Hailing the ranking as a “major milestone in operational excellence,” WestJet reports it has earned a place among the world’s most on-time airlines in the latest Cirium On-Time Performance Report.
The respected document shows WestJet operating nearly 86% of all flights in May on time, ranking first in North America, seventh globally – and the only Canadian carrier in the top 10.
“From our frontline leaders and teams to our partners and supporting functions, this level of performance doesn’t happen by chance: it’s the result of a shared commitment to operational reliability and continuous improvement,” said Safa Yamach, WestJet VP, Operations Planning & Performance. “WestJetters have worked hard to strengthen our operation, and we’re seeing that translate into more consistent on-time performance, smoother guest journeys and a better overall travel experience. We’re proud of this milestone and look forward to building on the momentum so we can continue to raise the bar.
In May, all key operational metrics WestJet tracks improved year-over-year. Notably, aircraft turnaround performance achieved a double-digit increase while WestJet also maintained consistent operations across its network, operating an average of 560 flights per day and achieving seven zero-cancellation days throughout the month.
The recognition and accomplishments extend beyond WestJet itself. YYC Calgary International Airport, WestJet’s global hub, was named the ninth most on-time medium sized airport worldwide in May. The airline currently operates more than 70% of all flights at YYC.
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