CRYSTAL LAUNCHES NEW AGENT BOOKING ENGINE  

Crystal has launched a new booking engine today (Aug. 1). The cruise line say its innovative platform is designed to streamline the booking experience for travel advisors, offering “unparalleled ease of use, advanced features, and robust support tailored to meet the needs of today’s travel professionals.

With the launch of the state-of-the-art tool, Crystal says it is aiming to set a new standard in the cruise industry, making it simpler and more efficient for travel advisors to manage cruise bookings.

Seamlessly integrated into crystalcruises.com, the booking tool offers a suite of resources designed to provide travel advisors with the flexibility, speed, and reliability they need to serve their clients effectively, says the cruise line.

Key features include:

  • Intuitive User Interface: The new booking engine boasts a clean, easy-to-navigate design that simplifies the search and booking process.
  • Real-Time Availability: Advisors can access up-to-date information on cruise availability, suite categories and pricing.
  • Personalized Recommendations: The platform leverages advanced algorithms to provide cruise recommendations based on clients’ preferences and optional back-to-back voyage combinations.
  • Enhanced Support: A dedicated support team and comprehensive training resources ensure travel advisors can make the most of the new system.
  • Exclusive Promotions: Travel advisors can access special deals and promotions through the new booking engine.

Training and Support

To ensure a smooth transition, Crystal has developed comprehensive training resources, including webinars, video tutorials and step-by-step guides. Travel advisors will also have access to a dedicated support team ready to assist with any questions or issues that may arise.

“Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available,” said Marett Taylor, Chief Sales Officer of A&K Travel Group. “Our new booking engine is a testament to our dedication to innovation and excellence. We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.”

For more information about the new booking engine, visit crystalcruises.com/travel-advisors, or contact salessupport@crystalcruises.com.