Aviation

THE BEST AND WORST ON-TIME AIRLINES

Aeromexico had the world’s best record – 87% – for on-time arrivals in 2024, according to an annual ranking released late last week. Delta Air Lines scored the highest among North American carriers, while WestJet and Air Canada finished at the bottom of that regional pack with on-time ratings below 72%.

END OF AN ERA: Rare runway straddling Canada-U.S. border closes

The Piney-Pinecreek Border Airport had a unique claim to fame – its runway straddled the border of the US and Canada. But after seven decades of operation, the small airport that sits near Roseau, Minnesota, and Piney, Manitoba, closed for good on Dec. 27.

HONG KONG AIRLINES RETURNS TO YVR IN JANUARY

Hong Kong Airlines will resume direct flights to Vancouver starting Jan. 18. The twice-weekly services will provide additional travel options for passengers travelling between Hong Kong and Vancouver, and those connecting via Hong Kong.

FEDS SPELL OUT NEW PASSENGER COMPENSATION RULES

The federal government is proposing new rules surrounding airlines’ obligations to travellers whose flights are disrupted, even when delays or cancellations are caused by an “exceptional circumstance” outside of carriers’ control.

A DREAM COME TRUE: 35 years of magic with Dreams Take Flight

Air Canada’s 2024 season of Dreams Take Flight wrapped up before Christmas with the last flight of the year departing from Calgary, whisking deserving children away for a special day at a theme park in California. Over the last 12 months, more than 900 children from across Canada were took part in the Air Canada Foundation program, which supports the health and well-being of children across the country, in particular creating hope and resiliency for children facing adversity.

TRANSAT BERLIN-BOUND IN 2025

Air Transat will fly to Berlin in 2025 with the non-stop route taking flight from Toronto on June 10 and operating Thursdays and Sundays on a seasonal basis through Oct. 24. The service will be the airline’s 36th non-stop routes between Canada and Europe or North Africa next year.

AIR CANADA TO OFFER FREE WI-FI FOR AEROPLAN MEMBERS

Air Canada plans to offer free Wi-Fi to Aeroplan members aboard its flights starting in May, building on a partnership with telecom giant Bell that already gives passengers free text messaging capabilities. The airline says that the Bell-sponsored internet service will be available on all Wi-Fi equipped aircraft for North American and Central American followed by long-haul international routes in 2026.

NEW UPDATE ON MYSTERY DRONE SIGHTINGS: Here’s what we know (and don’t know)

A large number of mysterious drones have been reported flying over parts of New Jersey, New York and the East Coast in recent weeks, sparking speculation and concern over who sent them and why. The FBI is among several agencies investigating and has asked residents to share videos, photos and other information they may have about the unusual night flyers.

MADE IN CANADA: B.C. firm produces first aviation biofuel, but is it sustainable?

The first commercial batch of made-in-Canada low-carbon aviation fuel sourced from non-food grade canola and tallow has been produced and quickly purchased (by Air Canada). Fuel retailer Parkland Corp. said last week it has successfully produced about 100,000 litres of the fuel at its refinery in Burnaby, B.C. “using existing infrastructure.”

THE PLANE FACTS ABOUT AIR TRAVEL IN 2025

The number of air passengers will likely reach 5.2 billion in 2025, topping the 5 billion mark for the first time ever, predicts IATA in its year-end financial outlook for the global airline industry. The nearly seven percent rise compared to this year will also see net profits for the airline industry reach US$36.6 billion.

ALL I WANT FOR CHRISTMAS IS AN AVOCADO: WestJet giving campaign returns with a twist

Honouring the 11-year anniversary of one of its “Real-Time Giving” campaign, WestJet is bringing back its holiday season campaign with a special twist. Before families boarded a WestJet flight from Toronto to Calgary, guests visited Santa’s Station where WestJet’s Blue Santa asked kids what they thought their parents and other grown-ups wanted for Christmas. 

FLAIR AIRLINES CFO CHARGED WITH MANSLAUGHTER IN CAR CRASH CASE

Flair Airline says it has put measures in place “to ensure operational continuity” after the airline’s chief financial officer Sumanth Rao was charged with involuntary manslaughter in connection with a fatal crash involving an underage driver who had been drinking at his Atlanta-area home.

AIR CANADA’S ROUSSEAU ELECTED STAR ALLIANCE CHAIR

The chief executive of Air Canada has been elected as the new chairperson of the Star Alliance chief executive board. Michael Rousseau succeeds United Airlines chief executive Scott Kirby, who has held the title since December 2020.

NOT SO FAST: WestJet passenger luggage claim ruled ‘unreasonable’

A WestJet passenger who went on a shopping spree to replace items in her luggage that was temporarily lost between Prince George and Ottawa two years ago was awarded just over a third of what she demanded by a British Colombia’s Civil Resolution Tribunal (CRT).

AIR CANADA ON THE MOVE TO MANILA

Air Canada will begin serving Manila from Vancouver next spring – the first Canadian carrier to offer direct service to the Philippines – at the same time notably continuing its international expansion and marking the launch of a third South-East Asia destination in the last two years. The airline says the Philippines is the largest market it currently does not serve directly in Asia.

‘DRIP, DRIP, DRIP, DRIP’: Air Canada adds fees on basic fares

Air Canada plans to bar carry-on bags and impose a seat selection fee for its lowest-fare customers in the new year as discount carrier tactics increasingly enter the mainstream. Starting Jan. 3, basic fare passengers on trips within North America and to sun destinations will have to check duffel bags, rolling suitcases and large backpacks for a fee – $35 for the first, $50 for the second.

CONTEST: WestJet Agent Direct launched to new users

WestJet has announced that WestJet Agent Direct is now available for new users to register and start booking. To celebrate the travel agent booking platform’s enhanced connectivity (it has been available since earlier this year for users of the airline’s previous tool, WestJet Agent), the airline is recognizing new and existing users with a contest and 10 giveaways.

FACE TIME: Air Canada pax fly into the future

Starting in Vancouver Tuesday (Dec. 3), Air Canada will be the first Canadian airline to offer customers the ability to use facial recognition to board domestic flights. The voluntary Digital Identification program is designed to create faster, seamless boarding by eliminating the need for passengers to produce passports or other physical ID. It will soon be rolled out at additional airports across the country.

AIR TRANSAT 2025: In the summertime when the weather is fine

A new route between Montreal and Valencia, Spain, highlights Air Transat’s just-released 2025 summer schedule, which in sum will include 275 weekly non-stop flights to over 40 destinations from Montreal, Toronto and Quebec City.

WHY AIRFARES WILL GO UP IN 2025

Airfares are forecast to see modest increases across most regions globally in 2025 as airline capacity continues to rise, according to American Express Global Business Travel’s (Amex GBT) latest Air Monitor 2025. The report anticipates that, after a period of sharp fluctuations, airfare prices are starting to stabilize globally, marking a shift from the more volatile pricing patterns of previous years. However, the underlying cost of air travel is likely to remain high.

A SLAP IN THE FACE OR WALLOP IN THE WALLET?

Calling the move an “appalling decision,” IATA has condemned a decision by the Spanish government to remove cabin baggage fees for passengers in Spain and fine airlines EUR 179 million. The air transport association charges that the move “undermines freedom of pricing which is fundamental to consumer choice and competition, a principle that has been long upheld by the European Court of Justice.”

AUSTIN POWERED BY NEW WESTJET SERVICE

WestJet will launch new nonstop service connecting Vancouver and Austin, Texas, next spring. The three-times-weekly flights will commence May 11. Last week, the airline also announced new seasonal routes to Boston and Tampa beginning in June.

FLYING WITH FIDO: What you need to know before travelling with pets

Matt Perrault has shipped animals in and out of Canada on behalf of owners for more than two decades, handling creatures ranging from birds to bearded dragons, rabbits and ferrets. But lately, it’s requests to haul cats and dogs that have been raining down on him.

REALLY? A BREATH OF FRESH AIR: Airlines may think so. Consumers probably not.

The chief executive of Delta Air Lines says the incoming Trump administration will be a “breath of fresh air” for airlines after what he called government “overreach” under President Joe Biden.  However, consumer advocates are understandably wary of a second Trump administration, fearing that it could try to roll back a rule requiring automatic refunds after cancelled flights along with another – deplorably unfair – rule that requires airlines to advertise the full price of fares upfront, including mandatory fees and taxes.

WESTJET RETURNS SERVICE BETWEEN HALIFAX AND PARIS: Airline offers a robust summer schedule

WestJet has announced its full summer schedule for 2025, and Nova Scotians will be pleased at the return of summer service from Halifax to Paris, along with an expanded service to Western Canada. Travellers headed for Paris will also benefit from the airline’s recently enhanced codeshare partnership with Air France, providing them seamless access to 52 cities across Europe. Additionally, WestJet will kick off service between Nova Scotia’s capital city and Dublin and Edinburgh one month earlier in comparison to the 2024 summer season.

DIPLOMACY AND DOLLARS: Three airlines making the most of Israel war

At Israel’s Ben Gurion International Airport, more than a year of war has taken its toll. Global airlines have cancelled flights, gates are empty and pictures of hostages still held in the Gaza Strip guide the few arriving passengers to the baggage claim. But one check-in desk remains flush with travellers: the one serving flights to the United Arab Emirates, which have kept up a bridge for Israelis to the outside world throughout the war.

SPIRIT IN THE SKY NO MORE?: U.S. carrier files for bankruptcy

Spirit Airlines said Monday that it has filed for bankruptcy protection and will attempt to reboot as it struggles to recover from the pandemic-caused swoon in travel and a failed attempt to sell the airline to JetBlue. But the US’s biggest budget airline said it expects to operate as normal as it works its way through a prearranged Chapter 11 bankruptcy process and that customers can continue to book and fly without interruption.

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