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TIAC ON THE ROAD WITH TOURISM TOWN HALLS

The Tourism Industry Association of Canada has kicked off its 2023 series of Tourism Town Halls. The coast-to-coast road show is designed give tourism stakeholders across the country an opportunity to meet with TIAC and its partners to better understand efforts on national and local tourism issues, and offers a forum for open dialogue, discussion, and constructive debate.

DISNEY 100: What to expect at Disneyland and time-saving tips

The Walt Disney Co. is turning 100 years old this year and the Disneyland Resort in Anaheim, Ca., which will be at the heart of celebrations, begins festivities this week (Jan. 27) across both Disneyland and Disney California Adventure, featuring new décor, shows, and a much-anticipated new Mickey-themed attraction.

PORTER RELAUNCHES LOYALTY PROGRAM

Porter Airlines is relaunching its VIPorter loyalty program with additional membership levels, added benefits, and the enhanced ability for economy travellers to earn perks. The upgrades coincide with Porter’s new Embraer E195-E2 jet service on Feb. 1.

‘NOTORIOUSLY BAD’: Nepal air safety record under scrutiny again

The newly opened airport in Nepal where a Yeti Airlines plane was attempting to land when it crashed Jan. 15 killing all 72 on board, did not have a functioning instrument landing system that guides planes to the runway, according to an official. Aviation safety experts said it reflects the Himalayan country’s poor air safety record, although the cause of the accident has not been determined.

‘ENOUGH IS ENOUGH’: Fix the Fund, says CATO

Consumers should help fund Ontario’s Compensation Fund, says the Canadian Association of Tour Operators, echoing long-held views by the retail industry that its members should not be solely responsible for mandatory consumer protection against supplier failure in the province, and equally that the Fund is insufficient to meet current needs.

OUT OF THIS WORLD: Canada looks to final frontier

Jamaica or Jupiter, Mexico or the moon? Travel sellers may one day have more options to offer clients as Canada begins the process of expanding its commercial space launch capabilities.

BUYING INTO BRITAIN: VisitBritain showcase welcomes travel trade

VisitBritain will welcome more than 120 travel trade buyers from 16 international markets – including Canada ¬– starting this week for a series of educational visits across Britain. The three-to-five-day itineraries across the UK are designed to showcase that Britain is “packed full of fresh and exciting experiences for visitors to come and enjoy right now.”

DANCES WITH DRAGONS: Hong Kong ushers in New Year, reveals ‘big plans’

The magic of Hong Kong was on display, literally, at an industry gala in Toronto late last week as the city’s tourist board, in conjunction with the Hong Kong Economic and Trade Office, celebrated Chinese New Year with food, music, traditional dragon dancers, prizes, and, uniquely, a performance by an actual magician flown in from Hong Kong.

WHAT’S NEXT FOR NEXUS? Canada, US, say they have a plan

Canadian and US border agencies say they have a plan to reduce the backlog for the beleaguered NEXUS trusted-traveller program, although significant improvements are not expected until spring. Here’s what you need to know:

LUFTHANSA MAKES OFFER FOR ITALIAN LEGACY AIRLINE ITA

German airline Lufthansa said it has submitted an offer for a minority stake in Italy’s ITA Airways, formerly Alitalia. The Italian finance ministry said in a statement that the Lufthansa offer was the only one submitted by the Jan. 17 deadline.

ROUND-UP: Jan. 16-20, 2023

In last week’s news, the WHO urged a return to masks; Mexico told tourists to butt out; an Icelandic airline made moves in Canada; the UN predicted that tourism is back – nearly; and the next year’s Caribbean Travel Marketplace will be held in Barbados in May. NEWS The World Health Organization (WHO) is urging

FRENCH PROTESTS TROUBLE TRAVELLERS

At least 1.1 million people protested on the streets of Paris and other French cities Thursday amid nationwide strikes against plans to raise the retirement age. The events affected travel across the country and closed tourist attractions in Paris, with fears that the disruptions will continue.

CODE VIOLATION: Virgin Atlantic fined $1 million for using Iraqi airspace

The US Department of Transportation has fined the British airline Virgin Atlantic US $1.05 million for operating flights carrying the Delta Airlines flight code (DL) in prohibited airspace over Iraq. The Federal Aviation Authority has banned US carriers from operating at certain altitudes over Iraq.

FAST TRACK NOT FAST FOOD: What travellers really want from airports

Airport operators should get back to basics and focus their attention on getting people onto their flights rather than trying to get them to go shopping, reveals new consumer research. The strongest demand by survey respondents was for better and faster check-in options, identified by more than 30% of the sample as the top priority.

WATER, WATER, NOT EVERYWHERE: Tourism plays part in Bali crisis

Far from Bali’s beaches and hotels, farmer I Ketut Jata stands on a mountainside, staring at terraced land that is too dry to grow the rice his family has long relied on for food and income. “It is no longer possible to work in the fields as a farmer,” he says.

STRANGE BUT TRUE: Tales of the weird and wacky

Donut and UFO capers are eclipsed by a creative use of the 911 emergency system that could only happen in Florida in this week’s ever-amusing, ever-disturbing tales of the weird and wacky.

LISTENING IN: Missing Mac, a New Orleans legend

The late great Mac Rebbenack, aka Dr. John, was the epitome of a New Orleans artist, combining, blues, jazz, funk, and R&B into that irrepressible, inimitable blend of music that could only come from the Big Easy.

HOLIDAY HELL: Who’s to blame for recent travel chaos?

The snowstorms that iced many people out of their holiday season travel plans continue to leave airline and railway executives and politicians on the hot seat, however almost as many Canadians simply blame the weather, and nearly a third says travellers themselves are at fault for putting themselves in the situation in the first place.

ON LOCATION: The scoop on Swoop’s new VRA service, and other Cuba tidbits

With an onboard toast of ceremonial (and symbolic) Gatorade, plus pre-flight goodies for passengers, Swoop launched inaugural no-frills service to Cuba with a full complement of passengers (including Travel Industry Today) headed for sunny Varadero, departing chilly Toronto on W0652.

QANTAS PLANE LANDS SAFELY AFTER MAYDAY CALL

A Qantas flight travelling from New Zealand to Sydney landed safely on a single engine after it issued a mayday call over the Pacific Ocean on Wednesday.

PHIL SPROUL JOINS HUNTINGTON TRAVEL GROUP AS CEO

Phil Sproul, a long-time veteran of the travel industry, has joined Huntington Travel Group as Chief Executive Officer (CEO), taking control of the Consolidator and Tours arm, Escapades by Huntington. Sproul will oversee further development of the Canadian market while expanding the existing business in the United States.

DISNEY DIALS UP CHANGES

After listening to park-goers, The Walt Disney Co. is making several changes at its US theme parks, including some easier reservations, in order to improve the public perception of its business, which suffered during the pandemic.

UP IN SMOKE: Mexico bans smoking in public places

Mexico has banned smoking in all public places and tourists caught contravening the law – which went into effect this week – could be fined up to US$300 and be jailed for up to 36 hours.

BAROMETER RISING: 2023 tipped for strong year of travel

After stronger than expected recovery in 2022, the United Nations World Tourism Organization says this year could see international tourism arrivals return to pre-pandemic levels in Europe and the Middle East.

EU COURT BACKS TRAVELLER COVID CLAIMS

Travellers whose package tours were ruined by the imposition of restrictions to combat the COVID-19 pandemic may be entitled to at least a partial refund, the European Union’s highest court says. The European Court of Justice weighed in after being asked for its opinion by a court in Germany.

‘SHOE IS ON THE OTHER FOOT’: US airlines assess FAA outage

US airline executives bristled last year when American government officials, led by Transportation Secretary Pete Buttigieg, blamed the carriers for causing thousands of flight cancellations and mistreating their customers. The shoe is on the other foot now after the technology outage at the Federal Aviation Administration, which grounded planes for a time last week.

RESTRICTIONS INTRODUCED TO EASE MORAINE MIGRAINE

Restricting personal vehicles to Moraine Lake – one of the most popular tourist destinations in Banff National Park and an iconic symbol of Canadian tourism – is a necessary move to reduce frustrating and ecologically harmful over-tourism, says a Parks Canada official.

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