A Qantas flight travelling from New Zealand to Sydney landed safely on a single engine after it issued a mayday call over the Pacific Ocean on Wednesday.

Qantas Flight 144 with 145 passengers aboard landed at Sydney Airport from Auckland, New Zealand, after a 3.5-hour flight between the neighbouring nations’ most populous cities.

The Boeing 737-838 “experienced an issue” with one of its two engines about an hour from Sydney, a Qantas statement said.

The mayday, which is issued when a flight is in grave and imminent danger and needs immediate assistance, was downgraded to a PAN-PAN – possible assistance needed – before the flight landed.

Qantas said the pilot shut down the engine, but did not specify the problem.

“While inflight engine shutdowns are rare, and would naturally be concerning for passengers, our pilots are trained to manage them safely and aircraft are designed to fly for an extended period on one engine,” Qantas said.

Passengers told reporters in Sydney that they were told when they left the plane that an engine had failed.

They described their experience of the engine malfunction as a “slight shudder” and “bumpy-like turbulence.” Some reported hearing a bang.

Sydney Airport said emergency crews were put on standby as a precaution, including firefighters, ambulances, and police.

Neil Hanford, chairman of Strategic Aviation Solutions, a Sydney-based industry consultancy, said 737s can fly quickly and land safely on a single engine.