Canadian airlines began flying in and out of Puerto Vallarta again Tuesday after widespread violence led them to temporarily suspend service since the weekend. Air Canada, Air Transat, WestJet and Porter Airlines all announced were resuming flights to and from the popular western Mexican resort city, with WestJet also offering service to Guadalajara and Manzanillo.
Tourists and locals in multiple regions of Mexico were told to shelter in place to escape violence that erupted on Sunday after the death of a notorious cartel leader as part of a Mexican government operation and Global Affairs Canada continues to advise people to exercise a high degree caution in Mexico.
Some politicians had called for the government to evacuate affected Canadians.
All Canadian carriers said they continue to monitor developments in the region and advised passengers to check their airport status in advance and leave extra time for check-in and security procedures.
Air Canada: Flights resumed with a modified schedule to and from Puerto Vallarta (PVR) on Tuesday, Feb. 24, and to and from Guadalajara (GDL) on Wed. February 25. Voluntary free flight changes for seven days from original travel date are available to those who purchased a ticket no later than Feb. 22 for travel between Feb. 24 and 28 (outside of those dates, any fare difference will apply). Contact ACV directly if applicable.
WestJet: Resumed scheduled operations to and from Puerto Vallarta (PVR), Guadalajara (GDL) and Manzanillo (ZLO) effective Tuesday, Feb. 24. Says “at this time, tourist and resort areas across Mexico remain open and continue to serve visitors. WestJet flights to Mexico will operate as scheduled to all destinations, with the safety of our guests and partners remaining our top priority.” WestJet’s flexible change remains in effect for guests travelling to PVR, GDL and ZLO until Feb. 27 and all expense submissions incurred as a result of the disruption will be reviewed.
Air Transat: Flights resumed Feb. 24. And to provide “added peace of mind” for customers, clients cam change their booking without penalty or cancel their trip in exchange for a travel credit valid for 12 months from the original return date. Elsewhere in Mexico, operations are running normally.
Porter Airlines: A modified flight schedule to PVR has resumed with complimentary changes available through Feb. 25 if applicable (See “My Bookings” on the website).
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