Air Canada is expanding its multi-modal Landline service to Kingston, enabling customers at Kingston Norman Rogers Airport (YGK) to seamlessly connect with Toronto Pearson. The service adds a third Air Canada Landline service in southern Ontario, following successful launches in Hamilton and Waterloo.
The new luxury motorcoach service, with features such as spacious leather seats and free Wi-Fi, will begin operating Sept. 23 with two return trips daily that are conveniently timed for connections to and from flights across Air Canada’s worldwide network.
“Customers travelling between Norman Rogers Airport and Toronto Pearson on Landline’s premium motorcoaches will enjoy the same benefits as those making air-only connections, including the convenience of a single itinerary and through-tagged baggage when departing Kingston, disruption protection, and Aeroplan earning opportunities,” said Ranbir Singh, Director, Regional Airlines and Markets, at Air Canada.
How it works
Air Canada and The Landline Company have operated intermodal services since May 2024 between Toronto Pearson and John C. Munro Hamilton International Airport in Hamilton and Region of Waterloo International Airport. With the expansion, Landline will now also operate two non-stop round trips daily to Toronto Pearson from Kingston Norman Rogers Airport in eastern Ontario.
Air Canada customers beginning their journey at Kingston will check in as normal for their flight, have their bags tagged and obtain boarding passes for all segments of their trip. At a designated departure point at the Kingston airport, they will board a luxury, Air Canada-branded motorcoach and their checked baggage will be loaded.
Upon arrival at Toronto Pearson, customers will proceed directly to self-service bag drop, and then through security. For launch, many motor coach segments can be booked at no added fee, compared to journeys originating at Toronto Pearson. Air Canada is also issuing a fee waiver for customers looking to add motorcoach segments to existing bookings. Customers can reach out to the Air Canada Contact Centre to take advantage of the waiver until December 31st, 2025.
Starting Sept. 23, daily departures will leave Kingston airport at 6:50 a.m. (AC2514) and 5:30 p.m. (AC2515), with returns from Toronto at 8:10 a.m. (AC2516) and 7:10 p.m. (AC2517)
In the event of coach or flight delays, customers travelling on Landline will be automatically offered the same protections as customers travelling on air-only itineraries. Members of Air Canada’s Aeroplan program will earn points for both ground and air segments, as on any normal connecting flight itinerary.
Premium motorcoaches
The motorcoaches used by Landline for Air Canada are made in Canada by Prevost, and each motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. The coaches are equipped with free Wi-Fi, power and a table tray available at each seat, generous overhead storage for carry-on baggage, and an onboard lavatory. Announcements will be made in both official languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids.
Air Canada regional services
Air Canada operates to 40 communities across Canada, including in partnership with regional carriers Jazz Aviation LP and PAL Airlines. Through its partnership with Landline, Air Canada is extending its regional network to conveniently connect local airports directly to its global network. There is potential to further expand the partnership with Landline to connect with other regional airports in Canada at a future date.
For more information see www.aircanada.com/landline
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