News

AMEX GBT COMPLETE ACQUISTION OF CWT

American Express Global Business Travel has announced that it has completed its US$540-million acquisition of global business travel and meetings solutions provider CWT. With the close of the acquisition, Amex GBT welcomes CWT’s customers and employees to its software solutions and services for travel, expense, meetings and events.

NATHALIE BOMBARDIER JOINS TRAVELBRANDS

TravelBrands has named Nathalie Bombardier as its new Business Development Manager for Québec. In her role, she will focus on supporting travel agents in Rive-Sud, West Montreal, Downtown Montreal, Estrie, Abitibi, and Gatineau regions.

AIRFARE SUBSIDY TO HELP LABRADOR RESIDENTS

Newfoundland and Labrador’s government has announced an “Air Access Pilot Program” that allows people of Labrador and parts of the Great Northern Peninsula to access a subsidy to help lower the soaring cost of air travel in the province.

CANADIANS NOT SHUFFLING OFF TO BUFFALO: US travel downturn forecast to continue

For a few hopeful weeks this summer, a bright billboard on the major highway linking Toronto to New York greeted Canadian drivers with a simple message: “Buffalo Loves Canada.” The marketing campaign, which included a $500 gift card giveaway, was meant to show Buffalo’s northern neighbours they were welcome, wanted and missed.

PAT DINEEN: Remembering a rare elite everyman

By Michael Baginski/   I first met Canadian travel industry legend Pat Dineen on a press trip to Greece in the early 1990s. We got to know each other sipping ouzo in a harbour café in a postcard-perfect Greek fishing village, moon overhead, the strains of bouzouki in the air, and Pat was talking about… sumo.

HERE COMES THE SUN: ACV launches new digital brochure

With its annual cross-country “Dream Makers” tour hitting the road this week – starting in Halifax on Wednesday – Air Canada Vacations has released its 2025/26 Digital Sun Brochure for a fourth consecutive year, featuring more hotels, more destinations, and more cruise options than ever before.

JODINE CLEMENT TAKES NEW ROLE AT TTC TOUR BRANDS

Citing a continued investment in Canada and commitment to the travel advisor community, TTC Tour Brands has promoted Jodine Clement to Director of Sales, Canada. In her new role, Clement will oversee national sales strategies, strengthen partnerships with travel advisors and continue building on the company’s growth in the Canadian market.

SPIRIT FILES FOR BANKRUPTCY AGAIN BUT VOWS TO KEEP FLYING

Budget carrier Spirit Airlines said Friday that it has filed for fresh bankruptcy protection months after emerging from a Chapter 11 reorganization. The ultra low-cost airline said it plans to keep flying as usual during the restructuring process, meaning passengers can still book trips and use their tickets, credits and loyalty points. Employees and contractors will also continue to get paid, the company said.

ROUND-UP: Aug. 25-29, 2025

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

US FLIGHT ATTENDANTS FED UP TOO: But why they are unlikely, or unable, to strike

At the end of work trips, Nathan Miller goes home to a makeshift bedroom in his parents’ house in Virginia. The 29-year-old flight attendant is part of a PSA Airlines crew based in Philadelphia, but he can’t afford to live there. Miller says he makes about US$24,000 a year staffing multiple flights a day as a full-time attendant for the American Airlines subsidiary.

WESTJET, COPA AIRLINE SIGN INTERLINE AGREEMENT

WestJet and Copa Airlines have announced an interline agreement that will significantly enhance connectivity across both carriers’ networks. The agreement allows WestJet guests to seamlessly travel beyond its newly announced destination, Panama City, with access to 37 Copa Airlines destinations across Central and South America. Additionally, Copa guests travelling north will gain access to WestJet’s extensive North American network.

DUST IN THE WIND: Phoenix walloped by massive storm

A powerful dust storm roared through the Phoenix area earlier this week with a wall of dust towering hundreds metre high dwarfing the city’s neighbourhoods. Called a haboob, the wind-driven phenomenon blackened skies and knocked out electricity for 15,000 customers late Monday afternoon.

IT’S A DOG’S LIFE: Helsinki unveils sightseeing tour for man’s best friend

With more than 1,000 dogs in attendance, Finland’s capital, Helsinki, launched what is believed to be the world’s first sightseeing route designed especially for man’s best friend earlier this month. The “Doggy Route to Happiness” featured a canine-sized stick-built tribute to the world-famous Sibelius Monument, “a pup-up” dog café, a dedicated dog island, and even special advertising aimed at four-legged viewers.

STRUGGLE NOT OVER: Air Canada flight attendants deliver message to pax

As Air Canada flight attendants begin voting this week on whether to accept a settlement offer from the airline, the workers union has issued a message to passengers and the public at large, expressing gratitude and forbearance, but also showing the ongoing frustration that ultimately resulted in a strike action from Aug. 16 to 19, and which may influence the result of the vote.

CANADA COMPASS: Icy Parks Canada initiative helps visitors monitor glacier

When you take a photo of yourself, that’s a selfie. When you take a cool photo of a glacier, that’s an “Icy,” says Parks Canada, which has launched a community science program dubbed the Icy Initiative that allows park visitors to help scientists monitor glacier change over time simply by taking and submitting photos in two national and three provincial parks across the country.

NEW YORK CONSIDERS ENDING POPULAR TOURIST ACTIVITY

For more than 150 years, horse-drawn carriages have been trotting through Manhattan’s Central Park, weathering the arrival of the automobile, years of criticism from animal rights activists and even a mayoral administration that vowed to ban the tourist activity. But now the influential nonprofit that manages the 341-hectare park – and has previously stayed out of the debate – has now thrown its support behind a proposal to wind down the industry as early as next summer.

HOTEL HAPPENINGS: Rosewood readying for Maldives

Rosewood Hotels & Resorts, which manages 30 one-of-a-kind luxury hotels, resorts, and residences in 18 countries, is preparing to add the Maldives – a destination the company calls “a preeminent tropical paradise” – to its roster.

WHAT HAPPENS IF FLIGHT ATTENDANTS DON’T RATIFY DEAL?

With an online petition – and some chirping on social media – of nearly half (4,800) of Air Canada’s 10,000 flight attendants expressing dissatisfaction over the airline’s wage offer, union members begin voting today (Aug. 27) on a new tentative agreement.

GOWAY ADVISORY BOARD IS NO GAME

By Michael Baginski/   It was only natural that Goway would convene the inaugural gathering of its recently constituted Travel Advisory Board on one of the travel company’s most important days of the year: its annual exhibition cricket match gala with Air New Zealand at the Toronto Cricket Club.

RETAIL ROUND-UP: Agent news, fams & incentives

This week: Virtuoso recognized its top cruise partners this month at Virtuoso Travel Week, while First in Service scored its own award. Also, Travel CUTS is planning a big reunion for staff and former staff in Toronto.

TICO ANNOUNCES AGM DETAILS

The Travel Industry Council of Ontario has announced details for its upcoming annual general meeting on Sept. 25 at 5 p.m. All TICO registrants and members of the public are invited to attend the virtual event, however only members in good standing are entitled to vote at the meeting. 

PROGRESS AND PERIL: Syria’s long road back to tourism

As Syria’s world leaders continue to reestablish relations with the country’s new government after the end of 14 years of civil war, and a new US$4 billion airport expansion is in the works, experts are returning to the nation’s war-ravaged heritage sites, hoping to lay the groundwork for restoring them and reviving tourism to a country that had always been renowned as one of the most amazing places to visit in the Middle East.

GET IN LINE: Air Canada strike complainants can expect lengthy wait

Air Canada customers looking to lodge a complaint with the regulator over their experience during the flight attendants’ strike should prepare for a wait. The Canadian Transportation Agency says its backlog of air travel complaints stood at about 85,000 as of Aug. 14, two days before the strike started. 

WESTJET WINGING IT TO PUERTO ESCONDIDO

WestJet is adding Puerto Escondido to its route map for the first time, providing seasonal access for travellers between Calgary and the Pacific coast surf town in Oaxaca, Mexico. Beginning Dec. 12, the route will operate once per week throughout the winter travel season.

PAINTING THE TOWN RED: Spain’s messy, amazing Tomatina festival

Thousands of people are painting a town red with tomato pulp today (Aug. 26), flinging the fruit at one another in the 80th anniversary of Spain’s famous “Tomatina” tomato street fight. The hourlong event – and official tourist attraction – brings 120 tons of overripe tomatoes to the eastern town of Buñol, where tarp-covered buildings flank a crowd of up to 22,000 participants awaiting their ammo.

CANADA COMPASS: A century of flight in Grande Prairie

The Grande Prairie Airport – whose history spans nearly 100 years – has acted as a hub connecting not only the Peace region of Alberta but the north to the world. Its history is being explored on a set of wall panels just before the security gate in the main terminal. 

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