News

CROSS-BORDER TRAFFIC POSTS RARE MILESTONE

Canadians might be shunning trips to the U.S. as the tariff war trundles along, but Americans are still heading north, so much so that July marked a milestone. Statistics Canada said Tuesday that more U.S. residents came to Canada that month than Canadian residents returned from the U.S. It’s a feat that’s only happened one other time in roughly the last two decades, if you exclude the COVID-19 pandemic outliers of August and September 2021.

CANADA MAKES KEY PALESTINE UPDATE – BUT STILL DON’T GO

After it formal recognition of the Palestinian state this week, Canada has updated it’s travel advisory for “Israel and Palestine,” though still warning visitors to avoid non-essential travel to the former and “all travel” to the latter.

RUSSIA FEARS AS DRONE FLYOVER SPOOKS COPENHAGEN AIRPORT

Several unidentified drones shut down airspace over Copenhagen Airport on Monday night, prompting concerns that Russia could be behind the flyover above Scandinavia’s largest airport. There was no indication that the operators of two to three drones intended to cause harm to anyone, police said, and the drones disappeared after several hours. But the incident caused a major disruption to air traffic in and out of the airport.

SEEING STARS: TDC celebrates ‘brilliance’ of travel advisors

Transat Distribution Canada (TDC) welcomed members from across Canada (except Quebec) at its annual flagship event, Rendez-vous, in Mississauga, Sept. 20-21. Held under the theme “Star Power. Lighting the way in a sky of choices”, the gathering brought together agency owners and managers, travel advisors, the TDC leadership team, and around 55 preferred partners.

DIFFICULT DECISION: Spirit to furlough 1,800 flight attendants

Spirit Airlines plans to furlough 1,800 flight attendants before the end of the year, the cash-strapped budget carrier said Monday. The company said it made the “difficult decision” to put cabin crew members on temporary leave to match staffing needs with expected flight demand during Spirit’s second bankruptcy in a year.

BUSINESS AS USUAL: But corporate travellers taking U.S. precautions

Despite political tensions with U.S. President Donald Trump’s administration, economic uncertainty stemming from tariffs and fears of treatment at the border, data from SAP Concur suggests Canadian business travel to the U.S. during the first half of the year has remained stable compared with last year’s levels, even if it means some companies are taking more precautions at the border. 

WESTJET VACATIONS, SUNWING INTEGRATE SALES TEAMS

A recent West Group team-building workshop marked the official integration of WestJet Vacations trade sales team members with the existing Sunwing Vacations. Travel advisors will continue working with their established contacts at both brands, which will maintain their distinct identities and product offerings.

GOWAY GALAS REVEAL MICRO FILM FESTIVAL WINNERS

Goway Travel has officially concluded its first-ever Micro Film Festival, celebrating the creative power of short-form storytelling. Launched earlier this year in celebration of Goway’s 55th anniversary, the festival invited travellers, travel advisors, and professional creators to share their globetrotting journeys in a compelling 55-second film.  

AIR CANADA FINE-TUNES REGIONAL, DOMESTIC ROUTES

Air Canada has announced changes to its regional network that include new flights connecting Ottawa to both Fredericton and Moncton beginning Dec. 15 and non-stop flights from Vancouver to Fort McMurray starting Dec. 2. The airline is also increasing flights from Toronto to Sudbury as of Feb. 1, 2026.

CYBERATTACK SNARLS EUROPEAN AIRPORTS

Fallout from a cyberattack that affected check-in systems at several European airports extended into a second full day on Sunday, as passengers faced dozens of cancelled and delayed flights and airport teams scrambled to limit the damage to travel plans. At press time, one airport official had admitted it was unclear when operations would return to normal.

BEST IN CLASS: ACV reveals inaugural Travellers Top Picks awards

Air Canada Vacations announced the winners of its first-ever ‘Travellers’ Top Picks Awards’ at the tour company’s gala product launch event in Toronto late last week – an event that saw a close to a thousand travel advisors be the first to learn the winners as voted on by 100,000 Canadians across the country.

ACTA MAKES WAVES IN WESTERN CANADA

The ACTA Western Canada Travel Industry Summit in Richmond, B.C. welcomed an audience of 300 travel advisors and 75 exhibitors – making it the largest ACTA event in Western Canada to date.

PERU SAYS MACHU PICCHU BACK ON TRACK AFTER PROTESTS

The Commission for the Promotion of Peru for Export and Tourism (PROMPERÚ) says that train services to Machu Picchu, as well as tourist activities within the Inca citadel, have officially resumed after local protests halted visits to the UNESCO World Heritage Site last week, affecting thousands of visitors.

ROUND-UP: Sept. 15-18, 2025

News nuggets, airlines, hotels/resorts, cruising, tours, events, FAMS/incentives, deals, destinations and more are covered in our weekly round-up of travel industry news you may have missed.

LATE TO THE PARTY: Why hurricane season has been uncommonly calm

Not a single named storm has formed in the Atlantic Ocean in nearly three weeks, even though it’s the peak of hurricane season. “Where the heck are the Atlantic #hurricanes?” Philip Klotzbach, a meteorologist at Colorado State University, wrote recently on X.

AIR CANADA REVEALS TOP RESTAURANT FINALISTS

Air Canada has revealed the finalists for the 2025 Best New Restaurants list, spotlighting 31 trailblazing establishments shaping Canada’s dining culture today. From St. John’s, Newfoundland to Victoria, BC, the finalists reflect the talent, diversity, and creativity fuelling the country’s culinary scene, says the airline.

THE FUTURE OF THE ALL-INCLUSIVE: Royalton boss reveals resort sector’s next chapter

This year marks the 15th anniversary of what began as Blue Diamond Resorts and has now evolved into the “all in luxury” Royalton Hotels & Resorts brand and company president Jordi Pelfort is feeling reflective, not just about the company’s past, but on the future of the all-inclusive – a resort category that has always been a mainstay of Canadian holidaymakers.

ALL THAT JAZZ: Air Canada to upgrade regional fleet

With elbows-tourism flourishing, Air Canada has begun a major upgrade program on its regional fleet. Under the initiative, 25 De Havilland Dash 8-400 aircraft operated for Air Canada Express by Jazz Aviation LP (Jazz) will undergo a full cabin redesign to install new seating, new interiors and, on select aircraft initially, flying from Billy Bishop Toronto City Airport, free Wi-Fi.

BRITAIN MAKES A STRONG CASE FOR CANADA

By Michael Baginski/  As Canadians “pivot” towards alternative destinations to the U.S. amidst ongoing Trump tribulations across the border, Britain is poised to pick up some of the pieces, with all signs pointing to a banner year for the destination this year and into 2026, according to VisitBritain.

SERVING NOTICE: WestJet flight attendants also miffed over unpaid work

Now it’s their turn: The union representing WestJet flight attendants says it has given the airline notice to begin contract talks with a key issue being compensation for unpaid work. CUPE 8125 said it has served notice to bargain a new collective agreement with its current contract set to expire on Dec. 31. The union says WestJet flight attendants are seeking better treatment. 

DESCHAMPS JOINS GROWING TRAVELBRANDS TEAM IN QUEBEC

TravelBrands has appointed Sylvie Deschamps as the newest member of its Quebec sales team, taking on the role of Business Development Manager for additional regions in Quebec including East Montreal, the North Shore of Montreal, Quebec City, Saguenay, Beauce, and the Gaspé Peninsula.

SKY’S THE LIMIT: Dubai’s most thrilling urban and rural adventures

With a skyline that defies gravity and a backdrop of endless desert, Dubai is redefining what it means to be an adventure destination. It’s not just a city of luxury shopping and world records – it’s a high-octane playground where visitors can zipline between skyscrapers in the morning, dash across desert dunes by afternoon, and dive into the world’s deepest pool right before dinner.

CANADIAN HOTEL RATES SET TO SOAR

While global hotel rates are expected to remain relatively stable through 2026, with geopolitical instability and uncertainty surrounding potential U.S. tariffs limiting demand and restricting sharp increases, rates in Canada are expected to soar, according to American Express Global Business Travel’s (Amex GBT) Hotel Monitor 2026.

AIR CANADA, FLIGHTS ATTENDANTS SKIP TO ARBITRATION

Air Canada says that the union representing its 10,000 flight attendants has asked to dispense with the mediation process over the parties’ tentative labour agreement and have the wage component proceed directly to arbitration – a request the airline has accepted “in a spirit of cooperation.”

CANADA HAS A FRIEND IN LOUISIANA

By Michael Baginski/  A team of close to two dozen tourism professionals from Louisiana, led by Lieutenant Governor Billy Nungesser, are visiting Canada this week with a simple message: “Come when you’re ready, we’re here with open arms!”

RETAIL ROUND-UP: Agent news, fams & incentives

This week: Air Canada introduces a rewards program for agents; ACTA names its top 2025 travel advisors at the associations Eastern Canada Summit; and Travel Leaders Network announced dates for its fall regionals events in Vancouver, Edmonton, and Toronto.

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