News

STRIKE ENDS FOR PASSPORT, BORDER STAFF

Passport workers and some border staff were back at work Monday with the announcement that the Public Service Alliance of Canada (PSAC) had reached a tentative contract agreement with the Treasury Board covering more than 120,000 federal government workers across the country.

VISIT CALIFORNIA FALLS FOR CANADIAN TRAVEL TRADE

Sleepy (and chilly) Niagara on the Lake, Ont., got a healthy dose of California tourism sunshine last week as the state’s tourist board checked into town for its annual Canadian sales mission, attracting close to 40 members of the Canadian travel trade, along with an equal cohort of destination and supplier representatives from the Golden State.

MARTINIQUE WELCOMES FIRST YYZ SERVICE

Canadians will be able to fly to the Martinique directly from Toronto for the first time with the launch of new Air Canada flights this winter to the French Caribbean island, complimenting existing service from Montreal.

HAWAII TOURISM AUTHORITY ‘IN JEOPARDY’

The head of the Hawaii Tourism Authority says the organization is “in jeopardy” after being left out of the state’s most recent budget bill, and that “tough decisions” are ahead for the state-run agency.

JAPAN, CHINA FURTHER EASE COVID-19 BORDER CONTROLS

Japan has lifted most of its coronavirus border controls, including a requirement that entrants show proof of three vaccinations or a pre-departure negative test.
All entrants with symptoms will still be required to take COVID-19 tests after arriving until May 8, and those who test positive will be placed in designated quarantine facilities, however, after May 9, testing of those with symptoms will be voluntary.

QUEENSLAND IN SPOTLIGHT AT ATE23

The 43rd edition of Tourism Australia’s largest annual trade event, the Australian Tourism Exchange 2023 (ATE23), is underway on the Gold Coast with around 2,300 delegates expected to take part in the event at the Gold Coast Convention and Exhibition Centre.

WESTJET WORKERS SETTLE AT PEARSON

It’s not WestJet pilots, who are in a position to strike later this month, but the 350 members of Unifor Local 531 have reached their first tentative deal with WestJet at Pearson International Airport in Toronto. The members unit are primarily customer service agents and baggage agents at YYZ.

VACATION DEPRIVATION REACHES 10-YEAR HIGH

Vacation deprivation levels have reached a 10-year high as working adults navigate inflation, workplace labour shortages and busy schedules, according to a new report by Expedia. That includes nearly six in 10 Canadians, the second highest rate in the past decade.

CONNECTED TO THE CARTEL: US targets Mexican resort timeshare fraud

The US Treasury Department has announced sanctions against members or associates of the Jalisco New Generation drug cartel who apparently went into a side business of timeshare fraud that allegedly targeted elderly people. The sanctions also include almost two dozen Mexican tourism or real estate companies, notably in the Puerto Vallarta area.

RIT KICKS OFF AGENT MONTH WITH INCENTIVES

Ahead of Travel Agent Day on May 3 and in celebration of Travel Agent Appreciation Month, Royal Irish Tours has revealed a couple of incentives for travel counsellors in May, including a grand prize trip

PHILIP ROSE NAMED JTB DEPUTY DIRECTOR, AMERICAS

Philip Rose – a familiar to the Canadian trade as the former head of the Jamaica Tourist Board in this country – has been named Deputy Director of Tourism for the Americas, with responsibility for the US, Caribbean and Latin America.

SEARCH SUSPENDED FOR CRUISE SHIP PASSENGER

The US Coast Guard suspended the search for an Australian cruise ship passenger who went overboard from a Royal Caribbean ship in waters south of Hawaii last week. Kevin Cooper, a search and rescue mission coordinator for the Joint Rescue Coordination Center Honolulu, said in a news release that the Coast Guard decided to call off the search after reviewing the case and discussing it with Australian consular officials and the passenger’s next of kin.

ROUND-UP: April 20-28, 2023

In was Tourism Week in Canada last week, while amongst other round-up dispatches, a report suggested Canadian airports are still struggling, YVR unveiled new flights, and IGH Hotels made news in Nepal.

NEW WORRIES, OLD MISTAKES: What have travellers learned from the pandemic

Travel is back, but have travellers learned anything since the pandemic? And are new fears and behaviours replacing old ones? The answers, according to the recent Global Rescue Traveller Sentiment and Safety Survey, are mixed – amidst surging traveller confidence, but shifting fears.

EAT. LOVE. PAY.: Canada is the most expensive country for Michelin-star dining.

Well Canadian foodies, if you want a Michelin star dining experience, get your wallet out – Canada is at the top of the list when it comes to the most expensive country for Michelin Star dining. The study conducted by Spin Genie, analyzed the average price value of Michelin-starred restaurants in each country to reveal the cheapest, and most expensive, countries for a Michelin-star meal.

BOWIE ARCHIVE BOUND FOR BRITISH MUSEUM

From Major Tom to Ziggy Stardust and Aladdin Sane, the many faces and inspirations of David Bowie are getting a permanent home in London. Britain’s Victoria & Albert Museum announced that it has acquired Bowie’s archive of more than 80,000 items as a gift from the late musician’s estate.

PUBS, PATIOS & BARS: Santé to Quebec’s booming beer culture

While Quebec is already well-known for its refined gins and wine, the province’s craft beer scene is booming too. With over 150 microbreweries, several summer beer festivals, and a special passport to help promote beer tourism, the province has plenty to offer craft beer-lovers.

HOME ON A CRUISE SHIP: The Dreams and The Realities

Every day’s a holiday is the promise of Life at Sea Cruises. There’s always that moment as you pack up to go home from your cruise when the thought comes up : Why does this have to end? That’s why there’s usually a future cruise desk located conveniently near the reception area.

LISTENING IN: Indie band is our Heart’s desire

For a little over a decade, Seattle’s The Head and the Heart has been looking down from the top of the charts – not so much the mainstream ones, but indie, folk, and alternative.

DISNEY SUES DESANTIS:

Walt Disney Parks and Resorts on Wednesday sued Florida Gov. Ron DeSantis and his hand-picked oversight board, accusing the Republican 2024 presidential prospect of organising a campaign of “government retaliation” and weaponizing his political power in actions that “now threatens Disney’s business operations, jeopardizes its economic future in the region, and violates its constitutional rights.”

SEABOURN EXPANDS EXPEDITION CRUISING

With Seabourn marking a major construction milestone for its second purpose-built expedition vessel Seabourn Pursuit with a traditional coin ceremony at Italian shipyard this month, there was no better time for the company to call in Canada for sessions with the trade to highlight the cruise line’s growing expedition travel segment.

HOTEL CONSTRUCTION DECLINES GLOBALLY

Worldwide hotel construction activity saw a year-over-year decline in March, with Europe having the biggest decrease of 18.2% and the Asia-Pacific region having the smallest drop of 0.8%, according to STR data. However, a separate report from Lodging Econometrics found the global construction pipeline was up 4% year-over-year in 2022, with the US, Asia-Pacific and Canada all experiencing an uptick in project counts.

FOUR SEASONS UNVEILS NEW DRIVE JOURNEYS

Following the success of the inaugural Four Seasons Drive Experience through Tuscany, the luxury hotel company has introduced two new itineraries the ‘Heart of the Alps’ in June and ‘Napa Valley’ in the Fall will deliver driving experiences that showcase the best of these new itinerary destinations. When not on the road, guests in the Alps will stay at Four Seasons Hotel des Bergues Geneva and Four Seasons Hotel Megève. While in Napa Valley, travellers will stay at Four Seasons Resort and Residences Napa Valley.

BOEING SHORT ON SUMMER PRODUCTION

Boeing’s latest setback with production issues means airlines will have fewer planes than they expected to handle big crowds of travellers this summer. CEO David Calhoun said that delivery delays will remove about 9,000 seats from airline schedules this summer.

UNPACKING CANADIANS’ TRAVEL DESIRES

Travel surveys come in all shapes and sizes – and from some unexpected sources – such as self-described “travel lifestyle brand” Samsonite. Recently, the world’s largest luggage retailer asked 1,000 Canadians to give the “lowdown” on their top travel destination preferences, experiences, and their trip where “it happened.” Here’s a look at the interesting results Samsonite unpacked!

JUST ADD WATER: Finding BC’s best paddling places

From sea kayaking the Howe Sound to canoeing the Bowron Lakes to heli-rafting down the rapids of Golden’s Kicking Horse River, British Columbia is revered as a world-renowned paddling destination, offering an extensive variety of experiences that appeal to every kind of paddler, from novice to expert.

ADVANTAGE EMPLOYEES: Many workers resist return to office

Canada’s federal government recently joined corporate behemoths Amazon and Disney in announcing a mandatory return (at least part-time) to the office. While these public servants work through this transition, employers in Canada continue to face an uphill battle in getting their own employees to do the same.

DEPARTURE DELAYS ON THE RISE: Concerns raised re Canada’s summer travel rush

Canadian airports and airlines logged a large number of flight delays last month, raising questions about their readiness for the summer travel rush. Figures from aviation data firm OAG show large airports and carriers had a much weaker on-time record in March than comparable US outfits – and than their own performance in 2019.

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