NO REAL IMPACT: Canadians lukewarm on benefits of AI in workplace

As the federal government lays out the groundwork for the country’s journey into AI, the effects of the emergent technology are already being felt in the country’s workplaces.

New data from the non-profit Angus Reid Institute finds lukewarm assessments from Canadian workers on whether AI has been a boon to productivity or work quality as it has proliferated.

Half (49%) of Canadian workers who have used AI at work says it has had “no impact” on their productivity, more than the two-in-five (38%) who report a boost. The proportion of Canadians in the workplace who report higher quality work when incorporating AI (29%) are outnumbered by two-to-one by those who say instead AI has had “no real impact” on the value of their output.

Evidently, the parameters of AI use in the workplace are also in flux. Three-in-10 (31%) who have used AI in the workplace say their employer has an official AI policy. More say either one is under development (30%) or non-existent (39%).

The majority (54%) expectation from Canadian workers is that further AI adoption will offer a mixed bag with both downsides and upsides in their own workplace. However, there are more pessimistic the effect will be profoundly negative (17%) than optimistic that it will be more positive than not (11%).

If you enjoyed or found this story useful, we’d appreciate if you would forward it to a colleague or friend who may also enjoy it. If, on the other hand, a friend shared it with you, welcome! You can get all the latest travel news and reviews from Travel Industry by simply clicking HERE.

Scroll to Top