Transat staff may not have got much sleep, but the reward was a successful inaugural ‘Rookie Camp’ in Mexico, which saw 100 travel advisors from across the country graduate with honours.

“The past few days have reminded me why I chose to work in the travel industry,” said Lindsay Merrill, Sales Manager at Transat, of the first-ever Camp, which concluded last week at Paradisus Playa del Carmen. “We all share a love and passion for travel. The agents have shown over the past few days that they are committed to providing the best service to our mutual customers…”

Over the course of a week, the new travel professionals took part in a variety of activities, including presentations from Transat and its partners, hotel visits, destination experiences and plenty of networking opportunities.  Participants left the camp with new ideas and connections that will help them succeed in their new careers as experts in all things Transat.

“Despite the rigorous schedule, Transat Rookie Camp 2024 participants came from across Canada to foster meaningful connections and collaborative learning opportunities, enriched by the diverse array of vendors present throughout the week, commented Emeline from Transat Travel, one of the enthusiastic participants.

She added, “What made the experience truly memorable for me were the amazing people I had the pleasure of meeting and the camaraderie we shared.”

Partners in the Rookie Camp include Bahia Principe, Melia Hotel International, Barcelo Hotel Group, Palladium Hotel Group, Hyatt Inclusive Collection, Iberostar Hotel & Resort and Trafic Tours.

Jamie from Woodstock Travel said, “The Transat Rookie Camp was such an amazing learning opportunity. The knowledge and experience I gained over the past week would have taken me years to gain on my own. I feel much more confident selling all-inclusive and Transat products in the future.”

And Erin from Tripcentral enthused, “The level of preparation and planning was outstanding. From the exceptional private check-in/show/welcome reception to the amazing app/website with all the up-to-the-minute information, absolutely nothing was overlooked.”

She added, “It feels like this is the 100th Rookie Camp, not the first! All Transat staff are very personable and make you feel important. When did they sleep?”