Aviation

FIRST FLIGHT: Emirates marks Montreal milestone

Emirates made a landmark touchdown in Montréal this week, marking the start of scheduled daily non-stop aboard Boeing 777 services to its second gateway in Canada. Emirates now serves Canada with 14 flights per week.

PAL FLIES FIRST AIR CANADA FLIGHT IN EASTERN CANADA

PAL Airlines and Air Canada completed the inaugural PAL Airlines operation of an Air Canada Express flight between St. John’s and Halifax. The inaugural section on July 1 was the first flight operated under a newly completed commercial agreement achieved between the two carriers to fortify regional service in eastern Canada.

UNITED APP TO OFFER REBOOKING OPTIONS

United Airlines says when flights are delayed or cancelled it will use its app to send customers options for rebooking and, in some cases, vouchers for meals and hotel rooms. The airline began testing the service on its app late last year and says it found that it reduced the number of people waiting in airports lines to speak to airline agents.

LONG WEEKEND EQUALS LONG DELAYS

Nearly 2,000 Air Canada flights – roughly half of all flights – were delayed or cancelled over the Canada Day long weekend. The figures from aviation tracker FlightAware included Rouge and regional partner Jazz Aviation for the period from Saturday through Monday.

DUTCH TREAT: WestJet bound for Bonaire this winter

WestJet has announced the addition of the B in ABC islands of the Dutch Caribbean ¬– Bonaire – to its roster of Caribbean destinations with non-stop seasonal weekly departures from Toronto starting Dec. 12.

WHAT WAS HE THINKING?:

As United Airlines cancelled thousands of July 4th weekend flights, leaving passengers stranded in airports around the country for days, airline CEO Scott Kirby, with an inexplicable lack of judgement and no thought as to the optics or consequences, reportedly chartered a private jet from Teterboro, New Jersey, to Denver. He did this on Wednesday, the same day United cancelled 750 flights — one-quarter of the day’s schedule – not including flights on United Express. Kirby apologized Friday, saying “It was insensitive to our customers waiting to get home.” No kidding.

PRE-CLEARANCE ANNOUNCED FOR BILLY BISHOP AIRPORT

U.S. customs pre-clearance is coming to Billy Bishop Toronto City Airport (YTZ), but travellers bound for destinations south of the border will have to wait until 2025 to take advantage of the expedited serviced at the downtown (island) airport.

LYNX AIR CEO RESIGNS

Lynx Air has announced the resignation of its President and CEO, Merren McArthur, who is leaving for personal reasons. McArthur is the founding CEO of Lynx Air, having joined the airline in June 2021, leading the airline to its first flight launch in April 2022. She will continue in the role until the end of September, allowing time for the selection and appointment of a new CEO.

CANADA JETLINES SETS SIGHTS ON EUROPE, JAMAICA

Canada Jetlines says it is on schedule to add another aircraft that will allow it to fly to Europe next summer, but not before it operates “numerous charters” to Greenland this summer.

AIR FRANCE ARRIVES IN OTTAWA

Air France has inaugurated its new non-stop flight between Paris-Charles de Gaulle and Ottawa, making the carrier the only company to operate direct flights between the Canadian capital and Europe.

PORTER EXPANDS IN WEST WITH FLIGHTS TO VICTORIA, BC

Porter Airlines continues to expand its presence in Western Canada with the addition of Victoria to its network with one daily roundtrip flight as of September 20. Victoria is the second city in British Columbia that Porter will serve with its new 132-seat Embraer E195-E2 aircraft, which the airline touts as having the lowest fuel consumption per seat and per trip among its class.

SUSTAINABLE FLYING LIKELY A LONG WAY OFF

Sustainability was a hot topic last week at the Paris Air Show, the world’s largest event for the aviation industry, which faces increasing pressure to reduce the climate-changing greenhouse gases that aircraft spew. The take-away? When it comes to flying, going green will likely cost travellers more. And it’s going to take a while for the strategy to take off.

WIRELESS PLAN MAY DISRUPT US FLIGHTS

As if tech issues, labour shortages and weather aren’t enough, flights south of the border could be disrupted starting next week because some planes lack updated equipment to prevent interference from transmissions by wireless companies.

CHARLES MCKEE REPLACES BUREAU AT CANADA JETLINES

Canada Jetlines has announced the appointment of Charles McKee to lead the company’s commercial activities, replacing Duncan Bureau, who is leaving the company to pursue other opportunities, reportedly elsewhere in the aviation sector.

FARES WON’T RISE DUE TO MERGER, SAYS WESTJET BOSS

WestJet CEO Alexis von Hoensbroech says bringing Swoop and Sunwing Airlines under its banner won’t lead to higher airfares, since integrating the discount carriers will also tamp down costs.

SPANNER IN THE WORKS: Mechanic shortage another issue for airlines

Kwasi Bandoh, a senior recruiter for an airline, stood before a group of aviation mechanic students at their graduation ceremony last month and congratulated them for all having jobs. As some of the students began nudging each other, Bandoh realized that perhaps not every one of them had already been hired.

UP IN THE AIR: Healthy competition or higher fares

Experts seemingly disagree whether WestJet’s decision to shut down Sunwing Airlines and fold it into its main operations could mean less service and higher fares – or whether the Competition Bureau, competitors, and savvy consumers will ensure that fares stay competitive.

SUNWING PLANES ON WAY TO WESTJET

WestJet says it will wind down Sunwing Airlines and integrate the carrier into its mainline business within two years as part of a strategy to streamline operations.
However WestJet said its “immediate focus” remains on weaving Swoop into the company’s operations.

ARTIFICIAL INTELLIGENCE ROUND-THE-WORLD

The oneworld airline alliance says it has completed initial trials of a state-of-the-art booking tool that leverage artificial intelligence (AI) to help users navigate the complex process of planning a “Round the World” ticket.

PILOT TERROR: FAA requires second cockpit barrier

U.S. officials says they will require new airline planes to have a second barrier to make it harder for passengers to break into the cockpit when the main door is open. The Federal Aviation Administration rule will apply to commercial planes made after mid-2025.

GO WEST – THE FLIGHTS ARE CHEAPER

Overall, flying will be far more expensive this summer, according to corporate travel manager American Express Global Business Travel (Amex GBT), which analyzed tens of thousands of client transactions on flights to and from Canadian destinations. However, amid the soaring prices, flights to Western Canada are bucking the trend.

CHANGE IS IN THE WIND: U.S. considering aviation revamp

Lawmakers south of the border are considering rolling back an Obama-era rule that requires airlines to show the total price of a ticket upfront in advertising, while also tweaking training requirements for airline pilots and making other changes in a massive bill covering the Federal Aviation Administration.

STAR ALLIANCE NAMES NEW CEO

Star Alliance, the world’s largest global airline alliance, and which includes Air Canada, has announced that Theo Panagiotoulias has been chosen to become its next CEO, succeeding Charlotta Wieland, who has been interim CEO since January.

MICHAEL SCOTT NAMED WESTJET VP, CFO

The WestJet Group today announced Michael (Mike) Scott to the role of WestJet Group Executive Vice-President and Chief Financial Officer. The 30-year aviation industry veteran will start with the airline’s executive team on June 13.

SWOOP OUT: WestJet to wind down low-cost subsidiary

WestJet will wind down its Swoop subsidiary by late October as it integrates the budget carrier’s operations into its main banner, the airline said Friday. The move comes after pilots with the two airlines ratified a new collective agreement that brings them onto a level pay scale.

AIR CANADA BACKTRACKS ON COMP CLAIMS

Air Canada says it made a mistake in rejecting some compensation claims from the thousands of travellers affected by delayed flights due to computer malfunctions. In messages to some customers, the airline initially said the information technology fumble was out of its hands, relieving it of obligations to pay them compensation.

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