimes new or nontraditional – influences. A new study by the Trip.com Group asked thousands of its users what’s fuelling their travel ambitions, both now and for the future.

A GAG ORDER ON PASSENGER COMPLAINTS?

The Canadian Transportation Agency (CTA) is putting forward an amendment that would allow it to fine airline customers who breach confidentiality regarding complaints they file with the regulator – and passenger rights advocates are not amused.

CATSA TESTS NEW, FASTER SCREENING LINE

The Canadian Air Transport Security Authority (CATSA) is trialling a new customized screening line, designed so that airports with limited space can employ advanced technology and equipment while speeding passenger checks. Québec City Jean Lesage International Airport (YQB) is the first airport in Canada to trial the new line.

INTREPID BOOSTS AGENT DISCOUNT PROGRAM

Intrepid Travel has overhauled its agent discount program, offering more savings and greater flexibility to encourage agents to discover the company’s small-group adventures. In what it calls “a commitment to empowering the travel agent community,” the vast majority of Intrepid trips are now 50% off for agents – no matter the trip length or how far in advance the booking is made.

‘OVER THE TOP’ RESORT OPENING IN ORLANDO

An expansive new resort destination opens today in Orlando. Encompassing 32 hectares on International Drive near Universal Orlando and the convention centre, Villatel Orlando Resort will offer two distinct ways to stay: The Villas and the nation’s first Apartments by Marriott Bonvoy Resort. There will also be a full-scale water park.

ROUND-UP: Feb. 24-28, 2025

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

A REWARDING EXPERIENCE: WestJet overhauls loyalty program

WestJet has announced what it is calling “the most significant improvement to WestJet Rewards in the program’s 15-year history” with changes – set to take effect April 30 – designed to make it easier for members to earn, redeem and achieve status.

THE TIME – AND PRICE – IS RIGHT FOR CANADA

With an increasing number of Canadians considering holidaying at home this summer due to a depleted dollar and negative sentiment towards the US, Adventure Canada says it is giving Canadian residents the option to receive expedition pricing in Canadian dollars, rather than the industry standard USD.

FEARS AS MUSK MOVES TO ‘FIX’ US AIR TRAFFIC CONTROL

A satellite company owned by Elon Musk has the inside track to potentially take over a large federal contract to modernize the US’s air traffic communications system. Equipment from Musk’s Starlink has been installed in Federal Aviation Administration facilities as a prelude to a takeover of a $2 billion contract held by Verizon, according to government employees, contractors and people familiar with the work.

SAFETY IN THE SPOTLIGHT: But how often do aviation accidents actually occur?

A number of recent airline incidents – including a Delta Air Lines plane flipping completely upside down while landing at Toronto Pearson on Feb. 17 – has put the safety of the global airline industry in the spotlight. But how often do aircraft actually have accidents, whether in the sky, or on the ground?

WHO NEEDS A TRAVEL AGENT?: Gen-Zedders do 

New research from Contiki has zeroed in on the travel preferences of the Gen Z generation, which, amongst other revelations, suggests that the current age 12 to 27 cohort prefers travel advisors to book their trips.

CANADIAN AMONG FIRST TOURISTS TO NORTH KOREA IN FIVE YEARS

A small group of foreign tourists has visited North Korea in the past week, making them the first international travellers to enter the country in five years except for a group of Russian tourists who went to the North last year.

WELCOME BACK: Turks and Caicos re-establishes presence in Canada

Once coveted as a Canadian province (how does that feel now?), Turks and Caicos bears no ill will. Quite the opposite in fact, as Canada rates as the Caribbean islands’ second largest market after this country’s current would-be colonizers, the US.

HISTORIC CRUISE LINER SET TO SWIM WITH THE FISHES

The historic, aging ocean liner that a Florida county plans to turn into the world’s largest artificial reef departed from south Philadelphia’s Delaware River waterfront last week, marking the opening segment of its final voyage.

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