International rail ticketing platform Rail Online has officially launched in North America with the promise of “fairer fares for American and Canadian passengers,” as well as carrier fare price matching, instant refunds on e-tickets, no foreign currency transaction fees, and customers able to book in Canadian dollars.
Founded in 2019 by Australian tourism & transport expert, James Dunne, Rail Online allows North American travellers to book UK, European, and North American rail travel via one single platform.
Customers can currently book tickets with Amtrak (US), VIA Rail (Canada), National Rail (UK), and SCNF (France, including Eurostar), with further networks to follow, including Trenitalia (Italy), which will be introduced to the platform in the coming weeks.
Eurail passes, for travel itineraries across Europe, are also currently available to book via the Rail Online website.
“We are proud to be launching into the important North American market,” says Dunne. “Following a successful launch in Australia, New Zealand and more recently, the UK, we are now attracting customers from the USA, Canada and throughout Europe.
“With the aim of becoming the ticketing platform of choice for travellers from North America, we made sure that payment for bookings made in both countries is taken in local currency, meaning no foreign exchange transaction fee.”
Rail Online says it is also committed to maximizing convenience for customers while also eliminating the paper waste associated with rail travel, delivering e-tickets for both domestic and international travel direct to the customer within minutes of booking.
“The Rail Online launch is just the beginning of a bigger, longer-term, and exciting travel tech offering that we will be working towards over the coming two to three years,” says Dunne, who says in the shorter term, the company will introduce new rail network connections and new features as it continues its global roll-out.
Providing 24-hour customer service thanks to offices in the UK and Australia, Rail Online tickets and an agent log-in can found at www.rail.online
.