Air travel to and through the US got more miserable last year, if the number of consumer complaints filed with the US government is any measure. The US Transportation Department said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before. The department said there were so many complaints that it took until July to sort through the filings and compile the figures.
Canadian airlines typically don’t get no respect from many Canadians, as Rodney Dangerfield would say. But how do others see our airlines? Well, they’re not as bad as you might think, at least according to the Skytrax, which recently revealed its annual World Airlines Awards for 2024, otherwise known as the “Oscars of the aviation industry.” So, who are the best this year, and how did we (Canada) do? Read on, you’ll be surprised – and impressed.
WestJet says its operations have “stabilized” after a strike by its mechanics and that no further cancellations are expected as of today (Friday) after eight on Thursday and 30 on Wednesday. The airline says the total number of cancellations due to the strike was 1,171 in just over a week after about 680 workers walked off the job June 28.
The European Commission on Wednesday approved Lufthansa’s takeover of Italian airline ITA with conditions to protect competition in a deal that Italy’s finance minister called “historic.” Lufthansa will invest 325 million euros (US$350 million) to acquire a 41 percent stake in ITA, formerly Alitalia, from the Italian government, gaining full control by 2033 with a total investment of 829 million euros.
On a warm Wednesday this month, a cartoon raccoon raised a cocktail glass and sarcastically saluted Air Canada. The social media image, posted by Porter Airlines, included an accompanying toast from the character: “Air Canada has now joined Porter in offering free beer, wine and snacks to all passengers. Thanks for joining our mission to help everyone actually enjoy economy!”
After a wild weekend of flight cancellations and stranded passengers caused by WestJet mechanics going on strike on Friday, ACTA is urging the airline to fairly compensate travel advisors for their “countless hours” working on behalf of clients during the disruption – which was resolved by Monday, though more cancellations were expected this week as the airline re-engages its fleet.
A new air transport agreement between Canada and Argentina promises to increase air service between the two countries. The arrangement updates and expands policies negotiated in 1979 and goes into effect immediately. Argentina is Canada’s second-oldest travel market in South America, after Peru.
Halifax Stanfield International Airport will receive an $18-million upgrade to its international connections facility – improvements that officials hope will attract more international flights to the Nova Scotia facility.
WestJet has reached a deal with its mechanics to end a strike that had disrupted the travel plans of tens of thousands of travellers over the Canada Day long weekend. However, the airline has warned that there will still be flight disruptions in the week ahead as its planes are brought back into service.
A possible long-weekend strike at WestJet has been averted. The federal government on Thursday directed the airline and plane mechanics into binding arbitration to resolve their dispute, steering clear of a work stoppage that could otherwise have disrupted flights for hundreds of thousands of travellers over the Canada Day long weekend.
Boeing is being sanctioned by U.S. investigators for sharing information about a federal investigation of a door plug blowout that left a gaping hole in a Boeing 737 Max 9. The National Transportation Safety Board said Thursday that Boeing “blatantly violated” the agency’s investigative regulations as well as a signed agreement by providing non-public investigative information to the media and speculating about possible causes of the Jan. 5 door plug blowout on a Boeing passenger jet in Portland, Oregon.
Porter Airlines is launching two new seasonal, nonstop routes connecting Montréal-Trudeau International Airport (YUL) with Los Angeles International Airport (LAX) and San Francisco International Airport (SFO). The YUL-LAX route offers four-times weekly service beginning June 27, while the YUL-SFO route operates three-times weekly starting June 28.
The union representing food service workers at Vancouver International Airport says more than 200 have walked off the job to push for higher wages. A statement from Unite Here Local 40 says the workers are employed by SSP America, which operates more than a dozen food outlets at the airport.
WestJet says it faces a possible strike by its mechanics starting as early as Friday. According to the airline the Aircraft Mechanics Fraternal Association has issued a strike notice that could mean a work stoppage as early as 5:30 p.m. (MT) on Friday.
Clean-up crews and business owners were inspecting the damage Wednesday after sudden storms lashed southwestern Switzerland the previous night, sending torrents of water through roads and temporarily halting air traffic at Geneva’s airport.
Canadian North says it is taking a significant stride in advancing pilot training in Canada with the introduction of a state-of-the-art Boeing 737NG Full-Flight Simulator (FFS) that will begin operations in August at its new training centre in Edmonton.
A Korean Air flight to Taiwan was forced to return to Incheon airport west of Seoul after a sudden depressurization on the plane, a Boeing 737 Max 8, the transport ministry said Tuesday. Separately, Malaysia Airlines said one of its flights en route to Bangkok on Monday made a U-turn back to Kuala Lumpur after the Airbus A-330 experienced a “pressurization issue.”
Montréal-Trudeau International Airport is warning that conditions are likely to be congested at the facility again this summer due to increasing passenger numbers and the resulting car traffic that comes with it. Last summer, construction added to chaotic situation that left many travellers – both coming and going – frustrated and angry.
Congratulations to Air Transat who have been named the World’s Best Leisure Airline for the sixth time at the Skytrax World Airline Awards. The World’s Best Leisure Airline Award represents passenger satisfaction of the product and staff service standards that leisure airlines provide to customers onboard flights and at the airport.
WestJet guests can now gain direct access to Frankfurt International Airport (FRA) from five Canadian airports through the expansion of WestJet’s long-standing partnership with Condor Airlines. Expanding upon the airlines’ previous interline agreement, WestJet and Condor will codeshare for the first time in their 10-year partnership.
It seems to be everywhere. Now it’s Aer Lingus who says it has been able to re-accommodate, refund or rebook about 80 percent of passengers who could be impacted by the upcoming industrial action by its pilots. Over 240 flights over five days are expected to be cancelled, with as many 35,000 passengers affected.
American Airlines has put an unspecified number of employees on leave for their involvement in an incident in January in which several Black passengers were removed from a flight in Phoenix, allegedly over a complaint about body odor. American CEO Robert Isom wrote in a note to staff that the incident was unacceptable.
Air Transat has introduced several new route options from Montreal. Year-round flights are now available to Nantes, France, while additional frequencies have been added to Marrakech, Morocco, and Puerto Vallarta, Mexico. All options are now open for booking.
Boeing CEO David Calhoun defended the company’s safety record during a contentious US Senate hearing this week, while lawmakers accused him of placing profits over safety, failing to protect whistleblowers, and even getting paid too much. Relatives of people who died in two crashes of Boeing 737 Max jetliners were in the room, some holding photos of their loved ones, to remind the CEO of the stakes.
WestJet and its airplane mechanics have agreed to resume negotiations, removing a strike threat that had been set to begin Thursday evening – a possibility that had resulted in the carrier cancelling nearly 50 flights in the days preceding in preparation.
Molly Brandt, executive chef for in-flight catering company Gate Gourmet, sees her role as similar to that of a fashion designer creating haute couture. Her tasting events for airline clients are similar to a runway show, she said, in that she unveils one-of-a-kind menu items that have taken months to develop.
Another day, another strike deadline – this time by screening officers at Toronto Pearson airport, who have set Saturday at midnight for labour action, according to a report in the Toronto Star. Until then, the private company that employs the workers, Garda World, says that negotiations will continue with the union representing 2,800 workers.
WestJet mechanics say they are poised to walk off the job early as Thursday night after serving the airline with a 72-hour strike notice yesterday. In response, the airline has started cancelling and consolidating flights “in order to park aircraft in a safe and organized manner.”
Transat has pledged its support to Flash Forest, a Canadian aerial reforestation company whose mission is to rebuild healthy resilient forests at scale through a data-driven, biodiversity-centric, and community-led approach. By 2025, Transat says it will have helped finance the replanting of a forest devastated by wildfires, with over 70,000 trees or 48 hectares. This will allow for the sequestration of nearly 29,411 tonnes of CO2 over the course of the trees’ lifetime.
A new report says travellers are paying significantly more to fly within Canada during peak tourism season compared with last year, as limited capacity and competition outweigh easing demand to push up ticket costs. Prices for domestic flights in July through September rose 14 percent on average over the past 12 months, according to figures from the Flight Centre Travel Group.